Customer Ratings & Reviews

The first thing I noticed about this laptop was its quality. The lid skin and the bottom of the laptop was made from metal and finished in a wonderful near chocolate color (Asus calls this color "mineral grey"). The aura of quality was enhanced as the edges were chamfered with an exposed metal finish that was striking in contrast. By today's standard of lightweight at all costs laptops, this one has some heft to it - it is a 15 inch laptop and its construction is very solid with little to no flex at al. It just feels substantial and is a joy to hold and to look at. I am not a new user to Asus products and this one really lived up to my expectations of what Asus can deliver (I started buying them five years ago and that first one is still going like new). This new laptop does not disappoint at all. This unit features touch screen (1080 resolution) with a backlit keyboard and wireless AC which was easily pulling 500 mbps download using a speed test app. It is extremely responsive and is quiet in use. I didn't use this for gaming as I wanted to see how it would replace my main Asus laptop (a two year old i5 with 12 gigs of ram). I have not been let down yet even though that laptop was hooked up to my wired network (gigabit). I have used this to edit videos and to take video shows that I've recorded and to edit them into different segments. This laptop has a 500 gig ssd with intel optane feature and is a 4 core/ 8 thread i7 - 1165G7 processor running at 2.8 gigahertz. It is very responsive in whatever application I have used and I am very picky about responsiveness. I was given a ROG gaming computer for my birthday about six months ago and that one has a tendency to get slower and slower the longer it is on; a reboot will restore it to blazing speed with its Ryzen 7, but there are times when network speeds drop from over 800 mbps to 120 mbps and the system feels sluggish. But when both the ASUS and ROG are at their peak performance, I found the ASUS to be the most usable of the two for everyday tasks. NOTE: This unit is a convertible laptop so it can go from laptop to a near tablet configuration and the screen adjusts to portrait mode if you hold it like a tablet or if you hold it like a wide screen, the screen will reconfigure to landscape mode. Touchpad is nice (I usually don't like them) and keys are okay for most uses and there is a numeric keypad to the right of the main keyboard. Keyboard is backlit and has the ability to dim or to brighten (though I didn't think it was bright enough at max settings - not as good as the ROG I have in this instance). If absolute low weight and small size ARE NOT your buying decisions, this new ASUS is a fantastic all around performer that gives you a real bargain for your dollar. It is made of military grade aluminum and structurally very stable and solid. Unlike some laptops I have used, this unit instantly comes on after the lid is closed. I did set my computer up not to hibernate or to turn off the hard drive so this is an instant on machine once the lid is raised. In fact when it was coming out of the box and I opened the lid, the unit immediately came awake - very nice! In the end, I would highly recommend this unit even given its regular price. This unit exudes quality and should be very durable and dependable given my past experience with ASUS products. And with this now being near the top of chip set features, it gives you something that you can use everyday for three to four years without need to upgrade. From what I understand, you cannot add ram to this but you could change out the ssd should you need to at a later time.

Like ASUS products but constantly have issues updating windows. The system does not "see" the update site. Has no issues on any other site. Runs hot when doing simple items such as you tube or FB video. I knew it would run warm if it had a couple or few applications open but single programs....I'm disappointed. Use it mostly for Blender, PS and Lightroom. I find myself using the desktop more than the laptop.

Great laptop, but a had a problem with the USB port, this port stop working in a few days of use.

Great! Very user friendly with amazing graphics, and greatvspeed.

Perfect combination of features that I wanted: pen interface and numeric keypad for work, and GTX 1650 Max-Q for play. The games I play aren't super graphics intensive, but still too much for integrated graphics (other than maybe the new Intel Xe). This machine runs nearly silent even when I'm gaming. Maybe my only wish is that the screen were matte instead of gloss, but I think that' the price I pay for getting touch screen.

Excellent laptop Speed and screen definition are amazing

Very satisfied and really fast for home use. Affordable.

Very pleased. Screen is amazing. Speed and function exceed expectations.

Is a nice laptop. It has a very good performance....

Great product and fast! Looks great and I’m able to use with no lag.

Very responsive and long battery life. I am very happy with this laptop!

Super fast bootup, long battery life, and full size keyboard. Love it.

works great. does what i need it to do and more..

This was bought as a Christmas gift. We bought it on the recommendation of the computer expertise of both the Best Buy sales personnel and a knowledgeable friend. Too, we tried out the display model and feel this was a very good bang for the buck!

Quick power up and processing. Lightweight and easy to carry.

This is my second Asus zenbook. Both work greatly, good battery life and runs smoothly.

After 6 months of owning this I have had no problems, Video playback (using VLC) is fine, Audio is loud enough with the built in speakers Surfing the web and downloading files are relatively fast. The convertible feature and tablet mode are nice when traveling. Overall i am more than satisfied with this laptop.

Great lightweight laptop. Was the best deal for the features you get.

The laptop does what I need. Easy to operate and very fast.

Works great, fast and does everything that we need it to do. Great for a college student