The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 494 reviews
Rated 5 out of 5 stars
Zen book S16
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop. Excellent laptop, battery life is long, screen has beautiful colors, nice external design, my wife really liked it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great overall laptop. It is lightweight and has a great display.
I wish there were more USB ports, and the brightness level seems to dip a bit, but is easily changed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen on this laptop is beautiful, it is very lightweight, and can run adobe illustrator and other programs I need it to run. Very happy with it!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite numerous lukewarm reviews I am very happy with this laptop. I upgraded it to windows 11 pro and also installed a WD SN7100 2TB SSD. I use it with an expansion dock through which I connect an external 4K Monitor. The only complaint I have is that the ASUS drivers seem a bit dodgy. The monitor sometimes doesn’t receive an HDMI signal after hibernation? Hopefully ASUS will address their deficiencies going forwards. I use a (fairly powerful, slightly noisy) cooling pad to address the heating that folks talk/complain about and it keeps my CPU temperature comfortably in the 50s. Overall I’m very happy with the laptop. Beautiful screen and a decent selection of ports.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one amazing laptop, but I have some caveats. First, it has crap MediaTek 802.11, and surprisingly, the 802.11b is a little bit weak. I can get reception while laying in my bedroom, but if I cross my legs behind the laptop, that attenuates the signal enough that it will cut out. Second, the laptop is thin and cool MOST of the time, but charging heats up the battery A LOT. I wish there were a "trick charge" option. A lot of people buy this laptop expecting it to be an iGPU/APU gaming powerhouse, but it really is limited to 28/34w of power, so the 370 model is not really faster than the 365 model, and I got the 365 model because I mostly need a glass typewriter with a huge screen. The screen by the way is FANTASTIC (the nicest I have seen in my lifetime, and we have a $1200 Vizio Quantum X TV), and the performance and energy savings of this laptop are AMAZING. What is a problem, though, is bugs in windows 11, and you cannot downgrade to Windows 10 to get a stable OS because nobody is supportings Windows 10 on these AMD 300-series AI processors.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lovely laptop, actually smaller in person. The screen is fantastic, and illuminates from a very wide angle, but it is a bit reflective. SO happy to find an open box of this, so willing to drive 90 mins up to Erie and glad that I did. Much more powerful that my PC which was no slouch just a few years ago. I haven't really experienced any overheating but I use it on a desk.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The display is nice and it is light. Wifi has intermittent brownouts, sometimes it completely disconnects which can only be fixed be a hard power off. Touchpad occasionally goes crazy and becomes hypersensitive. Putting it to sleep fixes this. I have had 2 or 3 times where it completely shutoff (while plugged in). It runs hot when watching videos. I wish I had returned it and waited for an Intel Lunar Lake laptop.
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
Based on the issues described, It is recommended to download and update the BIOS to version 309 for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid a critical problem that may cause the system to not be able to turn on.
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2407040629-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Value for money, But…
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is full of features and great value for money. Great screen. However, biggest issue with this laptop is heating while charging. It get worse when you are working and charging simultaneously. Asus need to work on cooling systems especially laptops being sold as AI compatible.
Thank you for sharing your feedback on the ASUS UM5606WA laptop. We're glad to hear you value its features and display quality. We’re sorry, however, to learn about the heating concerns during charging and usage.
To help manage the temperature, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408003491-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good product. The only complaint was an screen Failure but the best buy team changed the damaged device without hesitation and the new one its perfectly working
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the BEST laptop I have ever owned. The screen has the greatest color....its beauty!! Response is fast, lighted keyboard is a plus, it's easy to carry with me. Actually I don't have anything negative to say about this laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen is extremely clear and colorful, and it handles everything I used it for —work, streaming, multitasking—no problems so far. Its lightweight for the size, and the white finish looks really clean. Highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great work notebook computer - very powerful, great UI and battery life, backlit keyboard. I run with 20+ tabs open, and this machine does so effortlessly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love Asus! This is my third Asus and absolutely love them. My previous ones still run just can’t keep up with all the new software and apps. But this one is amazing and since my old one is from 2015 it was time. You will not be disappointed with Asus of any kind. This laptop is awesome especially everything that comes on it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second ASUS laptop and I have enjoyed the simplicity of using it. The soft wear is up to date and user friendly. The colors are phenomenal and the clarity is amazing.