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Customer Ratings & Reviews

Your price for this item is $886.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the vibrant OLED display, responsive touchscreen, strong performance, and excellent battery life of the Zenbook Flip. Many appreciate its lightweight design and build quality, along with the ample RAM. However, some customers expressed concerns about the device's tendency to generate heat and occasional fan noise, while others found the speakers to be subpar and the finish prone to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 425 reviews
  • Rated 1 out of 5 stars

    Unable to Setup/Run OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial setup failed even after several attempts due to some driver issues. This is the second open-box product I bought from BestBuy, and the first was a great success, unlike having to return this device. The device seemed like a solid built despite its software issues.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 2 out of 5 stars

    This is NOT a Spectre look alike!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this laptop-blue, wth silver accents, reminds me of the HP Specter that I love! the screen is wonderful. I needed something with a number pad-this one is a FAIL!!!! If you need a number pad for a lot of data entry--this is not for you! If you are proficient on a calculator--this is not for you!!! The decimal is under the 2, the enter is under the 3, the slash it too far up or to the left to use for dates. While you think you will be able to adapt--it's too long of a learning curve to retrain your fingers--I'm constantly entering a 3 when I want to enter... and going to the next line when I want the decimal... and needing to look every time I enter a number or a date. Also the on/off button is on the bottom right-exactly where you hold when you pick up the laptop--every time I pick it up, I turn it off! The keyboard is very loose--not much resistance--not always sure where your fingers are... While it looks great-it's not for me because of the number pad--so if you don't need that and you don't mind turning it on/off every time you pick it up.. then it will be a great laptop... Only one USB! This one is going back! Lenova is coming home!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Debb,

      Thank you so much for the feedback, I'm sorry to hear about your issue with the numberpad, this must be frustrating. You can refer to the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting - https://www.asus.com/support/FAQ/1038283/ Asus

  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful display. But it seems so small for a 15.6. That’s why I returned it. No real complaints other than that

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast and responsive, outstanding sound and display. The Dolby Vision screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the specs. Much faster than my old laptop. Setup was easy and everything works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek awesome laptop. I love that it’s so thin. The touchscreen and all of the awesome colors are great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    asus Zenbook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy An Asus laptop again, came with full of problems, within a month after I bought it the battery went bad, camara was not working and the touch display was not working neither, right after the battery got replace., thank God, the it was still under warranty,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does exactly what it supposed to do and as it was advertised to do. Super machine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Top of the line Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great key board and nice touch to the keys. I haven't tried the flip function yet. Love the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop for chessbase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using for chess and is really good. In chessbase starts the analysis with 12.000 kN/s

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen and the number keypad. Fast!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy access. Has number key board on right side of laptop, and touch screen access.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, being able to get it from regular laptop mode to tablet mode is nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, but you cannot read what I think about it because the review won't submit because it evidently "contains inappropriate language". No matter what I try to type, it won't accept my review. All words in the English language are now not appropriate for human consumption. Hey Best Buy... FIX YOUR REVIEW form if you are going to ask me what I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of the ASUS 12th Generation Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous computer was 10+ years old, so I needed a new one. I had never heard of the ASUS brand laptop but read reviews before purchasing and most of them were positive. I find that this computer overall performs well. I needed a computer that could multitask, which it does with ease. The battery is not as strong as I had wished, but so far that is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Mrs. Ward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Quick, easy to use. It is my 2nd Asus and still not disapointed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and battery is good. Exceeds all needs for my family and I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Slim, light weight, colors are fantastic, its perfect....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer and does everything i expected it to with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer so far. Sleek. Fast. And it's lightweight too.

    I would recommend this to a friend