Customer Ratings & Reviews
- Model:
- UX5406SA-S14.U71TB
- |
- SKU:
- 6595522
Customer reviews
Rating 4.6 out of 5 stars with 280 reviews
(280 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 14's excellent build quality, impressive battery life, and lightweight, portable design. The fast processor and great OLED display also receive positive feedback. Some customers have expressed concerns regarding the RAM and occasional heating during charging. Overall, the laptop is well-received for its premium features and performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Really good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We made a good choice by taking this home, thank you very much
I would recommend this to a friendRated 4 out of 5 stars
Asus zenbook
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is really good I am using it since 2 months
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is working fantastic. So practical and easy to use
I would recommend this to a friendRated 4 out of 5 stars
Good product but nocover provided
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but nocover provided for the laptop so
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop, by far the best windows laptop I've ever owned
I would recommend this to a friendRated 5 out of 5 stars
Asus-Zenbook S14
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRODUCT. Just received the product to really give the best review. Need a few weeks to really know how good it works
I would recommend this to a friend- Pros mentioned:Build quality
Rated 3 out of 5 stars
Good build poor connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is well built but has a problem connecting to wifi.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dennis H,
We sincerely apologize for the wireless connectivity issues you're experiencing with the Zenbook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014294-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues -  https://www.asus.com/support/faq/1015073/
Rated 5 out of 5 stars
TBD!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in it’s box, but will be attending to it shortly!
I would recommend this to a friendRated 5 out of 5 stars
You get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am yet to explore all the features of this laptop. So far, it seems to be doing as advertised.
I would recommend this to a friendRated 5 out of 5 stars
Y
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for a good product I recommend everyone to buy it
I would recommend this to a friendRated 5 out of 5 stars
The Best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop. Love it. This is my second ASUS computer. Will never buy another brand
I would recommend this to a friendRated 5 out of 5 stars
Asus laptop computer three
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, service, and staff assistance. Thanks
I would recommend this to a friendRated 4 out of 5 stars
# one costum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shop alot at BB all my appliances and tv I got it from there
I would recommend this to a friendRated 3 out of 5 stars
the prof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm wondering if the blue vertical line on the screen was related to the sale of this unit. A few problems from the very beginning. The line, a constant blue screen of death when opening various apps, and the speakers working sometimes. All fixed now by Best Buy but still has me wondering about the next months.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bern K,
We sincerely apologize for the issues you've experienced with the ASUS Zenbook S 14 Laptop and for the inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. To further investigate the problems described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411014294-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Pure garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son in April because he was going to college in the fall. The laptop was working fine for a couple of months until the microphone abruptly stopped working. The issue was unresolvable, and attempts to update the BIOS software led to the computer crashing and not restarting. The computer doesn't turn on anymore and has to be sent to Kentucky for them to diagnose the issue, which will take 2-4 weeks, time that my son does not have as he is going back to college.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get to use the laptop hehe but the picture is really nice
I would recommend this to a friend- Pros mentioned:Battery life, Build quality, Portability
Rated 5 out of 5 stars
Powerful, Stylish, and Portable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design: The first thing you will notice when unboxing the Zenbook S14 is how light and thin it is. At first glance I thought it was a 13" laptop, but its a true 14" with all the fat trimmed. A true Ultrabook. Just like all the previous Zenbooks the build quality is solid. The lid is made out of what they call ceraluminum which is a ceramic and aluminum mixture. The rest is aluminum. It looks nice is feels very premium. The color is called Zumaia Grey which is just a darker grey color. It doesn't seem to show finger prints as much as other grey laptops I've used. It has a sleek design that is both stylish and professional looking. Specs: Lets get the basic specs out of the way. Windows 11 Home 14" 3k 16:10 OLED display Intel Core Ultra 7 Series 2 Processor 16gb of DDR5 RAM Intel Arc GPU 1tb PCIe4 SSD drive WIFI 7 support Display: This specific model has a 14-inch 3k 120Hz 16:10 OLED display. Asus calls it a Lumina OLED display and it looks stunning. The display is sharp and clear, with great contrast, vibrant colors, and deep blacks. Its glossy and supports touch. It also gets bright enough to the point I don't need to set to to max brightness when using. Keyboard: The keyboard is the same that they have been using on Zenbooks for a while now. So if you are use to those you will feel right at home. Its responsive and extremely easy to type on. Its backlit. One thing to note is that the light color they are using is different depending on which color laptop you get. On the white model its white and on the grey model is more of a purpleish color. It also has 3 levels of brightness and they are all very bright. Touch Pad: A large touch pad is a must for me and this thing delivers that as well. Basically as big as they could make it. The edges of the touchpad have gesture controls for things like screen brightness, volume, and so on which is pretty cool. It works but I find that they are small dead spots on the edges when using the touchpad normally. Webcam: It has a full HD camera built in that supports Windows Hello so you can login with facial recognition which so far has been working really well. I prefer this over password or finger print biometrics any day. Sound: Speakers actually sound pretty descent for how thin this thing is. You can tweak the EQ setting in the Asus app if you want but I would say they sound fine out of the box. The speakers slots are on the side and looks like they fire downward. Performance: These Series 2 Intel Core Ultra 7 processors are interesting. They are kind of an all in one chip. The ram is in the cpu die which saves space and lowers latency. Also there is no hyper-threading with these so you get 8 cores instead of 16 like the previous generation but in return you get really good single core performance and better battery life. It has a CPU, a GPU, and a NPU for AI. Performance-wise I have no complains. The 16GB of RAM can handle multitasking with ease. Everything loads and responds quickly as you would expect. I noticed no lag at all. It wakes instantly after opening the lid and is ready to go. I have never had a laptop wake up this quickly. Doing general every day stuff like watching videos and surfing the web this laptop was completely silent. I haven't noticed any heat issues like I did with some of the previous i7 processors. The only time I heard the fans spin up is when I was initially setting it up and installing all the updates (which there was a lot of). Outside of that its been completely silent. Battery: Like previous generations of Zenbooks it charges with a 65 watt usb-c charger. It doesn't have a giant power brick like some so its more like a phone charger which is nice. The battery is 72Wh which takes up most of the chassis. It says it has all day battery life. I kind of balked at that when I read it but wow this thing delivers. Once topped off, I feel completely comfortable taking this thing with me on the go and not bringing my charger with me. Summary: Overall this Asus Zenbook S14 is a fantastic all-around laptop with great battery life. This thing was built with the purpose to be powerful, stylish, and portable. If you want a ultra portable Windows laptop with great battery life this is it.
