Customer Ratings & Reviews
- Model:
- UX3407QA-X1P512
- |
- SKU:
- 6615728
Customer reviews
Rating 4.6 out of 5 stars with 384 reviews
(384 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Zenbook A14 for its portability, fantastic battery life, and overall performance. The processor speed stands out for everyday tasks and AI, while the screen quality and lightweight design are also appreciated. However, some customers have reported issues with the cosmetic condition of the computer upon arrival, such as stains and scratches.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
The material it's bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to buy this item a few times open box, the two times that i got the laptop was scratched, so that makes me think that the material is not as good as they claim, I found a better option and cheaper, i didn't use the laptop enough so i don't know how good is this laptop on performance. I don't recommend it anyways.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kevin,
Thank you for sharing your experience with the ASUS UX3407QA laptop. We sincerely apologize that the units you received through open box purchases arrived with scratches, leading to concerns about the material quality. We regret the inconvenience this has caused and understand your disappointment.
Your feedback will be passed along to our product team, as it is valuable in helping us improve both product durability and the overall customer experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507000882-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Upgrade from older zen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade, our 2nd Zen Asus since we noted the first one so much, it had lived a life of 10+ years.
I would recommend this to a friendRated 4 out of 5 stars
Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good overall for doing work and other basic daily things.
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop. Easy to set up, lightweight and love the color.
I would recommend this to a friend Rated 5 out of 5 stars
Asus Zenbook A14
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with a very great deal. Super fast delivery.
I would recommend this to a friendRated 5 out of 5 stars
Nice Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer with an excellent screen. It is very fast comes with a new updated processor.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using the new ASUS Zenbook I have been very impressed by the screen quality and other features
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, speed is great, battery life is also great.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
ASUS zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop and very lightweight and comfortable keyboard
I would recommend this to a friend Rated 5 out of 5 stars
Azus Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The online app seevice was amazing, it sas easy and simple to purchase my new Azus laptop. Azus laptop has been our family main computer , helping us get through college/universiry, trade schools ect. Best buy services , are great and recommend for a great expirience and great deals.
I would recommend this to a friendRated 4 out of 5 stars
PLEASE GET THIS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who is a gamer and a student this purchase was so worth it! It loads my textbooks really fast and I can play the sims 4 no problem!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this laptop week and it is working good
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lighting, excellent for my daughter. Easy to use
I would recommend this to a friend Rated 5 out of 5 stars
Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is awesome. The picture is crisp and clear.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kid’s first laptop for games and school.
I would recommend this to a friendRated 5 out of 5 stars
zenbook laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied for choosing this laptop, it is exactly what I want
I would recommend this to a friendRated 5 out of 5 stars
For College
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for college and excellent price. Customer service was awesome as well
I would recommend this to a friendRated 3 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought computer for my daughter’s Christmas / college gift. Seems to be good functionality wise. However, it did come with marks along the edges as thought color was worn down straight from the manufacturer packaging. Otherwise my daughter seems to love it, just bummed by the defects in the outer edges
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JenniferM,
Thank you for sharing your experience with the ASUS UX3407QA Laptop. We are pleased to hear that your daughter is enjoying the functionality of the device, and we truly value your positive feedback. However, we sincerely apologize for the cosmetic defects you noticed along the edges upon receiving the product. We understand how disappointing this can be, especially when purchasing a gift.
To further investigate this issue, we kindly advise you to contact our support team directly at https://www.asus.com/us/support/callus/. Our team will be able to review the matter in detail and provide the appropriate assistance.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2507000882-0012" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Aesthetic, lightweight, and easy to use/set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy computer to use, and it was able to set up with no issues. It’s quick as well as the display is very vibrant. The speakers are a four out of five, but I’m always using headphones so not an issue. But great performance overall
I would recommend this to a friendRated 4 out of 5 stars
Good Computer, but cannot print to Brother printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is fine, but I cannot get it to print to a Brother Laser printer due to the ARM processor. The Microsoft drivers do not work and Brother drivers for ARM processors do not exist for my model
No, I would not recommend this to a friend


























