Customer Ratings & Reviews
- Model:
- Q529ZA-EVO.I7512BL
- SKU:
- 6501008
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the vibrant OLED display, responsive touchscreen, strong performance, and excellent battery life of the Zenbook Flip. Many appreciate its lightweight design and build quality, along with the ample RAM. However, some customers expressed concerns about the device's tendency to generate heat and occasional fan noise, while others found the speakers to be subpar and the finish prone to fingerprints.
This summary was generated by AI based on customer reviews.
Try Inspecting before Packaging to Ship
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first laptop that I picked up was disgusting and non-functional. I had to take it back to the pick up location, where the crew there did an excellent job to remedy the situation. I received the package with a bad battery that was causing critical failure alerts to complicate the usage and then the Windows 11 needed an activation code. Someone who boxed and shipped it failed to inspect it...At all! The crew at the Wetmore location in Tucson got me a working model and fixed the situation they did not create. EJ was excellent to work with in resolving this issue. I doubt I will ever order online again
I would recommend this to a friendSmoother than you think
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it and I plan to get another for my brothers birthday. I owned Mac books and pcs but this one suits me best for business, homework and lastly for financing my bills
I would recommend this to a friendnew laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. good speed. Alan at Geek Squad was amazing.
I would recommend this to a friendWorst laptop I've ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop nearly a year ago at BestBuy, and it is the glitchiest, most unreliable laptop I have ever owned. I abhor it. Starting up, it won't open apps for a ridiculously long time. The touch pad and power button are finicky and often won't work until multiple tries. The email apps often will show emails in illegible code rather than the actual text, and when searching emails the searched-for emails appear but then disappear before I can click on them (I've tried uninstalling and reinstalling a number of times.) I had the HP Spectre and got this computer because the fan on the Spectre is too loud for zoom calls, but otherwise that was a far superior laptop. I have used Dell and Lenovo for work, and those also are superior and more reliable. I hope I never have an emergency in which I need to rely on this ZenBook because it is completely unreliable. I will probably sell or give away this ZenBook and go back to the Spectre which I still have. The ZenBook is the worst laptop I've ever had.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leslie,
We do understand your disappointment and inconvenience this may have caused if you are experiencing slow system speed or performance issue with the laptop.
To resolve these issues, please check if Windows and device drivers are up to date. Keeping Windows and drivers updated will maintain optimum system stability and performance. If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. While accessing web applications, please ensure the laptop has access to an established router and internet service is working properly since por and unstable internet connection will definitely affect system speed and performance.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Eh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 1 month ago and Everything was working great until i noticed small flaws, the part of the case that goes over the keyboard was bent and even with the key caps and one of the speakers sounds off and is buzzing
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyG,
We are sorry to hear about the issues you are having with the speaker and keyboard on this model. Based on the issue you described. We would recommend that you have this unit sent in for servicing so we can have our team look into this issue. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support