Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12161734
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Portability
Light weight great for work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works well for office work. Great screen clarity; easy on eyes. Light weight to carry in backpack. Heat disappates well.
I would recommend this to a friend - Pros mentioned:Screen quality
nice and sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its awesome. the display is amazing and the overall outlook is sleek. its really a very nice laptop. I hope to use it for a long time.
I would recommend this to a friend - Pros mentioned:Overall performance
Thankful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my new laptop for about a month and I love it so much! So thankful for the staff that lead me to purchase!
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop for anything and everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop I use it for everything like schoolwork, making YouTube videos, animations, etc. overall one of the best
I would recommend this to a friend - Pros mentioned:Battery life
Nice purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and good-looking laptop. I had some problems with my first purchase because the screen kept going black while watching YouTube, but the second one is working great.
I would recommend this to a friend - Pros mentioned:Portability
ASUS - Zenbook S 16"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loke the OLED touch screen. Light weight and Color.
I would recommend this to a friend My Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is fast and has many neat features. The graphics are unbelievable.
I would recommend this to a friendNice overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very sleek and light weight. Sometimes the windows 11 glitches and there is a whole bunch of ASUS software on it that I find useless that just take up space.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great replacement for my former ASUS laptop even though it doesn't have a keypad. Still trying to determine how to reconfigure some things so I guess I need to get some Geek Squad assist!
I would recommend this to a friendThin and light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great. Very light with a sleek design.
I would recommend this to a friendzenbook s16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product better than i expected it to be great display and performance.
I would recommend this to a friend- Pros mentioned:Portability
Just right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's great. I love that it is small yet the keyboard is large. Just right
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Heat dissipation
Tried To Give ASUS and 2nd chance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a month in and already having issues. I replaced this with Zephyrus ROG 16 that was also having a bunch of annoying issues. PROS: - battery life - design - weight CONS: - high temps - stopped working for external screen using usb-c (ongoing issue) - annoying quirks with chrome - constant freezing issues with Capcut
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JPPhotography,
We sincerely apologize for the issues you've faced with the ASUS Zenbook and for any inconvenience this may have caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2407040629-0020" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Awesome Team
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was awesome. Team was attentive. Got a great deal and associate had my new system ready to pick up after transferring my data from old computer ahead of schedule.
I would recommend this to a friend- Pros mentioned:Screen quality
Decent 16" laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard. Performance is ok. 24GB is just enough these days. They don't have the while color with 32GB RAM. Screen is good. But it turns very bright when waking up. After input the screen returns to normal. Weird. Also disable all the AI stuff (for screen, audio). Those are buggy.
I would recommend this to a friend Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issue with HP and returned exchanged for this one. Less than 2 weeks already started having issues. Shuts down while using it. It was a gift so I have to wait till I can get it back to take it in for replacement.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JillB,
Thank you for sharing your feedback regarding the ASUS UM5606WA Laptop. We sincerely apologize for the difficulties you have experienced, particularly with the device shutting down unexpectedly within such a short period of use. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues: https://www.asus.com/support/faq/1046480/
- Pros mentioned:Battery life
Greall laptop all around.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. I got it open box with a decent discount. A tremendous value for the price. Best balance in looks, design, performance, and battery life. I´m very happy with it.
I would recommend this to a friend - Pros mentioned:Screen quality
Yes get it !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line. Haven’t used the touch screen as much but the screen is amazing. Size is perfect for In home use.
I would recommend this to a friend - Pros mentioned:Overall performance
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Plenty fast for browsing and web design.
I would recommend this to a friend - Pros mentioned:Screen quality
Great Laptop for Business and pleasure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i am very happy with this laptop. Great screen and adequate storage.
I would recommend this to a friend