Customer Ratings & Reviews
- Model:
- Q528EH-202.BL -11
- SKU:
- 6436222
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the ZenBook Flip 15 for its responsive touchscreen, impressive performance, and solid build quality. Many also praise the long battery life and lightweight design, making it portable and convenient. However, some users express dissatisfaction with the limited number of USB ports and the sound quality of the speakers. A few customers also note that the laptop can get warm under heavy use.
This summary was generated by AI based on customer reviews.
ADD --->Boom 3D Equalizer : )
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop--perfect you should buy. Has 16 ram fast. Sound is a little quiet with speakers but great with headphones. I downloaded the greatest eq app to enhance the audio-->Boom 3D and oh my good the sound is perfect now : ) It is the perfect solution to up audio in laptop; I don''t work for Boom 3D-->I't took me a few hours to tweak the sound to perfection. 5 star!
I would recommend this to a friendGreat for Basic Needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a a entry laptop great for searching, emails, social media not so much a budget gaming computer.
I would recommend this to a friend- Pros mentioned:Processor speed
Awesome laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, fast, durable, and love the features too!
I would recommend this to a friend Great laptop for a great price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal. Purchased online and picked up the next day in store. Everything went very well and i am pleased with the purchse experience. The laptop itself has plenty of power and supports my professional needs as well as my private for video editing.
I would recommend this to a friendGreat Laptop at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great, fast shipping and the product was exactly what I was looking for.
I would recommend this to a friendM favorite laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. It’s so much easier than my desktop.
I would recommend this to a friendNEVER BUY ASUS GARBAGE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the biggest waste of money. Never buy asus. And ill never buy a laptop again. Hrs of frustrating work messing around with settings to not have to login everytime and well you guessed it... password every time. No matter how many youtube videos told me to change it. Would never go into sleep mode. Once you close the laptop to go into sleep in runs rhe fan even louder until it dies. Then when you go to charge it and turn it on, youve logged in withnthe worng password too many times and locks me out. After just turning this unit on it already locks me out. I didnt even have a chance to emter a password. Also changed me to windows 11 which made things even worst. I had to get rid of the laptop from the stress it was causing me. Not worth a dime. Garbage!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear about the unfortunate experience you had with this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Best Buy Stole My Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been saving up for this laptop for a couple months, saw it go on sale, bought it immediately and it said my card couldn’t be processed, however Best Buy still took my money. I’m out 1,000 and I don’t have any sort of order confirmation and my account and cards are locked for the next 48 hours. THIS IS NOT A REFLECTION OF ASUS OR THEIR BRAND OR THIS LAPTOP. THIS IS A RESULT OF BEST BUYS SHADY PROCESSING SYSTEM.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We do understand the inconvenience this may have caused.
For sales related issues, we recommend that you contact BestBuy directly at: 1 (888) 237-8289 for a resolution.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Camera did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. My husband bought this laptop and the F10 button did not work nor did the camera. The computer acted as if there was no camera attached to the computer. He did all the updates you can possibly do and called asus customer service and tried a few things with them. Even the lady told him to return it cause he probably got a bad one. We did not end up getting a new one but we did return it.
No, I would not recommend this to a friend