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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Zenbook A14 for its portability, fantastic battery life, and overall performance. The processor speed stands out for everyday tasks and AI, while the screen quality and lightweight design are also appreciated. However, some customers have reported issues with the cosmetic condition of the computer upon arrival, such as stains and scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 384 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs beautifully, I am really glad I managed to get this laptop for a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus laptop great, Best Buy exudes confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the product, loved the ambience n support in purchase decision. Best Buy is the coolest electronic purchase store w/o worry!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it besides printers not working with it, but that is easy enough to just not really care about

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my college classes. Also it have a good weight for being move to others places

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CerAluminum stains too easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of the ceraluminum casing, I came with a couple smudges on it and is impossible to clean. I’m afraid to use abrasives because it’ll damage the surface so I guess I’ll have to live with the discoloration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Everyday Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of best laptops I ever purchased. Super light, super bright screen, decent battery. I can easily use this as my daily use laptop as it supports all my professional work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Might not run the programs you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think twice before buying this beautiful piece of hardware, because on the inside it runs arm64 which means some of your main software programs won't work very well - if at all. For example - dropbox (despite what you might hear) does not sync properly with arm64. RevoUninstaller does not work with arm64 either - even though it appears to load. Same with Ricoh/Fujitsu scanner programs. They don't work well with arm64. This was super disappointing to discover because all the reviews I've read and watched lauded the wonderful design of this otherwise great laptop. But the "core" issue is the cpu chip which is arm64 - and alot of software is currently incompatible with it. If this just had an i5 intel chip I would give it 10 stars. But as it stands now, it only rates a lowly 2.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ZMan,


      Thank you for your comment.

      We do understand your concern about x86/x64 programs may not run with an ARM64 processor. Although there can be an issues running some programs on ARM64 architecture due to differences in instruction sets between ARM and x86, or x64 architectures, these programs will run properly with Windows 11 since the OS includes an emulator to run x86/x64 software. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer; the difference is the ARM64 architecture, which will be the next big thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    good but No game at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so light! works well with most apps,but almost unavailable with games (especially online ones)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good school laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for schoolwork, but not so great if you want to play games such as CSGO.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Pros and cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design, but easy to get stains and the internet connection isn't very stable

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JeunghyounL,
      We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506001833-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Troubleshooting - Wireless Network (Wi-Fi)  https://www.asus.com/us/support/faq/1015073/ Asus

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new computer and it’s easy to use. Great battery life. Great computer to start off college for daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and He likes it. Does everything he needs it to. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best specs you can get for the price! the Snapdragon X Plus CPU is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my ASUS laptop. Great Price for the laptop. Glad I purchase this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very thin and light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly amazed at how thin and light this laptop is!! Also the screen is amazing (OLED)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than an Apple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noce laptop, cool color, super light. Easy to use and better than an Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overwhelming upon start-up... not sure how to add all the apps or if they are even needed. Would be helpful with more explanation of apps that are free/available vs trying to purchase if not needed and setting up multiple apps that essentially do the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop it does what it needs to do and it does what I need to do

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stop looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my needs, quick responsive display and easy carry.

    I would recommend this to a friend