Customer Ratings & Reviews

Currently on my 2nd Zenbook S16. The first one was non-stop screen flickering and turning white or shutting off entirely. It would run red hot when the charger was plugged in and finally died in less than a week of ownership. It was red-hot and would not turn on at all. Returned to Best Buy and exchanged for the same model, thinking I was just unlucky. The replacement does not run as hot, but it still suffers from constant issues with the screen flickering and strange video artifacts. Today the screen shut off and would not come back on after multiple attempts to repower. It finally popped up and rebooted but I've had my fill of it. I will be exchanging for something else. It's a shame because if it just worked normally, I would really like it.

Was nice when it worked. Stopped working about 5 weeks ago took back to Bestbuy and the sent back for manufacturer warranty. That been month still waiting fir parts. If you eant something reliable stay way from this laptop!!!!

I did not feel this was worth the hype. It is a sad day when you learn the ASUS Vivobook will have this same processor (or even the HX 370) at 50W TDP, whereas the ASUS Zenbook S 16 has a limit of 28W TDP. This is for proper thermal regulation given the design. Indeed it is a nice laptop, and a feat of engineering in many respects, but the "good-ness" of the 880M isn't able to come alive due to the thermal limits. I would be comfortable to pay $1399 for this same thing but with the 370, at 50W TDP, even if it meant the same 24GB RAM. I decided to return my purchase.

The Worst Purchase Experience I ordered a laptop online and went to the store to pick it up, only to find that the box contained the wrong product. After repeatedly confirming with the staff, it took them two hours to verify with the manager that there was indeed an issue with the product. I requested some form of compensation, but the manager rudely told me that a refund had already been processed and asked me to leave. When I mentioned that this caused me inconvenience and that I wanted to report the issue to Best Buy, he dismissively said, “Do as you please; there’s nothing wrong on my end.” I can’t imagine what would have happened if I hadn’t checked the item in the store. The manager’s attitude was highly unprofessional, and I felt deceived. I sincerely hope that the purchasing experience can be improved in the future.

Almost razor thin laptop, one of the thinnest I have seen. Super light, and ready to go not he move. Able to take the power of Windows 11 (won't be reviewing Windows 11, too many other articles on that). 24gb of memory is an abundance for most users. Average games play well, office suite works fast and quick. Responsive. While not upgradable, the vast majority of users should never find the need too. 16" screen is MASSIVE for a laptop, on average 1" bigger then most other screens in this classy hat is a lot of extra space for those that are working on designs, spreadsheets, and even games. Deep resolution on it, allows for very clear presentation. Bright colors, deep contrasts. Above average Battery life for a windows based system... have been able to run for 10+ hours, without having to find the adapter. Keyboard. Lacking a number pad, is fine for some... problematic for others... If you use it regularly, you will miss it... but, there are third party options for those that need. Camera is good for most meetings and basic usage, but if you are a pod-caster, consider a dedicated external camera so you can get the better lighting and angle. And yes.. my pet feature on all laptops. It uses a standard USB-C style charger, so that you can readily get cords, and replacement adapters, and can use soo many options out there, and travel easy with it. No built in network port (fine for its size), and you have the option to add a hardline via USB-C adapter. Great WiFi 6 connectivity and getting the full speed on that connection.

Generating heat while playing games .laptop is sleek and performing well nkt for youth who plays games .

the laptop looks and feels very thin, but unfortunately, I will have to return it as the one that I got has quality issues - the display has turned off a few times while I was in the middle of something and it was tricky to bring it back to life.

I didn't like the way the laptop was packaged. It came without a charger. Delivery was very poor. The pencil wasn't included either, just the laptop. I wasn't satisfied with the delivery; I had to buy the charger myself. Poor service

I bought The laptop Last year in September 2024, and the screen died. I never had a screen die on me in one year. worst computer ever. never buying Asus again.

Laptop crashed twice in the first 2 days. Still trying to make it work …

Literally burned a hole in the plastic connecting the base to the screen. I was sitting closed on my desk and next time I opened it, there was a burn hole.

