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Customer Ratings & Reviews

$1,174.19
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Customer reviews

Rating 4.2 out of 5 stars with 481 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 481 reviews
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at a reasonable price. Highly recommended product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and fast operating system. It has excellent display and graphics. I would definitely recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Asus Zenbook The perfect laptop?

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook S 16 is an impressive ultrabook that combines elegance and performance with its thin, lightweight design and gorgeous 16” 3K OLED touch display, which delivers stunning colors and sharp details. It’s a perfect companion for professionals on the go, offering excellent battery life that keeps you productive throughout the day. The laptop is sleek yet powerful, equipped with the AMD Ryzen AI 9 chip, 24GB of memory, and a 1TB SSD for seamless multitasking. However, the new AI Ryzen architecture can occasionally cause minor hiccups when running certain programs, which may require software updates to fully optimize. Overall, it’s a stellar choice for those seeking a stylish and capable laptop with cutting-edge features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook - Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC, the keyboard if super - can see the keys - so much better than previous MS Surface. Screen is lovely and now that my business 365 is installed - I'm set!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop and Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop and got a great deal on it at Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful, sleek laptop with a fatal flaw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a week and a half and I have made up my mind, I am going to return it this weekend. It makes me a little sad that I have to do this. It's an incredible laptop. It's thin, light, and powerful. Its screen is great. Its hinge and its chassis feel very solid. But I have heard of way too many complaints online about the internal display cable failing after a short period of time. It's not a routine failure due to wear, it's almost completely random. Some people's laptops fail weeks or months after they bought it. I've seen a few people claim it failed just weeks after the 1y warranty window. If it does fail, you have to replace the entire display. Aside from the theoretical risk, I've noticed a recurring firmware issue that annoys me. Twice so far, when I opened the laptop from sleep, its CPU was stuck at its minimum clockspeed and everything was extremely sluggish. I had to restart the laptop to fix this. I've never experienced this before on a laptop. And yes, I am on the latest BIOS. Given that this CPU and this laptop are last generation's models, I doubt this issue will ever get fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, great battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, battery last much longer than average windows laptop. Im impressed with this new AMD CHIP. Great experience so far. Only down side is track pad if it is glass it would make this 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUSS16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system to replace my wife's system. She loves the size and weight and it has been working well. Great system so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine with one flaw. Premium construction, keyboard, battery life and a very nice light weight. The big screen is gorgeous too, except it is glossy and reflects so much light that it's kind of distracting. It would be perfect otherwise, so if a glossy screen doesn't bother, this is the laptop to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming/School Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, speed and battery lasts long enough for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Great Laptop For All Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook S 16 stands out as a premium Windows laptop that combines a high-quality OLED display, robust performance, and a sleek design. While it excels in many areas, potential buyers should be aware of its thermal characteristics and the current state of its AI features. Overall, it offers a compelling package for those seeking a powerful and stylish laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer so far! It is fast an efficient and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Super light weight. I love the look of it, battery life if excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest response and display!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled about this purchase. This is a superb laptop, with a fast response and outstanding graphics. I can perform multiple tasks without any trouble. While I hesitated on buying an ASUS product (this is the first one I’ve ever had), the advice I got at Best Buy was indeed the best: this is an excellent buy. I would totally recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, we highly recommend it!. Very good value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, long battery life, and overall speed is excellent. I use this laptop for my mobile business and it is very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for creativity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is seriously awesome, and I'm so glad I got it. It handles everything my wife throws at it with her drawing tablet. Plus, all the art programs and other creative software run flawlessly, which is a huge relief. No lag or glitches, just pure smooth performance! I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performance with Minor Screen Glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for almost a month now. Overall, it’s a pretty good laptop with decent speed and smooth performance, everything runs smoothly. Occasionally, the screen goes black for a few seconds, but aside from that, it works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse for my small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, lightweight and is perfect for using multiple programs at once.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorta Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased laptop for work looking for an alternative to the Macbook Air 15. Pros: Lightweight OLED display is sharp and bright Performance - in regular Office type tasks and Web - felt snappy Design - I thought it looked clean and professional Ports - good selection of ports Ease of setup - been trying out Snapdragon laptops and had trouble getting printers and scanners to work it was nice to just have everything that needed to be installed just install without issues Cons/Issues: My unit had intermittent screen flickers Runs hot you don't notice the fans to much but it's hot like a gaming laptop hot just doing normal stuff Came without "Old" MS Outlook and subsequently the Mail setting in Control Panel which made it impossible to setup Exchange settings for Outlook Mail. New Outlook doesn't support Exchange Mail and I couldn't find a way to download Old Outlook and Old Control Panel. Ultimately returned for this reason It's a nice laptop that ticks off a lot of boxes. The screen flicker issue might be just with the specific unit. The heat is worrisome but I guess it's expected for something this thin. Ultimately the inablity to setup my Exchange email along with the flickering screen had me returning it, but this has me looking at some of the other laptops with this processor.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services.

      It is recommended to download and update the BIOS Version 309 for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid critical problem that system cannot be turned on.

      Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408003491-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      BIOS Update for Windows: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA Asus