Customer Ratings & Reviews

Looks great and very fast! Love the options and build.

Would have rated higher but my motherboard failed a month after purchase. Worked good for a month, then out of no where it started overheating and the fans were going full speed and sounded like a jet. Idle hitting 97C. Warranty resolved the issue but still unhappy with how fast it failed. But other than the failure, the laptop is perfect and it use it everyday for work.

Great laptop for productivity with a beautiful screen.

Very good with high performance, high screen quality

Looks good so far. Need to get more time with it, but extremely promising.

When it works, it is great. However, it just turns into a black screen frequently and you have to restart it. Also, the AC adapter does not charge it properly most of the time. I had to purchase another in order to use my brand new computer. I contacted Asus and they said I would have to return the entire computer to them in order for them to replace the ad adapter with a new one. That was their only solution. I would be wihout my computer for approximately 10-14 business days. I also had the option to return it to Best Buye, again, the whole computer, which means having to reinstall everything once again. A least this way I would walk out of the store with a new computer, but having to deal with a great deal of inconvenience. I understand why BB would not just replace the adapeter, but find it unconsceiable that ASAS did not offer a customer good experience solution. I plan to return the computer for another brand which hopefully has a better understanding of customer service and provides a more reliable product as well.

Has never failed me, Perfect for all of my endeavors

This laptop is the bomb dot com. I installed Fedora Sericea alongside Windows, both encrypted (Windows w/ Bitlocker, Fedora w/ LUKS), and I'm able to use all the functionality on both.

The Zenbook S 14" is a GORGEOUS laptop that's incredibly thin (at it's thicket point, just over the size of the USB-A port on the side of the chassis) and lightweight at just over 2.5 pounds. What makes this laptop so striking (outside of the thin profile) is the industrial aesthetic provided by the ceramic and aluminum-fused finish (called Ceraluminum) which also helps to reduce fingerprints and ruggedize the finish. The OLED display is equally stunning - not only is it almost edge-to-edge, it's also got a 120Hz refresh rate which makes it very smooth and responsive and extends the usage of the laptop to content creation when you consider the display is low blue light, Pantone validated and 100% DCI-P3 color space. The only gripe I had with the display was that I wished it were brighter. 400 nits does not fare well outdoors or in overly-lit environments. After getting the laptop to the desktop, one of the nice things that jumps out at you immediately (beyond the stunning display) is that trackpad. It features something called Smart Gestures which allows you to perform quick actions on the outer edges (sides and top) of the trackpad. Most laptops only come about half-bright on default, so instead of having to jump into Control Panel to change this, you can easily swipe up on the outer right side of the trackpad. Volume can be adjusted up or down as well by performing a similar swipe gesture on the left side of the trackpad. While media is playing, you can swipe left or right to control playback (rewind, fast forward). Port-wise, there's an HDMI, headphone jack, USB-A and (2) Thunderbolt 4 (or USB-C ports). The Harman Kardon speakers sounded great. For music they were balanced with no noticeable distortion. For movies, dialogue was clear. These were definitely an upgrade over your average laptops speakers as was the included WiFi 7 (although my WiFi 7 router hadn't arrived in time for this review so I wasn't able to fully test that aspect). For video playback, I was easily able to get over 14 hours of battery as tested with Netflix/Hulu thru browser playback. While on the battery subject, performing everyday browsing and productivity (e.g. Documents, Spreadsheets and Presentation) creating and editing, I was easily able to get a over 8 hours of battery. In fact, I could go several days on a single charge, which would make this great for an on-the-go student or professional (a realtor or field sales profession comes to mind). The embedded webcam is very functional, especially when combined with Windows Studio Effects which provides some very useful video collaboration tools like Background Blur, Eye Contact (which makes it look like you're still looking center at the camera even if you're looking down at presenter notes during a presentation), Automatic Framing (keeps you centered) and Portrait Light (to add lighting in poorer lighting conditions). The webcam also supports Windows Hello for facial recognition login. This did make me realize, that there is, however, no fingerprint option on this laptop. There are also Mic mute and camera shutter close function keys on the keyboard with light indicators so you can quickly mute or "turn your camera off" and know that either or both actions have successfully been performed. While this laptop IS touch screen, there's no ASUS Pen included. I was mixed on this because while it would've been a cool addition, the screen does not lay completely flat - it's got a fixed angle tilt, so I don't feel like I would've used the stylus pen even if it were included. If that's something that interests you this model IS compatible with the ASUS Pen. What I'd improve or change: I think 16GB (especially with an integrated GPU where this is going to be shared) is on the lower side. I think 32GB should've been standard here, especially since the RAM cannot be upgraded (interestingly enough the storage can, however). For higher-end productivity sales (e.g. analytics or dashboards) and content creation (e.g. pretty much most of the Adobe apps) you would be better off investing in extra RAM. In summary, this is a BEAUTIFUL, light and functional everyday laptop. I would easily recommend this for a student or mobile professional due to the light weight, great multi-day battery life and focus on virtual collaboration tools, aided by both hardware (keyboard webcam/mic toggle) and software (Windows Studio Effects) features. I do wish it came with 32GB RAM, especially since it's non-upgradeable (that could ultimately help you squeeze one extra year or two out of this in the long-term even if you didn't immediately benefit from the extra RAM in the short-term). That along with the already impressive display would also allow this to cater more to the creative crowd.

