Customer Ratings & Reviews
- Model:
- Q539ZD-EVO.I71TBL
- |
- SKU:
- 6501009
Customer reviews
Rating 4.4 out of 5 stars with 321 reviews
(321 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Zenbook Flip's OLED display, touch screen, and battery life as phenomenal, frequently praising its responsiveness, gorgeous visuals, and impressive longevity. The laptop's lightweight design and performance also receive positive feedback, with many appreciating its ease of use and speed. However, some users express concern about the device's tendency to overheat. A few also mention a desire for more ports and a slightly less bulky design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled displayCons mentioned:Ports
Rated 4 out of 5 stars
Good not awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about 2 weeks. Display is awsome. Speed is not what I thought but good. Love the number pad but it’s taking some getting use to from my old one. Could us more port and I wish it had a full size and card reader. Backlighting on keyboard is not as bright as I thought and it says u can change the color but have not figured out.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
Great Quality!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my computer for school and I take it everywhere! It’s very fast and reliable! Just a bit flimsy around the screen but still good quality
I would recommend this to a friend - Pros mentioned:Oled display
Rated 5 out of 5 stars
Nice laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast, easy to travel wit but the blue exterior picks up finger prints big time. I like the keys as they are printed large so they are easy to see especially as its also backlit. The oled is amazing!
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great laptop only thing is gets a little bit warm pretty quick. Other than that everything works perfect colors are vibrant it is a good laptop overall
I would recommend this to a friend - Pros mentioned:Oled display, Processor speed, Touch screen
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding display and speed. Versatility as a touch screen is very useful on the go.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot while playing games. Otherwise its prefect. Can actually play gta v online. New intel graphics card is pretty good so this made sense over any of the others with onboard graphics
I would recommend this to a friend - Pros mentioned:Battery life
Rated 2 out of 5 stars
Computer Crash, Black Screen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the ASUS Zenbook March 2023 as I liked the features offered. The laptop has great battery life. However, I was quickly disappointed with the laptop. Within a few weeks of using the laptop, it crashed and needed to reboot, which continued to occur sporadically until June 2023 when I returned it. Also, I noticed that whenever I would touch the left side of the keyboard or rest my phone on it, the screen would turn off and display the lock screen. I always had to remember to avoid touching the left side of the keyboard while typing which was difficult. I finally decided to return the laptop because while using it, the screen turned black and I could not get the laptop to work. I turned the laptop on and off a few times to no avail. After the 5th attempt of turning the laptop off, then on (and calling the helpdesk), the screen finally started working. Another issue is that the power button is located on the right side of the laptop. Therefore, there are moments that I would accidentally turn the laptop off if I had to relocate to another position since I carry the laptop by holding the base. Lastly, I did not receive the ASUS Pen 2.0 with this laptop as stated in the description.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Charm,
We do understand your disappointment and the inconvenience this may have caused.
Usually, the system crash or stability issue can be resolved by keeping Windows and drivers up to date.The laptop will do several system reboot, black screen temporarily or restart during the update process while these changes are being applied in the System Registry.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
New Laptop Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little while to acclimate to the latest version of Windows but it seems to be a very nice laptop with the bigger screen, which is what we like, and the Terabyte of disk space.
I would recommend this to a friendRated 5 out of 5 stars
Programmer/Analyst, Applications Developer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! I'm a programmer and this computer is a pleasure to work with. Excellent advice and service from your Orange, CT employee, Emanuel Monteagudo. He worked very hard for this sale.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fast and able to handle all I need it to do, including streaming, playing video games, Zoom calls, etc.
I would recommend this to a friend - Pros mentioned:Oled display
Rated 4 out of 5 stars
Great Screen and So Far Great Graphics Performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Impressions were great, seeing that beautiful oled panel display, and the fact that it has 120hz without the build of looking like a gaming laptop. The one problem I ran into with this laptop however was that with the updated intel arc drivers (6/20/22) at the time, for some reason automatically increased the screen gamma I believe? Went into about 3 different areas to changing the screens settings, and nothing was out of the ordinary or increased that I could find. Can't Blame Asus for this however I am fully able to play a multitude of games even without the up to date graphics drivers as I went back and installed the previous drivers that came with the laptop Intel Arc Drivers still need a bit of work however that is the only reason I'm at 4 stars
I would recommend this to a friend - Cons mentioned:Ports
Rated 5 out of 5 stars
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution on this monitor. Doesn't have as many ports as I would like, but I have an external USB hub that works wonderful with it and allows me to connect several devices.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Very Pleased!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Have always been an HP customer. Was not happy with the product I had, so I switched. So glad I did. Speed is incrediblr
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great All around laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great All around laptop. The screen is vibrant and can dim incredibly low to reduce eyestrain in low light. It is responsive and doesn't overheat so far
I would recommend this to a friend Rated 5 out of 5 stars
Awesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an ASUS laptop of about 10 years old and still works great but slower. So I upgraded to newer SSD ASUS laptop. Best laptops on the market in my opinion!
I would recommend this to a friend- Pros mentioned:Battery life, Touch screen
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for school and travel purposes. Solid Laptop, with a crystal clear screen. No issues with the touch screen or flip to tablet. Really enjoy the battery life as well. Have not run heavy programs yet, but the speed as is, is great.
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. First laptop for my son. He is able to do his schoolwork, play games and take care of everything he needs.
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Heat
Rated 1 out of 5 stars
Dangerously Hot and Periodic Malfunctions
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop overheats WAY too much. It gets so hot that I cannot have it actually on my lap and having it on a table doesn't allow heat to escape. It could actually burn you. I use this almost exclusively for browsing, so it shouldn't be that strained. I play one game, The Sims, and it overheats and crashes even when that is the only thing open on the computer. The system either crashes or it freezes and you are forced to do a hard reset. It was like this immediately after purchase too. I've also had issues with the system just freezing or the cursor going missing without the temperature being too hot. None of the normal shortcuts or tricks to fix them work and again I'm forced to reset. I love the blue color, and the battery is okay, unless I'm playing a game. Then the battery drains quickly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tiara,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend that you use the MyASUS app to adjust the fan setting which will reduce the heating, also pressing F6 enables or disables the touchpad
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207009356-0009) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1045651/
- Pros mentioned:Processor speed, Touch screen
Rated 5 out of 5 stars
ASUS Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer: Fast and light weight, super screen.
I would recommend this to a friend Rated 4 out of 5 stars
Little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the beautiful screen very clear and bright. Love the backlit keyboard very helpful. Love the versatility of the this laptop. However someone who is not very computer literate it comes with no clear instructions on how to set it up. I was told by Best Buy salesperson that I could easily get QuickBooks on this as we purchased for a small business as of two months later I still can't figure out how to find it on here.
I would recommend this to a friend