This review is for the ASUS Zenbook S 16. The ASUS Zenbook S 16 is a high-end laptop that blends performance, display quality, and portability, making it an attractive choice for professionals, creatives, and power users. Design and Build Quality The ASUS Zenbook S 16 features a sleek, premium design with a slim profile and sturdy build. The chassis is made of high-quality aluminum, which gives it a professional and elegant look while ensuring durability. The laptop is relatively lightweight for a 16-inch model, making it a good option for users who need to carry their device on the go. Under the hood you will find it's powered by an AMD Ryzen AI 9 365 processor, which delivers robust performance for multitasking, demanding applications, and even some gaming. Paired with 24GB of memory, this laptop handles intensive workloads such as video editing, 3D rendering, and running virtual machines with ease. It offers fast boot times, quick application launches, and ample storage space for large files and projects. One of the standout features of the Zenbook S 16 is its 16-inch 3K OLED Touch Screen. The OLED panel delivers exceptional color accuracy, deep blacks, and vibrant colors, making it ideal for content creators, photographers, and designers who require precise visuals. The 3K resolution (2880 x 1800) provides sharpness and clarity, while the touchscreen functionality adds versatility for creative tasks and productivity. And has a super thin bezel around the screen. The Ryzen AI 9 365 also includes integrated AI capabilities, which can be beneficial for workloads that involve machine learning, data analysis, and other AI-related tasks. However, it's worth noting that while the integrated graphics are decent for productivity and light gaming, those looking for serious gaming performance or heavy 3D rendering may want to consider a dedicated GPU option. The laptop's battery life has been great easily lasting a full day on a single charge. I found this quite decent for a device with a high-resolution OLED display, which tend to use more power. And when it dose need to be topped off it comes with fast-charging support. The keyboard on the Zenbook S 16 provides a comfortable typing experience with well-spaced keys and good key travel. The backlit feature allows for easy typing in low-light conditions. The touchpad is large and responsive, supporting multi-touch gestures seamlessly, and enhances productivity for users who prefer touch-based navigation. The touchscreen operates very smooth and resonse quickly. This Zenbook model comes equipped with a decent selection of ports, including two USB-C, USB-A, HDMI, microSD card reader, and a headphone jack. It also supports Wi-Fi 6E, providing fast and reliable wireless connectivity for modern networking needs This is a great all around laptop.

garbage and display not working within few months. now geek team sent back and don't know when I will get back and waiting for it

Video has no stability. Sales didn’t use the NEW Best Buy charge card, costing me $130.00

The ASUS Zenbook was a disaster! Kept freezing until it completely stopped working. This was on day one. But Bestbuy was 5 stars. They immediately exchanged it for a better ASUS laptop that I am very happy with. I highly recommend Bestbuy. They stand behind their products and want happy customers.

