Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 10512918
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Screen quality
Daniel D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful purchase. It has everything we need and more. Lots of new features, and great display and color
I would recommend this to a friend A SOLID BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop offers great value for the price—it's both stylish and sturdy. You really can't go wrong with this purchase. My only wish is for a firmer feel to the keyboard.
I would recommend this to a friend- Pros mentioned:Overall performance
Execellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Execellent me encantó es perfecta la recomiendo al 100%
I would recommend this to a friend - Pros mentioned:Processor speed
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Condition and High performance. Only disadvantage is not 360 except that all are good and new AI processor. Good graphic card.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Defective ASUS laptop(s)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like ASUS laptops, but I had a bad experience, actually several, with this one. The first one I bought constantly overheated. GeekSquad tried to repair it but to no avail, so they replaced it. The replacement had a bad motherboard, so that got replaced as well, but with a different brand. The odds of getting 2 bad ones should be fairly low, so maybe there is some issue with this particular model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nancy,
Thank you for sharing your experience with the ASUS UM5606WA Laptop. We sincerely apologize for the repeated issues you encountered with overheating and hardware failures. We understand how frustrating it must have been to go through multiple replacements, and we regret that this affected your experience with our product.
Your feedback is very important and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408005206-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Best in class!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect laptop you can get in this configuration and price.
I would recommend this to a friend Excellent ultra thin laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Runs very smoothly and it's very light and easy to travel with
I would recommend this to a friend- Pros mentioned:Processor speed
Excellent purchse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent computer, fast service, versatility connections
I would recommend this to a friend - Pros mentioned:Screen quality
Asus s16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i have 3k display amazing amd sooʻoooooooooooo goooooooooooooooooddddð
I would recommend this to a friend Asus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for what we wanted . Has all the memory and operating functions we need. And Asus is a great brand. And it was on sale! Thankful to have purchased it when we did.
I would recommend this to a friendThankful student
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This location was so helpful. I had water damage in my laptop during finals week and needed to get at my notes. The assistant helped with that and helped me pick out a new laptop that met my needs.
I would recommend this to a friendASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product sometimes it freezes but overall I recommand
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear HollandF,
We regret to learn that you are experiencing freezing issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) https://www.asus.com/support/faq/1038855/
Okay option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little bit disappointing that the laptop wasn't convertible, but while I had it it was a good option. I ended up returning it because my model had issues with Bluetooth headphones.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Great PC for Ai
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and great for all AI but heats up a bit!
I would recommend this to a friend - Pros mentioned:Screen quality
A mobile powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep powerhouse. Crips screen. Fast boot times and sleek body.
I would recommend this to a friend Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hand owned this laptop for about one month as of the time of this review. I really love the laptop. As others have stated it can get hot, but I haven’t yet seen any performance hot because of it. The speakers get to be a decent volume and have good sound quality, not tinny sounding like on some laptops. All in all I love this laptop and in happy I purchased it.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Warm but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck laptop, can gets little warm
I would recommend this to a friend - Pros mentioned:Overall performance
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time, well packed, good price for the product
I would recommend this to a friend Decent but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent but the sound quality is sub par when compared to other six speaker laptops. The touchpad on mine doesn’t work all of the time which is probably a good thing because of accidental setting changes while typing. I haven’t noticed it getting too hot but I haven’t tried heavy workloads either, stays cool with normal use. Fingerprints are a nightmare to clean off of the top cover.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PCDJ64,
We appreciate your feedback regarding the notebook and apologize for the issues you've experienced. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. To troubleshoot the touchpad issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042539/
- Pros mentioned:Overall performance
ASUS laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and exactly what I was looking for. Very impressed.
I would recommend this to a friend