Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12161734
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Excelent laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, we highly recommend it!. Very good value for money
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Slick, Light Weight with Great Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Lightweight laptop with great performance. Very Happy with it.
I would recommend this to a friend - Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, very happy with this laptop. It's light weight and fast. No issues at all
I would recommend this to a friend My new FAVE brand and Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetically solid and boldly handsome. The "Scandinavian White" is especially appealing as my heritage is Scandinavian! I loved it instantly! The OLED is BRILLIANT!
I would recommend this to a friend- Pros mentioned:Screen quality
New laptop replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value great start up lots memory screen is amazing
I would recommend this to a friend Asus does it again!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last Asus got me through 10 years of school, work, DJing, and life. This was a huge upgrade with speed and SSD, I couldn’t be more pleased. Price point, options, and my Best Buy experience was top notch. Sam helped me, worked with me for an hour and never batted an eye at all my questions, and repeat questions. Asus vs Mac on price and user friendly is a no brainer for us Gen X folks that do not like change. Well done Asus, I’m a customer for life!
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Good decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Does what I need it to do and then some. Great screen and sound.
I would recommend this to a friend - Pros mentioned:Overall performance
Enguneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% to my expectations, Excellent. Keen yo recommend to other users.
I would recommend this to a friend - Pros mentioned:Overall performance
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift to myself on Christmas. I loved it!
I would recommend this to a friend - Pros mentioned:Screen quality
Amazing product!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an Excellent choice at a great price. The picture is exquisite. The resolution is beautiful. The refresh is quick and sharp. I’m able to navigate through the screens beautifully with great ease. I am very pleased with this product. There is more than enough memory as well.
I would recommend this to a friend - Pros mentioned:Battery life
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Upgraded from a Lenovo Yoga 9i, battery life here is way better and laptop is shockingly light. Performs well and doesn’t get too hot or loud. Only slightly annoying part is there can be some glare in the screen if using in a bright environment
I would recommend this to a friend - Cons mentioned:Heat dissipation
Great but thermals a BIG problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this laptop since it ticks all my boxes, but it just gets too hot, as other reviews have mentioned. When browsing and watching YouTube, it gets warmer than I'd like. But when it's plugged in, it gets shockingly hot, even after the latest BIOS update that was supposed to fix this. The battery life isn't great either; I get about 6 hours in these conditions. Everything else is excellent, with top-notch fit and finish, but I'll be returning it due to the heat issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kirk J,
We sincerely apologize for the overheating issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. It is our understanding that you will be returning the notebook, and we hope that you will be able to obtain a replacement that is of equal quality.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us an email at customerloyalty@asus.com and include the case number "N2408003491-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for every day use and casual stream
I would recommend this to a friend - Pros mentioned:Battery life
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent laptop with great battery life
I would recommend this to a friend - Cons mentioned:Heat dissipation
Freeze King.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the aesthetics with the design and feel of this laptop are top-tier, there are better laptops more worthy of purchase on the market. While the technical specifications of this unit are mostly solid, it goes underutilized and remains unstable. Constant thermal throttling and BSODs (Blue Screens of Death) make this laptop unusable. No amount of thermal pad/paste reapplications or any bios updates will remedy or solve the problems occurred. Good luck with ASUS customer service if you end up attempting to contact them- they’re just as unreliable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ibrahim,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely regret the difficulties you’ve encountered with thermal performance and system stability, as well as the concerns you raised regarding support. Your feedback is important to us, and we will ensure it is reviewed by the appropriate team.
To assist with a thorough investigation and resolution, please email us at customerloyalty@asus.com and reference case number "N2407040629-0025". We recognize the critical importance of maintaining a fully functional device, and our team is committed to providing the necessary support.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
ASUS - Zenbook S 16 16” 3K OLED Touch Screen Lapto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great! This was a great gift for the house.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for sons college classes. He loves it. Crystal clear picture. Great battery life.
I would recommend this to a friend - Pros mentioned:Screen quality
Ultra light 16 inch with a major design flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop looks amazing, very thin and light. However, i ran into a major issue. When I rest both hands on it in the typing position and used the touchpad with my thumbs, the touchpad cannot be clicked because my hand weight caused the chassis to deform, which resulted in the touchpad being clicked. All gestures were messed up and the trackpad became unusable at all. A haptic touchpad will get rid of this issue but unfortunately Asus decided not to put it on this model. Otherwise, I really like the design, the color, the screen and thr performance. Unfortunately, i had to return it because of this major design flaw :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TechAmateur,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407040629-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer and your price matching. Very happy.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, sleek, and light. Similar to mac model , i love it & its touch screen
I would recommend this to a friend