The new ASUS S 16 Zenbook is aptly named for its namesake AMD hybrid multiprocessor architecture known as “Zen”. This review is of the lower priced of two S 16 models and comes with a 1TB SSD drive, 24 GB of RAM, and the new AMD Ryzen AI 9 365 processor. The laptop field is getting really crowded, especially now with the recent advances in neural processing in support of Artificial Intelligence applications. Where I think the ASUS S 16 laptop with the AMD Ryzen AI 9 365 processor fits firmly into the mix is its ability to excel in running all existing Windows applications plus adds high-end fast neural processing for current and upcoming AI software. It’s early in the game to see how integral the role of AI applications becomes in our daily computing lives, but ASUS has provided a laptop that bridges the current state of Windows with the future of AI. The S 16 Zenbook definitely makes a great first impression right out of the box with a strikingly simple yet elegant cover design in scandinavian white with an etched silver geometric design overlay. The matte finish laptop lid is made of a blend of aluminum and ceramic that virtually eliminates oily fingerprints and provides a nice grip to the laptop. Opening the laptop continues the theme of a simple clean design with stylish heat vents and a finish that also prevents annoying fingerprints. It’s amazingly lightweight for a 16” laptop and feels more like a 14” in the hand. The 16-inch 3K Lumina OLED 2880 x 1800-pixel screen by its nature is a stunning display, with bright yet rich colors, deep blacks, and it functions as a touch screen. The keyboard is well-lit with a bluish tint backlight and nice soft feel and relatively quiet typing. The trackpad is quite large but works well and can control brightness, audio volume, and video speed with simple swiping gestures on the edges of the pad. That’s a nice feature to have when you need to quickly adjust volume for example, which I often find myself doing. The sound from the premium Harman Kardon speakers is excellent but don’t expect any punchy sound or deep bass in such a thin case. As I understand it, the AMD Ryzen processor is a type of hybrid architecture that is not only capable of running Windows applications as designed, but also takes advantage of high-speed neural processing for the newest AI applications such as Windows CoPilot+. AMD was able to effectively balance powerful processing capability with low power requirements, resulting in a decent performer for most laptop users’ needs. I installed resource-hungry software for photo editing and the applications loaded quickly and performed without any issues. I did notice AI denoising was a bit slower than on my desktop PC though, probably due to the less powerful integrated GPU vs. a high-end PC graphics card. Battery life is sufficient for all-day use. ASUS includes a power charger that plugs into a standard USB-C port, much preferred to some laptops that require a proprietary plug. For digital photo editing, it’s nice to have a SD card reader without having to carry around a separate card adapter. All the latest USB and HDMI connectivity is included, along with the latest WiFi 7 standard. I am using WiFi 6 and unable to test above that. The S 16 Zenbook comes well-appointed with a fast 1TB SSD drive and 24GB of fast RAM. The integrated AMD Radeon 880M video processor can access up to 8GB of that memory, still leaving plenty of memory for multi-tasking. The installation of Windows 11 was simple and straightforward and it’s relatively simple to reset the PC and start over if you stumble along the way. I was relieved to find very little bloatware with a very clean installation of Windows. ASUS includes an application called MyASUS which comes in very handy to ensure that you have the latest updates, configuration options, and useful diagnostics to troubleshoot problems should they arise. I did need to perform several iterations of Windows Update followed by MyASUS updates to bring the laptop fully up-to-date, and that included some BIOS updates along the way. ASUS has included some of the newer AI applications such as Paint with Image Creator, Windows Studio with video conferencing enhancements, CoPilot for conversational web searches, and something called StoryCube, which uses AI to organize your photos and media files…and much more. Overall, I find the ASUS S 16 Zenbook to be a well-balanced and reliable offering for people looking to take advantage of running the latest AI processing software in an affordable and beautifully designed and lightweight laptop.

Wifi could not hold a solid connection sitting next to a new wifi 7 router, even with the newest drivers from May 2025. It also has much shorter wifi range in general vs laptops with the intel ultra series 2 processors. AMD made a great processor, but the soldered mediatek wifi card makes this laptop useless.

This laptop rips for programming and graphic design. Beautiful color-accurate display, nice keyboard, and light chassis, it's perfect for working on the go or at school. It can handle some light gaming, but without a dGPU I wouldn't buy it for gaming as a primary use. For content creation, the screen comes with a very accurate color profile (a delta E of like 1.8 on mine). My only complaint is this thing gets really hot, but i suppose that's to be expected with a laptop as thin as this one. Another complaint is MPO. Something about the iGPU doesn't play well with MPO, causing stutters on browsers that use it. I had to swap to firefox to fix the issue. Also, if you plan to dual-boot linux, the hardware is new enough that many distros don't support it. After some considerable work, I got Fedora running on a 256gb partition of the main drive.

