Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12140317
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great replacement for my former ASUS laptop even though it doesn't have a keypad. Still trying to determine how to reconfigure some things so I guess I need to get some Geek Squad assist!
I would recommend this to a friendWill be getting by another one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Can be used as an everyday laptop or a gaming computer. We use it for both and it gets the job done! Definitely recommend getting one if you dont want to break the bank but want a good quality laptop.
I would recommend this to a friendbest laptops in 2025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is so amazing it gives too good experience for coding and managing many tasks it also has many vibrant features and the design of the laptop is super and i made the best choice by purchasing the laptop
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first laptop, and I love it; it gets all of my school needs completed.
I would recommend this to a friendThe screen and keyboard are very well designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the processor speed and the screen size. I also like the size of the laptop. It’s very thin and very convenient to take everywhere. I bought it for my daughter’s school work.
I would recommend this to a friendJust right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's great. I love that it is small yet the keyboard is large. Just right
I would recommend this to a friendReally good for modeling and design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for class as a mechanical engineering major and it is perfect for design and modeling and the ocasional gaming session
I would recommend this to a friendGreat but thermals a BIG problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this laptop since it ticks all my boxes, but it just gets too hot, as other reviews have mentioned. When browsing and watching YouTube, it gets warmer than I'd like. But when it's plugged in, it gets shockingly hot, even after the latest BIOS update that was supposed to fix this. The battery life isn't great either; I get about 6 hours in these conditions. Everything else is excellent, with top-notch fit and finish, but I'll be returning it due to the heat issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kirk J,
We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. It is our understanding that you will be returning the notebook, and we hope that you will be able to obtain a replacement that is of equal quality.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us an email at customerloyalty@asus.com and include the case number "N2408003491-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Light weight great for work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works well for office work. Great screen clarity; easy on eyes. Light weight to carry in backpack. Heat disappates well.
I would recommend this to a friendThankful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my new laptop for about a month and I love it so much! So thankful for the staff that lead me to purchase!
I would recommend this to a friendnice and sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its awesome. the display is amazing and the overall outlook is sleek. its really a very nice laptop. I hope to use it for a long time.
I would recommend this to a friendGreat laptop for anything and everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop I use it for everything like schoolwork, making YouTube videos, animations, etc. overall one of the best
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, sleek, and light. Similar to mac model , i love it & its touch screen
I would recommend this to a friendUltra light 16 inch with a major design flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop looks amazing, very thin and light. However, i ran into a major issue. When I rest both hands on it in the typing position and used the touchpad with my thumbs, the touchpad cannot be clicked because my hand weight caused the chassis to deform, which resulted in the touchpad being clicked. All gestures were messed up and the trackpad became unusable at all. A haptic touchpad will get rid of this issue but unfortunately Asus decided not to put it on this model. Otherwise, I really like the design, the color, the screen and thr performance. Unfortunately, i had to return it because of this major design flaw :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TechAmateur,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407040629-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Defective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son as a gaming laptop, It did not hold up well at all. It was sent off twice due to malfunctioning fans and finally on the 3rd time, Best Buy let me do a return and I used it to purchase him a PC. Best Buy Total Protection was worth the purchase because this laptop was not worth the money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HannahC,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely apologize for the repeated fan malfunctions you encountered and the inconvenience of multiple service attempts. Your feedback is important to us, and we will ensure it is shared with our product and quality assurance teams for review. We are glad to hear that Best Buy was able to assist with a return and that you were able to purchase a PC instead. We hope the new system provides stable and reliable performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407040629-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Plenty fast for browsing and web design.
I would recommend this to a friendAmazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for sons college classes. He loves it. Crystal clear picture. Great battery life.
I would recommend this to a friendAwesome computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product accurately described. I love this computer it's used mostly for school for a Master's degree program so there are tons of tabs opened at once for research and it doesn't slow down. I would definitely recommend.
I would recommend this to a friendSleek Laptop, Trackpad needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek laptop for the price, good screen. Trackpas and battery needs work.
I would recommend this to a friendBest laptop outright.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outright one of the best laptops I've ever owned. Excellent design, excellent OLED display, light weight and premium quality. However firmware needs to be updated to support 2TB SSDs. Would randomly crash with a blue screen error code 0xc000021a on Samsung 990 pro 2TB when copying large files or downloading large files. Officially, it supports up to 2TB but in practice, 2TB SSD would crash. Until this is resolved through a BIOS update, 1TB that came with it is the limit. Best laptop outright.
I would recommend this to a friend