Customer Ratings & Reviews
- Model:
- UX5406SA-S14.U71TB
- |
- SKU:
- 6595522
Customer reviews
Rating 4.6 out of 5 stars with 280 reviews
(280 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 14's excellent build quality, impressive battery life, and lightweight, portable design. The fast processor and great OLED display also receive positive feedback. Some customers have expressed concerns regarding the RAM and occasional heating during charging. Overall, the laptop is well-received for its premium features and performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality
Rated 5 out of 5 stars
Perfect Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop. Very powerful and great screen! Glad I stretched for it!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome little computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Best Buy service was good with sales, but I didn’t purchase warranty as the cost was 60-% of the computer cost for a 4 year period.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 3 out of 5 stars
This Is A Solid Laptop Bu....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Laptop. Fast and smooth. I just think if you have the $ to save for a slightly larger and better specs, it might be worth it. It did, on occasion, have a few delays, hiccups and I haven't installed a single program top it. Not sure how it will hold up when I do. I've had a Samsung PC (FIrst Gen Notebook) and it's still a beast, but it has a weasley 256GB storage. I needed something with 1 TB. May return., not sure yet.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sam Y,
Thank you for sharing your feedback on the Zenbook S 14 Laptop, and we apologize for the system performance. Before returning the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014294-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Weight
Rated 4 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer, fast, beautiful and light. For 5 these only more USB ports, SD card reader and fingerprint reader were missing.
I would recommend this to a friend - Pros mentioned:Battery life, Build quality, Portability
Rated 5 out of 5 stars
Fast, Efficient, Sturdy, Portable -- It's a Winner
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thin and light laptops, or ultrabooks, often require compromises to maintain their svelte, portable forms. You'd often sacrifice battery life or processing power -- sometimes both -- in order to have the lightest, most portable machine. No so anymore: the last few years of development have given us a wealth of choice for computers that are both very portable and very powerful. ASUS' latest entry in this hot segment is the Zenbook S 14, sporting the latest and greatest Intel Core Ultra 7 Series 2 processor. With non-Intel processors making many strides in power and efficiency it has taken Intel a few development cycles to fight back in a meaningful way, and this latest processor makes some lofty promises about efficiency and battery life. Combined with ASUS' stellar design I was excited to see what kind of experience the Zenbook S 14 had to offer. Unboxing the Zenbook was the first hint that this laptop was a truly premium product. ASUS managed to carefully pack everything in fully-recyclable materials that both looked and felt premium while also easily collapsing for recycling. The entire package felt sturdy and as well designed as the laptop itself, with only one small piece of plastic wrap in the entire package. Well done, ASUS! At first glance I was immediately struck by how beautiful and well-constructed the Zenbook is up close. From the "Ceraluminum" lid to the machined aluminum elsewhere, this is one pretty machine. I also immediately noticed how solid the whole machine looked and felt. It's weighty without being heavy, and there's absolutely no flex in the chassis, unlike some other ultra-slim machines I have experience with. I am seriously impressed with the build quality here: it's Apple MacBook level, if not even a cut above. The beauty and solid construction continue when you open the Zenbook, with a large, smooth trackpad, finely-milled vents (they really are as neat as they look in photos) and smooth, responsive keys. The real star of the show, however, is the screen, and what a screen it is. If you haven't yet experienced an OLED laptop (and even if you have) you'll be wowed the second you turn the ASUS on. It's bright and colorful, with nearly-invisible pixels, instant response and a high refresh rate that makes everything look oh-so-smooth. What's more, it's a touchscreen! Even after a week of using the Zenbook S 14 I still love just looking at the gorgeous display. ASUS absolutely knocked it out of the park here. Press the power button and you'll notice something else: speed. Intel makes some big promises about both power and efficiency with their latest chips, and the power was evident from the get-go. The initial Windows setup process was speedier than I've experienced elsewhere, and bootup from sleep or hibernation is noticeably quicker than I'm used to. Apps open quickly and response to inputs all across the user interface is very quick. Opening files is fast, too, with the large 1TB PCIe 4.0 SSD reading and writing at high speeds. Even without detailed benchmarking every interaction with the Zenbook S 14 feels smoother and just a tic faster than I've come to expect from Windows machines. Downloading and installing the latest apps was a breeze, webpages load quickly, videos play smoothly... nothing I've thrown at this machine seems to have even made it break a sweat. Even when demand is high, the Zenbook responds