Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- SKU:
- 6615728
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Zenbook A14 for its portability, fantastic battery life, and overall performance. The processor speed stands out for everyday tasks and AI, while the screen quality and lightweight design are also appreciated. However, some customers have reported issues with the cosmetic condition of the computer upon arrival, such as stains and scratches.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cosmetic condition
Scratched Up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up at a local store and the chasis had black marks all over the edges I could not get out. The store suspected I caused the dmaage, which I did not appreciate, but eventually offered a replacement. The replacement has similar damage. The black marks are very obvious on the beige laptop. Not happy a $800 is not in prestine condition or that I have to do another return.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ktbb,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506017063-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase. I’m so happy with this laptop
I would recommend this to a friend - Pros mentioned:Portability
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great school/ travel laptop, very lightweight and great quality
I would recommend this to a friend - Pros mentioned:Battery life
Great battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrific battery performance. easily operate for 20hrs without charging
I would recommend this to a friend - Pros mentioned:Weight
extremely lightweight laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an incredibly light laptop and feels great to touch. The keyboard and touchpad respond very well. For the price, I think it is amazing. However, it does not have a touch screen if that is important to you.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent selection!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp visuals; Power packed!!! VERY pleased with this purchase!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this product and got more than my money's worth.
I would recommend this to a friend - Pros mentioned:Processor speed
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter to replace her old MacBook and absolutely loves it. Fast, responsive and ease of use! Loved the beige color option rather than traditional silver/black.
I would recommend this to a friend - Pros mentioned:Portability
Apple Ender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is nicer than my MacBook Pro m1. Much lighter too! What a find!
I would recommend this to a friend - Pros mentioned:Battery life
Asus rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little computer, excellent battery life and picture
I would recommend this to a friend - Pros mentioned:Overall performance
Computer for college
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does everything I need it to do for school! Great quality, great picture on the screen and I love the lit keyboard!
I would recommend this to a friend - Pros mentioned:Overall performance
Better than MacBook air
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use for school and light gaming. Got this after using a MacBook Air and this is such an improvement!
I would recommend this to a friend Zenbook is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is amazing. The screen is perfect, the camera is smooth, the keyboard is great! It can multitask pretty good and colors are amazing. I also got it for half price because of the great deals that Best Buy offers. Thank you!
I would recommend this to a friendDiscovering My New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting used to maneuvering around. Love how fast it responds and the different apps I have.
I would recommend this to a friend- Pros mentioned:Overall performance
recommendation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been a good buy and i would reccoommed it to every one
I would recommend this to a friend - Pros mentioned:Overall performance
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! Great device for movies and study!
I would recommend this to a friend - Pros mentioned:Overall performance
ASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a significant improvement from my decade old previous ASUS laptop ...considerably less expensive, too.
I would recommend this to a friend - Pros mentioned:Weight
Zenbook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was lightweight; but the material/coloring of the laptop make it look like it's scratched up, but it's not.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy incomplete service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is ok , I wish they could assisted mr on installing the office, I paid for geek squad kinda of a laptop ready to run, but nowadays is you do it on your own
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RicardoG,
Thank you for sharing your experience with the ASUS UX3407QA Laptop. We are glad to hear that the device has met your expectations overall. However, we sincerely apologize for the inconvenience you faced when setting up Microsoft Office. We understand how important it is to have a laptop ready to use right away, and we regret that this process was not as seamless as you anticipated. Your feedback will be passed to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool for the price, not the best performance but the slate brown color and the overall feel of the laptop is really good.
I would recommend this to a friend