Customer Ratings & Reviews

When I got the computer starts with keyboard problems.

Laptop is very nice looking and lightweight. Straight out of the box, it was easy to setup and turn on. It came partly charged, but for some reason I had to plug it in to get it to turn on initially. When it did boot up, it was charged partially. Set up was a cinch and it connected to the internet right away. For some reason, laptops before would take a few minutes to recognize the internet connection. Not anymore in the newer laptops, which is fantastic. The keyboard is really nice. I love that the 10-key is available because not a lot of laptops have that. I really wish they all did, but this one does so that is huge bonus. The screen is awesome and the OLED is a nice touch. Its touch screen so you can convert it to tablet mode and fold the keyboard back. The laptop does not take long to charge up. Takes me about a little over an hour to get it to full charge and the battery will last me about 8-9 hours which is pretty great. I dont have to take my wire everywhere with me, unless I plan on traveling over night. I can take it on a full charge to school and it will last me the whole day. It navigates quickly and I can browse through different websites quickly without any delays or the laptop freezing. I can also have several windows open and the laptop wills still load quickly. I really am loving this laptop already. This is a pretty good deal.

Laptop is too good, no was too good. I was very much satisfied with the performance, look and convenience, but all of a sudden it stopped working, now I can't even switch it on. It's like dead...

Super sleek looking laptop that operates very fast

edges of the Zenbook are sharp and make carrying tedious. Keyboard lacks good tactile feel and cramped by inclusion of a miniscule numeric keypad. Tedious for anything requiring keyboard input. Despite the hype, the display was not awe inspiring

Don't buy! I'm reaching out in a bit of desperation and frustration. My Asus Q529ZA, barely a year old, has its screen completely dead - just a month past the warranty period. After rigorously following every troubleshooting step listed on Asus's website, I'm still staring at a blank screen. When I contacted Asus support for some sympathy or a solution, I was bluntly turned away. Their indifference to my question about the short lifespan of their $1000 laptops was both shocking and disappointing.

Originally I was super stoked about getting this laptop but I was really let down at the laptops performance, try to do homework but it constantly has trouble connecting to my network. Has trouble connecting with Wi-Fi in general. Really so disappointed as I’ve paid a lot of money for a laptop that doesn’t want to work. Plus not to mention these problems take time away from my day. Not sure if this is only my laptop cause I see all the good reviews but I kinda wish I went with a different laptop.

This computer has worked well for me. I'm in law school, so I do a lot of browsing, researching, watching videos, and drafting documents. It's quick. I don't use the touchscreen function much, and I rarely use it as a tablet. When you try to switch from laptop to tablet mode, it glitches a bit and takes a while to catch up to which mode you're in. That may be a setting or user error, like I said I don't try to use it much. Complaints are - the fan is LOUD. The charger gets very hot. Battery life has gone down over time, which I think is normal, but now it only lasts an hour or two before I need to charge it.

Not as per the expectations.fan was noising and didnt find the good picture quality and sound quality.

Excellent purchase with the Best Buy Team saving and transferring all my data from my old, failing laptop to the new one. Only waited two days for it to get delivered to the store once purchased. Very happy with the purchase. Love the touch screen feature!

Good laptop, but short on ports; advert makes it sound as it has more ports than it does. Win 11 is not as friendly as 10, it would not let me use my Office 2007 which has all the feathers that i need.

Battery stopped working after 1.5yers, and best buy can't repair. Have to go to ASUS store

I have always wanted an ASUS and now I know why. The screen is awesome. For a larger laptop, it weighs little. It is attractive, fast, and boots up almost instantly. I also like the separate numeric keypad. This one is a keeper!

first 2 months of buying it caught on fire from charge. went back to best buy where they fixed the motherboard, few months after it does not charge anymore

Knew what she wanted and the agent in the aisle confirmed the details, showed us the choices and let us decide. Nice to be treated like we have brains. Offered some ideas but wasn't pushy. That's why we keep coming back.

I LOVE this laptop!!! So powerful and lightweight. Absolutely love the ability to turn it into a tablet and the touchscreen is awesome! The picture quality is amazing!

So glad I decided on this Zenbook! It is fast and the best picture I ever seen on a laptop. This is a great laptop, I highly recommend it if your looking for one. Oh and I love the color blue!

It was time to upgrade my computer from my old Asus. I selected this model for the features and am extremely happy. So far, it has been a great computer. Fast and easy to set up and operate.

Beautiful at first, then the glitches began on the very first day of receipt. It started with intermittently typing backwards, then would correct itself. Next, what ever I was doing onscreen would work until I paused. The screen would then go to a blank screen, follow by a flash. Over and over. ;( all within the first hout. I will try a nother one. Fingers crossed.

This ASUS laptop is a really solid device. In particular, I am impressed with the build quality and display on this machine. I have used many different laptops over the years and I have to say that the build quality of this machine seems to be excellent. It is very sturdy and feels to be made of high quality materials. I have used many laptops over the years that are flimsy and made of cheap plastic, but this is made of much better quality materials and is a very solid and sturdy machine. I also have to talk about the display on this laptop. The colors are great, the brightness is excellent, and it is very crisp. Additionally, the display in this laptop is 120hz which offers smoother motion. If you intend to watch videos on your laptop, the color and video quality on the display are excellent. Even if you are just doing basic tasks such as email and web browsing, the display on this machine is really nice. It also has a touchscreen and ASUS Pen support which is an added bonus. There are also several other things I like about this laptop. The speakers on it work great and get very loud. I’m not by any means an audio expert, but from my usage of the speakers, I thought they performed well and provided very full sound with plenty of volume. I also like that this laptop has two USB C ports. USB C continues to become more and more common and is an extremely useful port to have. This laptop also has one regular USB A port and an HDMI port which is great. The camera on this laptop is decent. It’s not the greatest quality but it is not awful either. There are a couple things I was not a fan of on this machine. First of all, it is heavy. I am used to using laptops that are 13 inches, so this laptop is definitely an increase in weight. I would not want to be carrying this around on my back for extended periods. Not sure how the weight compares to other 15 inch laptops, but there is a noticeable increase in weight on this device over other 13 inch laptops I have. Also, I am not a big fan of the keyboard on this laptop. This may be because I am not used to the keyboard, but the keys don’t press as easily as other keyboards I am used to. It is by no means bad, but in my opinion, there are better laptop keyboards out there. It could also be that this keyboard requires some getting used to. Not the best keyboard in my opinion, but others may be just fine with it. The only other thing I would change on this laptop are the charging options. It does not appear that the USB C ports on this device support charging the laptop itself. You can charge other devices with the USB C ports and of course connect other peripherals, but from what I can tell, this laptop cannot be charged via USB C. Instead, you have to use the proprietary laptop charger and connector provided by ASUS. I have other laptops that charge with USB C and it is so nice being able to charge all of those devices with my different USB C chargers interchangeably. With this laptop, you have to carry around a proprietary ASUS charger which is a disappointment. Overall, this is a very nice laptop. It is well built, fast, has an excellent display, great speakers, and is equipped with the very latest technology.