gracefully, with one of the quietest fans in the business. My other ultra-thin Windows machine spins up the fans within a few minutes of booting up, and ratchets them into high gear frequently. The ASUS is nearly silent, keeping the fans spinning at such a low speed that you have to put your ear right up to the vents to hear them. Under high load the fans do spin faster, but the noise never becomes intrusive. The cooling system isn't something many people think about, but it has a direct impact on the usability of the machine. ASUS nailed it here, with quiet cooling power, lots of vents (that also look really neat and prevent crumbs and whatnot from falling into the machine) and the ability to keep the Core Ultra 7 processor happily humming along. This leads me to the other important piece of the power vs. efficiency fight: battery life. I was cautiously optimistic based on Intel's focus on efficiency with their Series 2 chips, and I'm happy to say my modest expectations have not only been met, but exceeded. This is the first Windows machine I've used in a long time that I can confidently say has all-day battery life under typical workloads. It's been my experience for years that Windows machines just won't last as long as Apple laptops, and that's often borne out in instrumented testing as well, especially with Intel chips of the last 5 years or so. The ASUS Zenbook S 14 puts that preconception to bed for me. The battery just goes and goes with my typical workload of internet, email, word processing and instant messaging. Moreover, the Zenbook is able to maintain battery life when asleep or hibernating, a hidden power draw I've often experienced with other Windows machines. Close the lid of the Zenbook and come back to it a day or two later and the battery percentage will be nearly the same, usually only 1 or 2 percent lower. Activate the presence sensing enabled by the camera array and the Zenbook will turn the screen off when you leave the machine, turning it back on when you return. Neat and effective for power and privacy alike. All told, efficiency is another win here for Intel and ASUS with this latest ultrabook. I'm also pleased to see the latest security and AI features on board. Specifically, the Windows Hello camera array works great, unlocking fairly quickly in a variety of lighting scenarios and enabling secure access to applications, password managers and passkey integration with popular platforms. Video call quality is good but nothing exceptional; the camera does have Windows AI enhancing features, which work well now and have the possibility of improving with time. Although I'm not a huge AI user it's important to be future-proofed, and the Zenbook is Windows Copilot+ certified, meaning it'll gain access to all the AI features coming down the pike. I'm all about future-proofing and ASUS has done a good job here. No computer is perfect, though, and I do have a few quibbles with the Zenbook. While springy and very responsive the keyboard is a bit on the mushy side, and the keys bottom out pretty easily because of their limited travel. It's taken a bit of getting used to, but overall it's a serviceable keyboard. Wow is the backlight bright, though; even at it's lowest setting it's a bit on the blinding side, especially if you're viewing the keys at a bit of an angle, where the LEDs are visible. I'd love to see ASUS release an update that allows greater dimming of the keys. Keyboard aside, the touchpad and touchscreen are great, with fantastic response and very good recognition of multi-touch gestures. ASUS really touts the 4 Harmon-Kardon tuned speakers in their marketing materials, but in use I've found them to be just okay. They do offer a discernable surround sound effect and can get plenty loud, but they are a little on the lifeless side for me. I don't use my computer speakers for much more than video calls and the occasional YouTube clip and these are very adequate for this. I'd recommend headphones or external speakers for any serious audio use, though. My final nitpick with the Zenbook S 14 is the port selection. I'm glad to see a Type-A USB port in addition to the two Thunderbolt 4/USB-C ports, but I wish ASUS would have included one USB-C port on each side of the machine, so you could charge or attach peripherals on the left and right. As it is, you're stuck using the left side for charging and any USB-C devices. While there's an HDMI port, there's no SD card reader to be found. I'd personally give up the HDMI for a card reader and/or a USB-C port on the righthand side, but as it stands you're going to need an adapter or dock to connect everything you might want to use. I was happy to see the ASUS play well with my USB-C monitor/docking station combo, though, without any special settings needed. Overall, the ASUS Zenbook S 14 is an impressive machine in nearly all regards. It's beautiful and very well-built, feeling solid enough to travel all day for many years. It packs a gorgeous, high resolution OLED touchscreen and all-day-plus battery life into a svelte chassis. Intel's very latest chips are plenty fast for most any task and are seriously efficient, too, both in use and in sleep. ASUS saw fit to include the latest AI and security features, which sets this machine up for a long working life. While not perfect, the keyboard and trackpad are very, very good, and the included ports should meet the needs of most folks with a minimum of adapters or docks. All told, I'm seriously impressed by ASUS' efforts here. The Zenbook S 14 absolutely earned five stars and is an easy recommendation for anyone looking for the latest and greatest Windows machine.
