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Customer reviews

Rating 4.3 out of 5 stars with 8 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    Perfect for College Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing for college students. It’s lightweight and the battery lasts days. The brightness is amazing as well. It’s fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight, long-lasting battery, beautiful screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great multitasking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for multi tasking and quick refresh but not good for high gpu game but can still be playable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is slow while performing multiple tasks. Lags a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size and performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed display is good. I am disappointed that the storage is so small. And to upgrade is a hardware change taking apart to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lightweight PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great, lightweight laptop. Really like the laptop material too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my old laptop. But unfortunately I can't return the one i purchased. I'm somehow dissapointed with it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BROCCOLI,

      Thank you for sharing your experience with the ASUS UX3407QA Laptop. We sincerely apologize that the device did not meet your expectations, and we regret the disappointment this has caused.

      To further investigate the issues you’re facing, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our team will review your case in detail and provide the appropriate assistance or escalation if needed.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506001833-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Lightest Windows laptop currently available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Astounding battery life measured in days not hours (I get 2 days with 7 full hour days of use with the battery charged to 80%). Zippy performance with 32gb ram. Super light at 962 grams. Bright display. All the apps I need work on the Qualcomm processor (even those compiled for Intel architecture work fine with Windows x86 emulation). Reasonable price. CONS: No fingerprint reader (but face ID works well). No touch screen (but I never use that on my laptops... I hate the finger smudges... Also touch screen would add weight so I prefer less weight). Windows home (extra $99 to upgrade to pro).

    I would recommend this to a friend