Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12161734
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
functonal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.functional laptop for home use; Geek squad set it up well.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The chip and the graphics card are great. Can basically do anything on this laptop
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Condition and High performance. Only disadvantage is not 360 except that all are good and new AI processor. Good graphic card.
I would recommend this to a friendExcellent purchse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent computer, fast service, versatility connections
I would recommend this to a friendOkay option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little bit disappointing that the laptop wasn't convertible, but while I had it it was a good option. I ended up returning it because my model had issues with Bluetooth headphones.
I would recommend this to a friendGreat step, but could be better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great like all the other reviews describe, but there is one bug. Sometimes after turning on, the keyboard lights up and turns on and off, but the device is not awake. I often have to hold down the power button for minutes before I finally get it to turn on. The thermals are definitely the limit for this system, so I can’t imagine the more powerful version would be much more beneficial if you’re doing CPU intensive work, but I have not tried it out. Many of my current work is pushing the CPU and RAM to 100%, so if that’s you, consider a better cooled system Also, this works with my NVIDIA egpu no problem.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andre,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. Based on the boot and CPU issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408003491-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
Best in class!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect laptop you can get in this configuration and price.
I would recommend this to a friendGreat PC for Ai
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and great for all AI but heats up a bit!
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am enjoying the product and service was excellent.
I would recommend this to a friendA mobile powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep powerhouse. Crips screen. Fast boot times and sleek body.
I would recommend this to a friendrecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good laptop. it is very fast on all activities, the display is amazing!
I would recommend this to a friendAsus s16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i have 3k display amazing amd sooʻoooooooooooo goooooooooooooooooddddð
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hand owned this laptop for about one month as of the time of this review. I really love the laptop. As others have stated it can get hot, but I haven’t yet seen any performance hot because of it. The speakers get to be a decent volume and have good sound quality, not tinny sounding like on some laptops. All in all I love this laptop and in happy I purchased it.
I would recommend this to a friendZenbook review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, I like the laptop but it has some weird software issues.
I would recommend this to a friendDecent but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent but the sound quality is sub par when compared to other six speaker laptops. The touchpad on mine doesn’t work all of the time which is probably a good thing because of accidental setting changes while typing. I haven’t noticed it getting too hot but I haven’t tried heavy workloads either, stays cool with normal use. Fingerprints are a nightmare to clean off of the top cover.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PCDJ64,
We appreciate your feedback regarding the notebook and apologize for the issues you've experienced. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. To troubleshoot the touchpad issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042539/
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time, well packed, good price for the product
I would recommend this to a friendASUS laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and exactly what I was looking for. Very impressed.
I would recommend this to a friendGreat laptop with great battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money, best laptop that I’ve ever owned.
I would recommend this to a friendWarm but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck laptop, can gets little warm
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dose what it says. You get what you paid for value for money.
I would recommend this to a friend