I would recommend this to a friend Rated 5 out of 5 stars
Traveling Admin Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. The touch screen and other capabilities of this laptop are so convenient. I love that it senses when I step away, and when I sit back down in front of it. I have found no flaws yet
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and compact computer, highly recommended.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great thin and light laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and long battery life. The touch screen is good. The main drawback is the speakers.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after breaking my old Asus laptop. Love it!
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great decision
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently, no complaints. Extremely light and thin.
I would recommend this to a friend - Pros mentioned:Build quality, Processor speed, WeightCons mentioned:Ram
Rated 4 out of 5 stars
Almost perfect!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so torn with this laptop. It is so close to being my perfect daily driver, but there a few conveniences missing, that constantly remind me of what it could have been. Believe me, I am not going back to my old laptop, but I still miss it (sometimes). Lets start at the beginning - the unpacking. Well for me at least it was a game of Russian dolls, with boxes within boxes. At the 4th level of my box-ception, I finally laid eyes on the laptop itself, and its more striking in person, than it looks in the pics. The texture, design and shading on the lid, oozes class, and as soon as you pick it up, the lightness combined with the rigidity of the body gives it the premium feel. Apart from the laptop there is just the wall charger in the box - nothing else at all. At least for me, the 1st start wouldn't happen without the charger plugged in (even though when the laptop started it already had close to 60% charge). No biggie. What was a bit frustrating was the setup process, I am not sure what went on with the Windows updates (if the laptop came with a really old release version), but it took about 50ish minutes to finish downloading and installing the updates. When you have a new gadget you want to get your hands on that 50 mins (already too long) feels like days. Once done with the setup process, you can finally enjoy the laptop in all its glory, and boy is it glorious. Its deceiving how such a thin form factor nowadays, can be so powerful. It of course handles all your web browsing, video streaming you throw at it. I have also been able to run light NodeJS servers on it, and its handled it like a champ. It also comes with pretty decent IO - with 2 USB Cs on the left side (both capable of power delivery), 1 full sized HDMI on the left side, 1 3.5 mm audio jack on th left side (hallelujah) and a full sized USB A port on the right side. The OLED screen is beautiful, and it supports variable refresh rate, and auto dimming. The keyboard is great to type at, and I did not need a second of training to get my fingers used to it, except of course the missing right ctrl key. My hand often goes to that key to use as a shortcut for clicking on links and opening them in tab, and with this keyboard I end up opening the Co-pilot :(. I can honestly say I have opened co-pilot maybe 10 times and only 1 was on purpose to "check it out". So, muscle memory needs to be curated to only use the left ctrl key now. Since we are on the nitpicking part of this review, here goes the list - No fingerprint scanner - I was just so used to swiping my thumb on my old laptop to sign in. I am NOT comfortable with using camera based Windows Hello. Since we are talking about cameras, I also miss the physical built in shutter on my old laptop camera. Sure there is a keyboard shortcut that in theory disables the camera. But in the world we live in the comfort a physical barrier gives me, the red light does not. There is an LED backlight on the keyboard which is great, but even the minimum brightness is too much in the night. Last but not the least - something very close to my heart, is the lack of expandability with this laptop's RAM. I love that option on all my previous laptops and have always added another stick in to double the laptop's capacity. But in this laptop the RAM is soldered on. I don't think I am fully ready for this new world where we are stuck with the RAM that we bought the laptop with. But that's it, even with all of my complaints and rants, I still cannot give it up and go back to my old laptop. The sleek form factor and the reduced weight, combined with the 16:10 screen ratio is more than good enough for almost everything I do on a daily basis. Its a definite recommendation as long as you know what you are getting.
I would recommend this to a friend Rated 5 out of 5 stars
Great Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I have ever owned!! I've had it for the past two weeks and have not had one complaint so far!
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it is great very handy!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Build quality
Rated 5 out of 5 stars
Best form factor laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best keyboard and design for 14 inch laptop. Amazing screen
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, the price was decent. Battery stays up for 12 hours.
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fully featured. Incredible machine. Looks and works great. Can't ask for more.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy came through on this. The first unit I took home did not work properly. The display went out when doing install and nothing I could do would bring it back. I took it back and they replaced with a new laptop which worked flawlessly.
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop happens to have the feature set I prefer, with no hardware negatives. I purchased one for my wife, and to explore Win 11. Eventually, I got a second one for myself to replace an old Lenovo. All the negative experiences were from Windows 11.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, awesome. Highly recommend. Your going to love it.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Almost a gaming laptop?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can actually play Diablo 4 on this thin little laptop.
I would recommend this to a friend



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