I would recommend this to a friend Rated 2 out of 5 stars
Good pc, poor best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem is Best Buy - The ASUS Zen S14 PC is great performer and matches open box "good" condition. The issue is I purchased and paid for an "excellent" condition PC, but I got a "good" condition PC as indicated in two places on the box and package. I opened it quick, took the PC on the road and notice a bit more scratches than expected and came home and noticed the small text "good" condition on the box. Called Best Buy twice to ask if they could charge me the good condition price since over 14 days... they won't. Slimy way to keep about $40.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear EricPC,
Thank you for your feedback.
We do understand your dissatisfaction with the quality of your recent customer service experience with your seller and the inconvenience this may have caused. Normally, we recommend to contact your seller for a resolution if you received a laptop different from what you paid for. If you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for school. I wish it had better gaming capabilities
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ramzi B,
Thank you for your feedback regarding the ASUS UX5406SA. We're pleased to know it supports your academic needs effectively. We acknowledge your concern about its gaming capabilities. Your comments are valuable and will be forwarded to our product development team for future consideration.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411014294-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Processor speed, Weight
Rated 4 out of 5 stars
Sleek,Powerful & Portable w/ stunning OLED display
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS Zenbook S 14 is an ultra-thin, lightweight laptop that combines impressive performance with outstanding display quality. Its slim profile offers a sturdy feel while remaining lightweight for effortless portability. At just 2.65 lbs, it’s ideal for those frequently on the go. Design and Build Quality: At just 0.47 inches thick and weighing only 2.65 lbs, this laptop is exceptionally portable. The laptop feels rigid and solid. The sleek gray stone-like finish on the lid, complemented by an oversized silver ASUS logo, is eye-catching, though it does attract fingerprints. Nonetheless, the overall aesthetic is minimalist and professional. Display: The standout feature of the Zenbook S 14 is its 14-inch 3K OLED touchscreen. With a 2880x1800 resolution and a 16:10 aspect ratio, it offers vibrant colors, sharp text, and fantastic contrast, making it a joy to work on. The 500-nit peak brightness ensures that the screen remains clear and legible, even in bright environments. The 120Hz refresh rate contributes to smooth scrolling and responsiveness, and the variable refresh rate ensures optimal power efficiency. As someone who works with video and picture editing, I appreciate how the colors are accurate. While the screen isn’t the brightest I’ve seen, it’s more than adequate for most situations, and ASUS has included features like pixel refresh to minimize the risk of burn-in. Performance: This laptop brings a noticeable boost in processing power. It makes multitasking smooth and speeds up tasks like local AI processing. I’ve found that the laptop handles demanding workloads like video editing or light gaming without any significant slowdowns. Battery Life & Port Selection Battery life is impressive, averaging around 8-9 hours for regular usage. Plus, the battery charges quickly, reaching 60% in less than an hour through Thunderbolt 4, though it would have been ideal if the charger was more travel-friendly. While ASUS’s included charger doesn’t have detachable AC prongs or a folding design, it’s compatible with any USB-C charger, offering flexibility. Port-wise, the Zenbook S 14 has a respectable selection: two Thunderbolt 4 ports, one USB-A 10Gbps, HDMI 2.1, and a 3.5mm headphone jack. Keyboard & Trackpad typing on the backlit keyboard is comfortable, with decent key travel that some may find slightly shallow but effective. Large trackpad supports Windows gestures, and their custom gestures for brightness and volume control are thoughtful, though I found myself accidentally adjusting brightness and eventually turned that off. Audio & Webcam Quality: The four Harman Kardon-tuned speakers are surprisingly clear for such a thin laptop, delivering good sound without distortion, although bass could be stronger. The microphone quality is excellent for video calls, and the webcam performs well in decent lighting conditions, though graininess is noticeable in low light. The camera’s eye-tracking and background blur features are a nice addition for video calls. Pros: Stunning 3K OLED touchscreen with vibrant colors and high refresh rate Lightweight and ultra-thin design Solid build quality Excellent battery life and fast-charging capabilities Comfortable keyboard and responsive trackpad Good audio performance for its size Overall, this laptop is a stylish, powerful, and durable laptop that excels in daily tasks with the added novelty of Copilot+ AI features. While it might not be the most powerful laptop for intensive gaming or professional-grade media editing, for most users, it offers the perfect balance of performance and portability.
I would recommend this to a friend



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