Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12140317
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Best in class!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect laptop you can get in this configuration and price.
I would recommend this to a friendGreat PC for Ai
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and great for all AI but heats up a bit!
I would recommend this to a friendA mobile powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep powerhouse. Crips screen. Fast boot times and sleek body.
I would recommend this to a friendrecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good laptop. it is very fast on all activities, the display is amazing!
I would recommend this to a friendZenbook review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, I like the laptop but it has some weird software issues.
I would recommend this to a friendAsus s16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i have 3k display amazing amd sooʻoooooooooooo goooooooooooooooooddddð
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hand owned this laptop for about one month as of the time of this review. I really love the laptop. As others have stated it can get hot, but I haven’t yet seen any performance hot because of it. The speakers get to be a decent volume and have good sound quality, not tinny sounding like on some laptops. All in all I love this laptop and in happy I purchased it.
I would recommend this to a friendDecent but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent but the sound quality is sub par when compared to other six speaker laptops. The touchpad on mine doesn’t work all of the time which is probably a good thing because of accidental setting changes while typing. I haven’t noticed it getting too hot but I haven’t tried heavy workloads either, stays cool with normal use. Fingerprints are a nightmare to clean off of the top cover.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PCDJ64,
We appreciate your feedback regarding the notebook and apologize for the issues you've experienced. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. To troubleshoot the touchpad issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042539/
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time, well packed, good price for the product
I would recommend this to a friendAsus Zen laptop OLED.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice color- ease of use - backlit keyboard. OLED screen is cool.
I would recommend this to a friendThiThai
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's my girl's dream. Thanks Bestbuy to make it come true. You guys awesome!
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dose what it says. You get what you paid for value for money.
I would recommend this to a friendASUS laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and exactly what I was looking for. Very impressed.
I would recommend this to a friendGreat laptop with great battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money, best laptop that I’ve ever owned.
I would recommend this to a friendWarm but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck laptop, can gets little warm
I would recommend this to a friendMY Asus died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally very excited to get this so called latest & greatest Asus Zenbook in Sept 2024. Well shortly after the warranty finished, in Nov 2025 my laptop screen went black. I couldn't contact Asus until after Thanksgiving since my Asus died on Thanksgiving day. I am in my upper 70s in age (on fixed income) and not physically able to get around. I love being on my laptop daily and treat it with kid gloves. What happened to my Asus? I need my Asus!! I can't afford to pay for fixing the computer especially when we don't known what happened! I never had a computer which died on me so quickly...right after the warranty finished??? My previous computers always lasted more the 5 years. PLEASE HELP!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JudithS,
Thank you for sharing your experience with the ASUS UM5606WA Zenbook. We sincerely apologize for the inconvenience and frustration caused by the sudden screen failure. This is not the level of performance we aim to deliver.
To help resolve the issue, we recommend performing a Hard Reset, which may restore functionality:
Hard Reset
1. Disconnect all external devices, including the AC adapter and any USB devices.
2. Press and hold the power button for 60 seconds.
3. Reconnect the AC adapter.
4. Attempt to power on the device.
If the issue persists after completing these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can further investigate and assist with repair options.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408005206-0041" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and I love it , the only 2 cons are screen has grid pattern from oled, and the laptop doesn’t turn on sometimes when I click power button , I might have to plug it into a power source or keep pressing and waiting a few minutes. Everything else is perfect
I would recommend this to a friendMy ASUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for daily use and of course gaming. Love it
I would recommend this to a friendCouldn't be happier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and extremely easy to use. The facial recognition unlock and touch screen are absolutely great features.
I would recommend this to a friendZeenbook S16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great, nice building quality and feel
I would recommend this to a friend