Customer Ratings & Reviews
- Model:
- Q529ZA-EVO.I7512BL
- SKU:
- 6501008
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the vibrant OLED display, responsive touchscreen, strong performance, and excellent battery life of the Zenbook Flip. Many appreciate its lightweight design and build quality, along with the ample RAM. However, some customers expressed concerns about the device's tendency to generate heat and occasional fan noise, while others found the speakers to be subpar and the finish prone to fingerprints.
This summary was generated by AI based on customer reviews.
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer a different color but n/a in this model. Never had this brand before but BB employees recommended it. I haven't used the touchscreen or flip.
I would recommend this to a friendAbsolutely LOVE THIS LAPTOP!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, the laptop had issues with the sound randomly shutting off and being unable to turn on without restarting. A system update fixed it and now I love this laptop!
I would recommend this to a friendBiggest Crap/ Filed for Computer Lemon Law
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest Crap ever created. The motherboard was replaced within the first year and 3 months later, the same issue with the computer. Poor support from Asus who tries to get away from their responsibilities. I am done buying Asus. I will file for the computer lemon law.
No, I would not recommend this to a friendDO NOT BUY!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 24 hours from opening it brand new from the box, the laptop wouldn’t turn on anymore. What a piece of junk! We bought it on sale for $800 down from $1200 but now we see why it was on sale. This really made me not want to buy another ASUS. What kinda junk works for less than 24 hours and then is fried?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gibreezy,
We are sorry to hear that you received the laptop which is not powering on . Please allow us to make your experience with ASUS a better one. We would love to have your issues resolved in a timely manner. Please follow the troubleshooting steps in our FAQ: [Notebook] Troubleshooting - Notebook cannot power on and shows black screen- https://www.asus.com/support/FAQ/1014276/.
Email us at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2209020952-0013) for us to better assist you. Thank you for choosing ASUS.
Best Regards
Schottky
ASUS Customer Loyalty US Support
Great all around productivity laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS laptop is a great all around computer. Windows 11 is easy to use, the battery life on this computer is great snd the screen! OLED is beautiful!
I would recommend this to a friendAmazing Graphics.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old laptop was 8 years old and started to run extremely slow after an update. I absolutely love how sleek this laptop is. The graphics are amazing.
I would recommend this to a friend- Pros mentioned:Processor speed
Low quality display resolution/streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a higher price point, but promises excellent screen resolution and high RAM and high speed processor. Unfortunately, the screen quality was still terrible. Streaming was awful. It also loaded websites slowly. It doesn’t make any sense. I returned the laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear STN12,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The display resolution is 2880 x 1620 (HD), to stream in Full HD, please check if the source file for the video is Full and HD and internet service is stable since poor internet connection will affect the video quality and system performance.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop on Jan 15 2023 return on the same day because when my son got home he found out it was already a return item to make matters worse he could not get it to work. Today is jan 20 and best buy still have my bsst buy card tied up on this laptop. I don’t know why best buy is so quick to take your money and take so long to return it. I need my card for other things
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jill,
We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused.
Hopefully, BestBuy will resolve this as soon as possible if a brand-new product was ordered and paid, and a used item was delivered to you.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
perrrfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school and the best option I saw when compared to the envy and spectre 360x!
I would recommend this to a friendAsus Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price, only issue that I see is that the RAM may not be upgradable as I believe its soldered in
I would recommend this to a friendWonderful Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer... super comfortable to use and sturdy. Does not get "hot" when using for extended periods of time.
I would recommend this to a friendLemon laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the laptop and it didnt work right from day one The nature of the issue wasnt readily apparent. When i figured it out it was 33 days after purchase and best buy wouldnt return the defective product. They shipped it out to be repaired on warranty.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Smokie,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number N2209020952-0010 for us to better assist you. Thank you for choosing ASUS
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Open box laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Equipment open box the description said excellent condition but when it was picked up it did not come with a charger, I had to buy a generic one in the same warehouse, but I never charge the battery, I went to return it and I had to wait almost an hour for them to make the return of the money
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RicardoP,
I'm sorry to hear that your product has a issue . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number ( N2209020952-0021) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
Great graphics & color!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer! I didn’t know what I was missing until I got this computer. The graphics and color are amazing.
I would recommend this to a friendASUS Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has all the bells and whistles. It's fast and has a wonderful screen. So very clear.
I would recommend this to a friend- Pros mentioned:Oled display
Disappointing performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this device to work for me. The display is pretty- when the device works. The stability of the device is horrendous. If I try to do anything more than word processing the device quickly overheats AND TURNS OFF. I’ve played with the utility Asus provides for CPU and fan management. The device just can’t handle the minimum of what I expected it to handle. Even having more than a few browser windows open will cause the fans to work really hard and the screen will go black. Worse, the trade in value of this device is pitiful. Asus’ warranty process is an abyss. I’ve had the device 3 months and I’m going to need to eat the loss. I haven’t had an issue with other products from Asus. I won’t buy another computer from them.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
We sincerely apologize for the performance issues you've been experiencing with your ASUS laptop. We can assure you that this is not the norm and is not the kind if quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issues you have been experiencing. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2209020952-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/#:~:text=If%20the%20system%20is%20slow,we%20suggest%20resetting%20the%20system.
ASUS Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this computer has been fantastic - I love the fact it has a 10 key yet is light and portable
I would recommend this to a friendVirus within 2 minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turned on the computer and went through set up process. I immediately went to Microsoft (didn’t google, directly to website) to activate my office software I purchased and this computer locked up with a virus. Returning immediately.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AllieH,
We do understand your disappointment with the product and the inconvenience this may have caused.
All ASUS laptop or PC are virus-free guaranteed. It is normal for WIndows 11 to go directly to the Microsoft after the intial Windows setup completed.
Should you need further assistance with the laptop or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good Config
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a laptop with a good configuration except the disk size. I will recommend it to others.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, great camera. Very reliable and reasonably priced.
I would recommend this to a friend