For many computer enthusiasts, new CPU releases are always an exciting time as we typically anticipate faster overall performance in most computing metrics; on the same token, it should be made clear that newer CPUs not only improve higher priced systems, but also every price point. In addition, it will benefit all users regardless of their computing requirements. Furthermore, models that coincide with new CPUs releases will often garner the most attention. As such, I was extremely excited to finally be able to test the newly designed Asus Zenbook S, featuring the recently released Ryzen 9 AI 365 based on the Zen 5 architecture. In addition, it comes loaded with 24 GB of RAM and a 1 TB Gen 4 SSD. Thus, I was curious to see if this new sleek design would also translate with respect to performance. At first glance, it is easy to see why the Zenbook S has received a fair amount of praise regarding its design. Clocking in at 3.3 pounds, the Zenbook S is one of the most attractive designs I have personally seen; with the lid closed, it measures at just 0.43 inches thick yet still packs an impressive amount of hardware. Comparing my Yoga 9i to the Zenbook S, it actually feels bulky in comparison despite it being a smaller laptop. Additionally, I was also impressed with the top etched design; ironically matching the same pattern that is found on its inner box. The laptop lid is extremely exquisite and just outright impressive; it is smooth to the touch yet lacks the grip and porous look that other laptops usually have. As for connectivity, the Zenbook features 2 USB4 40Gbps ports, 1 USB 3.2 Gen 1 Type-A port, a 3.5mm jack, an HDMI 2.1 port, and a full size SD UHS-II card reader. In addition, the 3K 120 Hz OLED display is outright gorgeous as expected and is impressively thin. Another observation I noticed was the backlit keyboard; it is literally the brightest I have ever seen on a laptop at its max setting. Overall, I think this is one of the more eye-catching designs in recent memory, and certainly most people who are able to see this in person will be intrigued by its minimalistic design. Switching to my performance observations, I first want to caution that my results found within this review should give you an idea of what to expect. Your results may or may not exceed what I have noted here. Furthermore, performance measurements in general can vary drastically and will not necessarily be reflected similarly across every workload and/or benchmark. As expected with any laptop, the Windows 11 the install is slightly bloated with several executables tied to the included Asus software; RAM usage is roughly around 23-27% used on first boot. Unfortunately, the MyAsus application does control some of the aspects of the hardware so you will probably end up keeping it. Aside from that, the good news is that the results have been quite stellar overall, despite recent criticism of the Zen 5 architecture that I believe has been blown out of proportion. As for my testing, I only made a few changes to the system; most notably, I disabled the hibernate helper within the MyAsus application. Furthermore, I also disabled the faster shutdown option as well as prevented the system from going into sleep. Additionally, I modified the power options by changing the minimum processor frequency to 1% down from 5%. I also delayed every OS and driver update from installing. Next, I removed everything from startup and ran every test using the included 65w power adapter. Lastly, I used a combination of HW Monitor 1.54, HW Info 8.10, and Crystalmark 8.0.5 for my performance monitors. Starting with my first test, I decide to run Cinebench R23 and compared it to some of my other laptops. Ryzen 9 AI 365 -1,970.0 / Multi: 15,789 (10 Cores / 20 Threads) I7- 1360P - Single: 1,875 / Multi: 11,102 (12 Cores / 16 Threads) I7-12700H - Single: 1,761 / Multi: 15,901 (14 Cores / 20 Threads) As you can see, it is clear that Zen 5 is quite efficient given it lacks 4 cores compared to the 12700H yet was able to reach it within the margin of error. Perhaps even more impressive was that it was able to do this on roughly 33 watts! To supplement these results further, I also benched each CPU using CPU-Z 2.10. The results are found below: Ryzen 9 AI 365 - Single: 788.9 / Multi: 6,600.9 (10 Cores / 20 Threads) I7- 1360P - Single: 728.3 / Multi: 6112.8 (12 Cores / 16 Threads) I7-12700H - Single: 572.5 / Multi: 7,568.7 (14 Cores / 20 Threads) Clearly, we see that more cores are naturally favored as expected though this is not the whole picture. Despite losing slightly in the multithread portion, the Ryzen 9 was very consistent in its power consumption on multiple runs; it never exceeded 33 watts. Switching to a real world scenario, I decided to run a quick video encode using Handbrake 