Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 297 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Zenbook S 14, highlighting its excellent build quality, impressive battery life, and lightweight design, which enhances its portability. The fast processor speed and great OLED display also receive positive feedback. Some users have noted concerns regarding the RAM not being expandable and the device's tendency to heat up during charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 297 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery is really amazing, but I haven't reached 12 hours like the others say in the comments section

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed, Weight
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost perfect!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so torn with this laptop. It is so close to being my perfect daily driver, but there a few conveniences missing, that constantly remind me of what it could have been. Believe me, I am not going back to my old laptop, but I still miss it (sometimes). Lets start at the beginning - the unpacking. Well for me at least it was a game of Russian dolls, with boxes within boxes. At the 4th level of my box-ception, I finally laid eyes on the laptop itself, and its more striking in person, than it looks in the pics. The texture, design and shading on the lid, oozes class, and as soon as you pick it up, the lightness combined with the rigidity of the body gives it the premium feel. Apart from the laptop there is just the wall charger in the box - nothing else at all. At least for me, the 1st start wouldn't happen without the charger plugged in (even though when the laptop started it already had close to 60% charge). No biggie. What was a bit frustrating was the setup process, I am not sure what went on with the Windows updates (if the laptop came with a really old release version), but it took about 50ish minutes to finish downloading and installing the updates. When you have a new gadget you want to get your hands on that 50 mins (already too long) feels like days. Once done with the setup process, you can finally enjoy the laptop in all its glory, and boy is it glorious. Its deceiving how such a thin form factor nowadays, can be so powerful. It of course handles all your web browsing, video streaming you throw at it. I have also been able to run light NodeJS servers on it, and its handled it like a champ. It also comes with pretty decent IO - with 2 USB Cs on the left side (both capable of power delivery), 1 full sized HDMI on the left side, 1 3.5 mm audio jack on th left side (hallelujah) and a full sized USB A port on the right side. The OLED screen is beautiful, and it supports variable refresh rate, and auto dimming. The keyboard is great to type at, and I did not need a second of training to get my fingers used to it, except of course the missing right ctrl key. My hand often goes to that key to use as a shortcut for clicking on links and opening them in tab, and with this keyboard I end up opening the Co-pilot :(. I can honestly say I have opened co-pilot maybe 10 times and only 1 was on purpose to "check it out". So, muscle memory needs to be curated to only use the left ctrl key now. Since we are on the nitpicking part of this review, here goes the list - No fingerprint scanner - I was just so used to swiping my thumb on my old laptop to sign in. I am NOT comfortable with using camera based Windows Hello. Since we are talking about cameras, I also miss the physical built in shutter on my old laptop camera. Sure there is a keyboard shortcut that in theory disables the camera. But in the world we live in the comfort a physical barrier gives me, the red light does not. There is an LED backlight on the keyboard which is great, but even the minimum brightness is too much in the night. Last but not the least - something very close to my heart, is the lack of expandability with this laptop's RAM. I love that option on all my previous laptops and have always added another stick in to double the laptop's capacity. But in this laptop the RAM is soldered on. I don't think I am fully ready for this new world where we are stuck with the RAM that we bought the laptop with. But that's it, even with all of my complaints and rants, I still cannot give it up and go back to my old laptop. The sleek form factor and the reduced weight, combined with the 16:10 screen ratio is more than good enough for almost everything I do on a daily basis. Its a definite recommendation as long as you know what you are getting.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus zenvook s14 review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It has lots of great features and is so light.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    This Is A Solid Laptop Bu....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Laptop. Fast and smooth. I just think if you have the $ to save for a slightly larger and better specs, it might be worth it. It did, on occasion, have a few delays, hiccups and I haven't installed a single program top it. Not sure how it will hold up when I do. I've had a Samsung PC (FIrst Gen Notebook) and it's still a beast, but it has a weasley 256GB storage. I needed something with 1 TB. May return., not sure yet.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sam Y,

      Thank you for sharing your feedback on the Zenbook S 14 Laptop, and we apologize for the system performance. Before returning the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014294-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    The perfect high quality laptop for students

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and screen quality. Very lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer for the price! I can work or play without any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, fast, beautiful and light. For 5 these only more USB ports, SD card reader and fingerprint reader were missing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall Great Build

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice laptop, sleek, high resolution, and light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great thin and light laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and long battery life. The touch screen is good. The main drawback is the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    GREAT LAPTOP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop so far!! It is slim in size and lightweight!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced screen within the year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace screen in about 9 months of purchase. The PC has random issues, not sure if it's windows that's acting up or it's the pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for my Mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom needed a new laptop, and liked her past Asus ones, so I bought her this one. It's everything she needed and wanted, and so far, I have heard no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great decision

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently, no complaints. Extremely light and thin.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and compact computer, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after breaking my old Asus laptop. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best form factor laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard and design for 14 inch laptop. Amazing screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it is great very handy!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Compact Unit - Daily beater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good compact 14 inch laptop and light weight. Highly recommend this for your daily compact unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work laptop, the oled screen is so good. Sound not the best but still good. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Some problem in display i faced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the processor is fast and very convenient to use the touch screen. It looks also great. But i have some problem of screen flickering after somedays. Now I sent it for repair.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mdrazaul K,

      Thank you for sharing your experience with the ASUS UX5406SA Laptop. We're pleased to hear that you're enjoying the device's performance, design, and touch screen functionality. We understand you've encountered a screen flickering issue after some time of use and have sent the unit in for repair. Our service team will thoroughly inspect the device and work to resolve the issue as quickly and efficiently as possible.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411014294-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus