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Customer Ratings & Reviews

Your price for this item is $1,449.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 473 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 473 reviews
  • Rated 3 out of 5 stars

    Zenbook Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really mid, don’t think it’d worth it at all unless it’s on sale, and I would recommend you trying to get protection on it since it’s breaking on me already

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GR2Z,
      We’re sorry to hear that you’re experiencing difficulties with your device being stuck on the ASUS logo screen. we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-Stuck on ASUS/ROG Logo Screen During Boot  https://www.asus.com/support/faq/1042613/ Asus

  • Rated 5 out of 5 stars

    asus computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and meets all of my needs for home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, fast, responsive laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this laptop.i bought it for business use, however it has what is needed for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent me encantó es perfecta la recomiendo al 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for what we wanted . Has all the memory and operating functions we need. And Asus is a great brand. And it was on sale! Thankful to have purchased it when we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. Great brand great speed. My daughter loves it. I bought it for her for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This location was so helpful. I had water damage in my laptop during finals week and needed to get at my notes. The assistant helped with that and helped me pick out a new laptop that met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfull product, how i suspect , i recomend but in the Store , the employer explain me all i want to know about this computer ! Great atención !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus zenbook 3k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome product, excellent performance, the degada display feels amazing, as well as the exterior appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. It has everything we need and more. Lots of new features, and great display and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Condition and High performance. Only disadvantage is not 360 except that all are good and new AI processor. Good graphic card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent computer, fast service, versatility connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The chip and the graphics card are great. Can basically do anything on this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    functonal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functional laptop for home use; Geek squad set it up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little bit disappointing that the laptop wasn't convertible, but while I had it it was a good option. I ended up returning it because my model had issues with Bluetooth headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect laptop you can get in this configuration and price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great step, but could be better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great like all the other reviews describe, but there is one bug. Sometimes after turning on, the keyboard lights up and turns on and off, but the device is not awake. I often have to hold down the power button for minutes before I finally get it to turn on. The thermals are definitely the limit for this system, so I can’t imagine the more powerful version would be much more beneficial if you’re doing CPU intensive work, but I have not tried it out. Many of my current work is pushing the CPU and RAM to 100%, so if that’s you, consider a better cooled system Also, this works with my NVIDIA egpu no problem.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andre,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. Based on the boot and CPU issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408003491-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1008276/ Asus

  • Rated 5 out of 5 stars

    Great PC for Ai

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and great for all AI but heats up a bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop. it is very fast on all activities, the display is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mobile powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep powerhouse. Crips screen. Fast boot times and sleek body.

    I would recommend this to a friend