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Customer Ratings & Reviews

Your price for this item is $1,449.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 473 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 473 reviews
  • Rated 5 out of 5 stars

    Very Great Laptop For All Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook S 16 stands out as a premium Windows laptop that combines a high-quality OLED display, robust performance, and a sleek design. While it excels in many areas, potential buyers should be aware of its thermal characteristics and the current state of its AI features. Overall, it offers a compelling package for those seeking a powerful and stylish laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine with one flaw. Premium construction, keyboard, battery life and a very nice light weight. The big screen is gorgeous too, except it is glossy and reflects so much light that it's kind of distracting. It would be perfect otherwise, so if a glossy screen doesn't bother, this is the laptop to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Super light weight. I love the look of it, battery life if excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest response and display!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled about this purchase. This is a superb laptop, with a fast response and outstanding graphics. I can perform multiple tasks without any trouble. While I hesitated on buying an ASUS product (this is the first one I’ve ever had), the advice I got at Best Buy was indeed the best: this is an excellent buy. I would totally recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for creativity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is seriously awesome, and I'm so glad I got it. It handles everything my wife throws at it with her drawing tablet. Plus, all the art programs and other creative software run flawlessly, which is a huge relief. No lag or glitches, just pure smooth performance! I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value great start up lots memory screen is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, long battery life, and overall speed is excellent. I use this laptop for my mobile business and it is very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performance with Minor Screen Glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for almost a month now. Overall, it’s a pretty good laptop with decent speed and smooth performance, everything runs smoothly. Occasionally, the screen goes black for a few seconds, but aside from that, it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all-in-one computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is an excellent machine in every functional aspect, from programming to image projection; it's divine. I'm super happy with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse for my small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, lightweight and is perfect for using multiple programs at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, so light, great size - 16" screen and easy to carry with you. Personal use, so enough space to save pictures or anyting you need ...bring on vacation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorta Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased laptop for work looking for an alternative to the Macbook Air 15. Pros: Lightweight OLED display is sharp and bright Performance - in regular Office type tasks and Web - felt snappy Design - I thought it looked clean and professional Ports - good selection of ports Ease of setup - been trying out Snapdragon laptops and had trouble getting printers and scanners to work it was nice to just have everything that needed to be installed just install without issues Cons/Issues: My unit had intermittent screen flickers Runs hot you don't notice the fans to much but it's hot like a gaming laptop hot just doing normal stuff Came without "Old" MS Outlook and subsequently the Mail setting in Control Panel which made it impossible to setup Exchange settings for Outlook Mail. New Outlook doesn't support Exchange Mail and I couldn't find a way to download Old Outlook and Old Control Panel. Ultimately returned for this reason It's a nice laptop that ticks off a lot of boxes. The screen flicker issue might be just with the specific unit. The heat is worrisome but I guess it's expected for something this thin. Ultimately the inablity to setup my Exchange email along with the flickering screen had me returning it, but this has me looking at some of the other laptops with this processor.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services.

      It is recommended to download and update the BIOS Version 309 for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid critical problem that system cannot be turned on.

      Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408003491-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      BIOS Update for Windows: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA Asus

  • Rated 1 out of 5 stars

    Disappointed - Freezes, Gets Hot and Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as the ASUS laptop arrived, I went to set it up and plugged it in. Instantly, it was loud and became hot. As I was setting it up, it kept freezing on me. I called ASUS tech support numerous times, only for them to tell me to give it a hard reset to put it back to the factory settings. I tried to do this numerous times over a few hours with no such luck. It would only FREEZE again! They gave me a case number. ASUS suggested I return the laptop or send it to them for repair. I called Best Buy, too. ASUS and Best Buy were very helpful. I will be returning this ASUS laptop and will purchase an HP instead! I will not exchange this for the same laptop only to have the same issues 1 year and a day later. No thank you! :(

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rosemarie,

      We sincerely apologize for the issues you've faced with the ASUS Zenbook S 16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. As we understand that you returned the laptop, we will forward your feedback to our Product Team for review, which is greatly appreciated.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408005206-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    The Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop, its speed and design are unique, majestic from every angle. I recommend it 100%. I'm more than happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever owned. It's light and thin, very fast, and has a fantastic OLED display. Also, the keyboard is terrific, and battery life is quite good. The speakers are better than I thought they would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enguneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% to my expectations, Excellent. Keen yo recommend to other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus does it again!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Asus got me through 10 years of school, work, DJing, and life. This was a huge upgrade with speed and SSD, I couldn’t be more pleased. Price point, options, and my Best Buy experience was top notch. Sam helped me, worked with me for an hour and never batted an eye at all my questions, and repeat questions. Asus vs Mac on price and user friendly is a no brainer for us Gen X folks that do not like change. Well done Asus, I’m a customer for life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop if you can get it on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the price. If you can get this on sale you won't get a better gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift to myself on Christmas. I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, nice touch screen. Has the capabilites i need. I dont buy s new computer just because, i buy one when the old one is just no longer meeting my needs. My research says this will meet my needs for many years.

    I would recommend this to a friend