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Customer Ratings & Reviews

Your price for this item is $1,449.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 415 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 415 reviews
  • Rated 5 out of 5 stars

    Great Laptop for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very slim, portable, and very nove OLED display. Handles the programs I use frequently with ease, which includes Matlab, Solidworks, programmimg compilers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all-rounder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! All the right features and specs to make this an excellent daily user for business and productivity. Having had a Carbon X1 as my previous daily, the 16" screen is much more useful than the 14" on the X1. In my research this was the best all around unit, without going with a dedicated gaming laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop, awful service from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: I was shipped an "Excellent" open box unit that was essentially a filthy brick. Zero stars for Best Buy for shamelessly shipping me a dirty laptop in an unusable state and passing it off as "Excellent" (defined as working and looking like new), while charging me a premium price over "Good" and "Fair" condition. Hey, BB, this is known as fraud. The three stars are for ASUS, who thankfully included in their BIOS a cloud recovery... albeit a monstrous 14GB download (?!). Why did it come to that? Because WiFi wouldn't work at all during Windows setup... a dead end. After hours making the laptop usable (including a while of scrubbing the dirty smudges throughout the top), I'm mostly pleased with it... So far my main gripe is that the dimmest keyboard backlight level is still too bright for night use. I had to angle the reflective display away from me to keep it from mirroring the backlit keys. Some other cons include the so-so port selection, the lack of a privacy shutter for the webcam, and the lack of a fingerprint reader, which ASUS seams to refuse to include in their laptops. Things I like include the OLED display, materials, aesthetics, light weight, speed, storage & RAM capacity, large trackpad, large keyboard w/o numpad, sound system, overall value, and ASUS' tasteful & useful software/firmware aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very beautiful and vibrant display and it never gets slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop it has so much innovations and AI incorporated, good design and very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best premium basic latop for 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops out in this size and specs. Doesn't get hot and is very efficient. Great screen and really good build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus does it again!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Asus got me through 10 years of school, work, DJing, and life. This was a huge upgrade with speed and SSD, I couldn’t be more pleased. Price point, options, and my Best Buy experience was top notch. Sam helped me, worked with me for an hour and never batted an eye at all my questions, and repeat questions. Asus vs Mac on price and user friendly is a no brainer for us Gen X folks that do not like change. Well done Asus, I’m a customer for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all-in-one computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is an excellent machine in every functional aspect, from programming to image projection; it's divine. I'm super happy with this machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful Laptop /Gets Too Hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful laptop. The design and display are impressive. However, it gets so hot on the underside and keyboard that I am not sure I am going to keep it. It is amazingly thin but it may be the thinness that that is causing the heat issue.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gk51,

      We greatly appreciate your feedback on the notebook, and we apologize for the overheating issue. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced is not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services.

      It is recommended to download and update the BIOS 309 and firmware for system performance optimization. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/
      BIOS: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA Asus

  • Rated 2 out of 5 stars

    Too thin and too hot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a case of a laptop that is based all on design with no thought of function (mainly heat dissipation). The build quality/4K touch screen/cpu speed/battery life are all very good, but because of how thin this laptop is, the heat build up is extreme. The keyboard and underneath get very hot/fans are constantly running. So typing on this laptop is not very comfortable. Also would be concerned for longevity based on the heat build up over time, depending on how heavily it is used.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Eoghan27,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, it is recommended to download and update the BIOS to version 309 for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid a critical problem that may cause the system to not be able to turn on.

      BIOS Update for Windows: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA


      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407040629-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    great laptop for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop gets super hot while charging. Other than that its a great laptop for daily use with a stunning display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, so light, great size - 16" screen and easy to carry with you. Personal use, so enough space to save pictures or anyting you need ...bring on vacation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best laptops on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase I have no regrets. very good laptop fast the screen is beautiful I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It works great, it's ultra-light, and its battery is amazing. Its charger is ultra-fast, and overall, I'm very happy I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for school, programming, virtual machines, and much more. The screen is OLED screen is great. Speakers are not too bad as well. Sometimes it gets hotter than I would like, but it is a very thin laptop so still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming/School Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, speed and battery lasts long enough for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Performance & Sleek Design!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the ASUS Zenbook for a little while now, and I’m extremely impressed. It’s lightweight, powerful, and perfect for both work and everyday use. The display is crisp and vibrant, the keyboard feels smooth and comfortable, and the battery life easily gets me through the day. It also runs apps and multitasking without any lag. Overall, an excellent laptop with premium build quality—definitely worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and fast operating system. It has excellent display and graphics. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Great Laptop For All Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook S 16 stands out as a premium Windows laptop that combines a high-quality OLED display, robust performance, and a sleek design. While it excels in many areas, potential buyers should be aware of its thermal characteristics and the current state of its AI features. Overall, it offers a compelling package for those seeking a powerful and stylish laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was shipped fast during the holiday season. Bought this for someone else. They like the design, the color of the exterior, and overall built quality of the laptop

    I would recommend this to a friend