Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12140317
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Very good for school and work. Would recommend.
I would recommend this to a friend The bets computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it is for a student or a worker who does not need a dedicated graphics card to move heavy applications, this computer is perfect. I'm sorry I didn't stay with her.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop at a reasonable price. Highly recommended product.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Good decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Does what I need it to do and then some. Great screen and sound.
I would recommend this to a friend Asus -Zenbooks 16 16" 3K OLED Touch Screen Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It starts up and works along really fast. My Home Schooled Granddaughter loves the touchscreen. It took me a couple of days to personalize it for me, but was not a difficult process. I love it!
I would recommend this to a friend- Pros mentioned:Overall performance
Love this laptop and Best Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop and got a great deal on it at Best Buy!
I would recommend this to a friend - Pros mentioned:Processor speed
Asus Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer so far! It is fast an efficient and easy to navigate.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for sons college classes. He loves it. Crystal clear picture. Great battery life.
I would recommend this to a friend bought and love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best laptop for under $1000, super light, great and beautiful OLED screen, great CPU and GPU, and perfect ram capacity. Love the design by the way
I would recommend this to a friend- Pros mentioned:Battery life
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Upgraded from a Lenovo Yoga 9i, battery life here is way better and laptop is shockingly light. Performs well and doesn’t get too hot or loud. Only slightly annoying part is there can be some glare in the screen if using in a bright environment
I would recommend this to a friend - Pros mentioned:Overall performance
Excelent laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, we highly recommend it!. Very good value for money
I would recommend this to a friend - Pros mentioned:Screen quality
Amazing product!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an Excellent choice at a great price. The picture is exquisite. The resolution is beautiful. The refresh is quick and sharp. I’m able to navigate through the screens beautifully with great ease. I am very pleased with this product. There is more than enough memory as well.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Great but thermals a BIG problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this laptop since it ticks all my boxes, but it just gets too hot, as other reviews have mentioned. When browsing and watching YouTube, it gets warmer than I'd like. But when it's plugged in, it gets shockingly hot, even after the latest BIOS update that was supposed to fix this. The battery life isn't great either; I get about 6 hours in these conditions. Everything else is excellent, with top-notch fit and finish, but I'll be returning it due to the heat issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kirk J,
We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. It is our understanding that you will be returning the notebook, and we hope that you will be able to obtain a replacement that is of equal quality.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us an email at customerloyalty@asus.com and include the case number "N2408003491-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus does it again!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last Asus got me through 10 years of school, work, DJing, and life. This was a huge upgrade with speed and SSD, I couldn’t be more pleased. Price point, options, and my Best Buy experience was top notch. Sam helped me, worked with me for an hour and never batted an eye at all my questions, and repeat questions. Asus vs Mac on price and user friendly is a no brainer for us Gen X folks that do not like change. Well done Asus, I’m a customer for life!
I would recommend this to a friend- Pros mentioned:Overall performance, Portability
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, sleek, and light. Similar to mac model , i love it & its touch screen
I would recommend this to a friend - Pros mentioned:Screen quality
Ultra light 16 inch with a major design flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop looks amazing, very thin and light. However, i ran into a major issue. When I rest both hands on it in the typing position and used the touchpad with my thumbs, the touchpad cannot be clicked because my hand weight caused the chassis to deform, which resulted in the touchpad being clicked. All gestures were messed up and the trackpad became unusable at all. A haptic touchpad will get rid of this issue but unfortunately Asus decided not to put it on this model. Otherwise, I really like the design, the color, the screen and thr performance. Unfortunately, i had to return it because of this major design flaw :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TechAmateur,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407040629-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
New laptop replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value great start up lots memory screen is amazing
I would recommend this to a friend Best laptop outright.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outright one of the best laptops I've ever owned. Excellent design, excellent OLED display, light weight and premium quality. However firmware needs to be updated to support 2TB SSDs. Would randomly crash with a blue screen error code 0xc000021a on Samsung 990 pro 2TB when copying large files or downloading large files. Officially, it supports up to 2TB but in practice, 2TB SSD would crash. Until this is resolved through a BIOS update, 1TB that came with it is the limit. Best laptop outright.
I would recommend this to a friend- Pros mentioned:Overall performance
Enguneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% to my expectations, Excellent. Keen yo recommend to other users.
I would recommend this to a friend Excellent laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, everything is clear and the colours are nice. has everything i need and lots of ports. Runs fast and can handle having lots of stuff open
I would recommend this to a friend