Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- SKU:
- 12375330
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the ASUS Zenbook A14, but my experience has been nothing but frustrating. The biggest problem is the battery completely dying after only a few months of use. The laptop went from having decent battery life to not holding a charge at all, and I ended up having to replace the battery way earlier than I should’ve. For a product in this price range, that’s unacceptable. Outside of that, the laptop is lightweight and looks nice, but none of that matters if the thing can’t even stay powered on reliably. A laptop is supposed to last, not fall apart after a short time. Overall, I’d give this a 1 out of 5. I can’t recommend it to anyone. There are better options out there that won’t have you replacing parts months after buying it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MorielS,
Thank you for sharing your experience with the ASUS UX3407QA Zenbook A14. We sincerely apologize for the frustration caused by the battery issue and understand how disappointing it must have been to replace the battery so soon after purchase. Your feedback is very important and will be passed along to our product team for review.
In the meantime, we recommend the following troubleshooting steps in the FAQ linked below that may help prevent similar issues or improve battery performance. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for a grandson going off to college. He was very impressed with how easy it was to set up. He tried it out and found it very responsive. I looked up best laptop for college students and this came out near the top. He did want an Apple product since he was using a chrome book in high school
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop exactly what I needed for school display is great
I would recommend this to a friend10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 beautiful lovely feel super light. I love the color it’s so smooth and the graphics are really nice.
I would recommend this to a friendMy new study computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall this is been great for what I need. Exactly what I needed and the sales rep was great!! The Snapdragon X plus was a great add-on.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Super sleek and thin. Good quality
I would recommend this to a friendA good little machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for so good, very easy to set up and lightweight. Compatability hasn't really been an issue (except Snapdragon and most Canon printers don't work)
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kid’s first laptop for games and school.
I would recommend this to a friendGood computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything good. Excellent for school... Good customer service.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop came in good condition, fast, im happy with it.
I would recommend this to a friendChristmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter who specifically wanted this computer
I would recommend this to a friendFeeling Zen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Asus Zenbook a couple of weeks ago. The laptop is lightweight and easily navigable. So far so good.
I would recommend this to a friendGreat Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer so far. It has a good speaker, a clean screen, and good connectivity to my phone. It's worked great for me thus far.
I would recommend this to a friendSolid Laptop - Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my son to use. He is just entering High School and has his own Insta channel for car photos. The laptop has been great for him. Easy to use, tons of power, and great battery life.
I would recommend this to a friendMy first laptop, for College
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The texture on this laptop is amazing, the weight of this laptop makes it so much easier for me to bring it along during my travels. The system itself has been 10/10, nothing too complicated, and the graphics are really good.
I would recommend this to a friendGood battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop. Battery life is the best part, with my current usage I can go a few days without having to charge it.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product and can handle a lot of the tasks that you need it perform with ease!!
I would recommend this to a friendExcellent Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The look feel and performance of this laptop all get 5 stars. It is excellent in all categories.
I would recommend this to a friendAwesome experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and awesome service by Best buy team.
I would recommend this to a friendsolid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop, no problems with it yet. would recommend
I would recommend this to a friend