Customer Ratings & Reviews

While the aesthetics with the design and feel of this laptop are top-tier, there are better laptops more worthy of purchase on the market. While the technical specifications of this unit are mostly solid, it goes underutilized and remains unstable. Constant thermal throttling and BSODs (Blue Screens of Death) make this laptop unusable. No amount of thermal pad/paste reapplications or any bios updates will remedy or solve the problems occurred. Good luck with ASUS customer service if you end up attempting to contact them- they’re just as unreliable.

Great computer. Super light weight. I love the look of it, battery life if excellent.

This thing is seriously awesome, and I'm so glad I got it. It handles everything my wife throws at it with her drawing tablet. Plus, all the art programs and other creative software run flawlessly, which is a huge relief. No lag or glitches, just pure smooth performance! I highly recommend it.

I am thrilled about this purchase. This is a superb laptop, with a fast response and outstanding graphics. I can perform multiple tasks without any trouble. While I hesitated on buying an ASUS product (this is the first one I’ve ever had), the advice I got at Best Buy was indeed the best: this is an excellent buy. I would totally recommend this laptop!

The ASUS Zenbook S 16 is an impressive ultrabook that combines elegance and performance with its thin, lightweight design and gorgeous 16” 3K OLED touch display, which delivers stunning colors and sharp details. It’s a perfect companion for professionals on the go, offering excellent battery life that keeps you productive throughout the day. The laptop is sleek yet powerful, equipped with the AMD Ryzen AI 9 chip, 24GB of memory, and a 1TB SSD for seamless multitasking. However, the new AI Ryzen architecture can occasionally cause minor hiccups when running certain programs, which may require software updates to fully optimize. Overall, it’s a stellar choice for those seeking a stylish and capable laptop with cutting-edge features.

The good: amazing speakers - best I have ever had in a laptop. Really nice screen - top notch. Nice and thin and light The bad: My laptop had an annoying creaking noise coming from the left hinge area everytime opened and closed. Exchanged it - and the same thing. Also the store model did the exact same thing. While you can usually nab this at 1199 - a creaking noise from the chasis is unnaceptable. I so wanted to love this laptop - returned - and fortunately Best Buy stepped up and allowed me to return even though I was outside of the return policy

Beautiful screen, battery last much longer than average windows laptop. Im impressed with this new AMD CHIP. Great experience so far. Only down side is track pad if it is glass it would make this 10/10

I’ve been using it for almost a month now. Overall, it’s a pretty good laptop with decent speed and smooth performance, everything runs smoothly. Occasionally, the screen goes black for a few seconds, but aside from that, it works well

Very fast, lightweight and is perfect for using multiple programs at once.

Very light weight, long battery life, and overall speed is excellent. I use this laptop for my mobile business and it is very reliable.

As soon as the ASUS laptop arrived, I went to set it up and plugged it in. Instantly, it was loud and became hot. As I was setting it up, it kept freezing on me. I called ASUS tech support numerous times, only for them to tell me to give it a hard reset to put it back to the factory settings. I tried to do this numerous times over a few hours with no such luck. It would only FREEZE again! They gave me a case number. ASUS suggested I return the laptop or send it to them for repair. I called Best Buy, too. ASUS and Best Buy were very helpful. I will be returning this ASUS laptop and will purchase an HP instead! I will not exchange this for the same laptop only to have the same issues 1 year and a day later. No thank you! :(

Bought this system to replace my wife's system. She loves the size and weight and it has been working well. Great system so far!

The display is vivid vibrant. Excellent 3k performance Display adaption by face is ultimate

The best laptop, its speed and design are unique, majestic from every angle. I recommend it 100%. I'm more than happy.

Very good laptop for every day use and casual stream

I am still figuring out kinks with the system, slow boot times and stuck on please wait. Besides this, everything is fantastic and the screen is gorgeous. Form factor makes it portable even at 16 inches.

This is an excellent machine with one flaw. Premium construction, keyboard, battery life and a very nice light weight. The big screen is gorgeous too, except it is glossy and reflects so much light that it's kind of distracting. It would be perfect otherwise, so if a glossy screen doesn't bother, this is the laptop to get.

I purchased this laptop primarily for architectural work using AutoCAD and 3D programs, and I’m 100% satisfied. Rendering is fast, and even heavy programs run smoothly. The basic pre-installed programs are well-organized and easy to use. The laptop also boots up very quickly. Highly recommended for design professionals!

This computer is the perfect blend between aesthetics and capabilities. Great gaming and screen while being lowkey enough to get multiple uses out of it. 10/10!!!

It's a great replacement for my former ASUS laptop even though it doesn't have a keypad. Still trying to determine how to reconfigure some things so I guess I need to get some Geek Squad assist!