1.81. Using the Very Fast 1080p preset, I encoded a 90 minute M2TS file (28 GB); its original DTS-MA 7.1 audio was preserved in the output file. Ryzen 9 AI 365 - 10 Minutes 27 Seconds / Avg FPS: 211.7 I7-1360P - 15 minutes 42 seconds / Avg FPS: 140.6 I7-12700H - 11 minutes 4 seconds / Avg FPS: 199.6 During the handbrake encode, the Ryzen 9 AI 365 was able to stretch its legs a bit. The main Zen 5 cores held consistently around 3.5-3.7 GHz, while the compact cores were slightly slower around 2.6-2.9 GHz. Thermals were also quite impressive as the CPU held fairly steady around 83-85C, eventually settling around 88c. Once again, even more impressive was that the CPU package continued to hold its power consumption between a paltry 30-33 watts, yet it was still able to beat the i7-12700H! For a single threaded test, I used MusicBee 2.4 and LAME 3.99 to encode a 24 minute WAV file to MP3. The encoder was set to a constant bit rate of 320 and the internal algorithm was set to 0 for the highest quality (-q command). In addition, I set the maximum number of encoding threads to one. Ryzen 9 AI 365 - 51 Seconds (10 Cores / 20 Threads) I7- 1360P - 57 Seconds (12 Cores / 16 Threads) i7-12700H - 1 Minute (14 Cores / 20 Threads) As expected, the Ryzen 9 was clearly able to fly past the others as it was able to consistently burst 4.6-5 GHz throughout the encode; interestingly HW monitor showed that the task never shifted between the two CCX dies. My last benchmark I wanted to test the included SD UHS-II card reader. I grabbed my Sony Tough G UHS-II 32 GB SD card and sent a mixture of RAW and JPG images. The total transfer consisted of 851 files and was 14 GB in size. Immediately, the transfer shot up to around 200 MB/s and eventually was able to sustain around 225 MB/s. The transfer took about a minute. Lastly, I took CrystalMark and capture the SD card results below: Sequential Read Q8T1: 274.28MB/s / Sequential Write Q8T1: 202.00 MB/s Sequential Read 4K Q1T1: 10.71 MB/s / Sequential Write 4K Q1T: 3.46 MB/s Shifting gears now, for those who care about the speakers, the Zenbook S was actually quite surprising. Given the size of the unit, I wasn't expecting much from the six speakers but honestly it is much louder than I assumed. Comparing it to my Yoga 9i, the Zenbook seems to have slightly better low end. In addition, at higher volumes it seemingly didn't distort as much. Nonetheless, I was quite impressed while listening to my FLAC collection. Lastly, I would like to discuss the battery and thermals that I have noted throughout my testing. First and foremost, the Zenbook S is actually one the coolest laptops I have used. Its heat dissipation with respect to its size is quite impressive. For multithreaded tests, the CPU naturally did increase but its rate of change was much slower than my other laptops. On average, spikes in low 90s were few in between; in fact on average the Ryzen 9 spent most of its time around 80-88 degrees, backing off in frequency when needed. Additionally, my single threaded test naturally spiked much quicker given its 5 GHz frequency. As for daily tasks like web browsing, the CPU stayed in a comfortable range; typically in the low 50s with an occasional spikes in the 60s-70s. The fan is also worth mentioning as it is extremely quiet; even in full performance mode the fan was remarkably low in noise. Connectively, combining all the tests over the past two days, I have not once hit 100C nor did HW Info report any thermal throttling. Safe to say, the Zen 5 efficiency is quite impressive. As for the battery, I went ahead and tested it using a worst case scenario. With the Zenbook in performance mode, I played my 90 minute M2TS file with both the screen and keyboard on full brightness. In addition, the computer was connected to the internet. After 60 minutes, I noted the battery at 85% capacity and after the movie was over it had dropped to 76%. In conclusion, the Zenbook S combines an attractive design and blends it with impeccable build quality and exceptional craftsmanship. Its sleek chassis is further enhanced by its slim dimensions and improbable light weight. In addition, the Zenbook S is powered by the recently released Ryzen 9 AI 365, providing both efficiency and performance. For any user who desires an even balance between portability and design, yet does not want to sacrifice performance, the Zenbook S is an excellent alternative to higher priced models (this is not a gaming device)! While affordability is certainly debatable, there is no question that there is some exceptional value in its current configuration. With that said, it is definitely worth your attention provided its within your budget. Thus, the Zenbook S comes highly recommended.

I have had nothing but problems since I bought it. Several hardware issues.