Excellent device. Well done build. Easy M.2 upgrade.

Its good to use in everyday life and smooth operations while using softwares

This laptop is an amazing transition from Apple to Windows. I love the graphic and the speed of the laptop. Most importantly, I love the storage capacity for the price that I paid.

The battery seems good but unfortunately the charger doesn't seem to work even after installing all updates from MyASUS

The Asus Zenbook S 14 is a well made and lightweight 14 inch laptop with a beautiful 3K OLED touch screen, Intel Arc graphics, and the latest Intel Core Ultra 7 Generation 2 processor. It has an NPU and qualifies as a Copilot + PC. In actual operation, it performed well in general computing tasks such as WEB browsing, 3D print modeling and slicing, and watching youtube videos. Although the processor is apparently not as fast as the previous generation, the combination with the ARC graphics made it very capable even in gaming. The following are the features that I liked most about the laptop: Build quality and weight - The laptop weighs 2.65 pounds and has an excellent build quality. Screen - The 3K, 120Hz, 500 NITS, OLED screen is bright and excellent for watching videos. Battery life - The battery lasts well over a day for general computing activities. Sound - Sound was extremely clear and loud whether listening to music or watching youtube videos. Probably the best that I have heard from a 14 inch laptop. Backlit Keyboard - The keyboard was very good with excellent backlighting. Graphics performance - The ARC graphics performed very well for a small laptop. Copilot + (NPU unit) - The addition of an NPU unit and Copilot + is a nice addition that should become more useful with time. I highly recommend the Asus Zenbook S14 to anyone looking for a quality portable laptop with excellent battery life and very good graphics performance.

I bought a Zenbook in 2016, and were it not for the combination of Windows 10 support ending soon and the uncertainty around tariffs, I would not have invested in a new laptop. The Zenbook S14 received rave reviews for a number of reasons, namely its battery and display. And since 95% of my use is for streaming, it seemed like a no-brainer when it went on sale. But there have been constant problems with the display - it repeatedly goes to sleep in the middle of episodes, it opens with a black background when logging in, and yesterday it wouldn't turn on at all, followed by flickering and flashing until I was able to restart it. At that point I installed the recommended updates from MyAsus, and now it also won't connect to the external monitor without fuzziness and red streaks. And Asus customer service won't connect to assist. It has been a disaster of a purchase.

The item was delivered on time as ordered and was in perfect condition. I appreciate the updates right from the time I ordered to when the item was delivered.

This is a replacement laptop and working just fine for me. Sales Tech, was very helpful.

Gentleman on the Store was very helpful and professional

Love this laptop! Spent a lot of time researching the choices, Tyler at Best Buy nailed it for me!

An excellent laptop. I returned it though - box unopened - for an Asus Zenbook 16" screen.