Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12240972
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
all-in-one computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is an excellent machine in every functional aspect, from programming to image projection; it's divine. I'm super happy with this machine.
I would recommend this to a friendlaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, so light, great size - 16" screen and easy to carry with you. Personal use, so enough space to save pictures or anyting you need ...bring on vacation
I would recommend this to a friendNew laptop replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value great start up lots memory screen is amazing
I would recommend this to a friendDisappointed - Freezes, Gets Hot and Loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as the ASUS laptop arrived, I went to set it up and plugged it in. Instantly, it was loud and became hot. As I was setting it up, it kept freezing on me. I called ASUS tech support numerous times, only for them to tell me to give it a hard reset to put it back to the factory settings. I tried to do this numerous times over a few hours with no such luck. It would only FREEZE again! They gave me a case number. ASUS suggested I return the laptop or send it to them for repair. I called Best Buy, too. ASUS and Best Buy were very helpful. I will be returning this ASUS laptop and will purchase an HP instead! I will not exchange this for the same laptop only to have the same issues 1 year and a day later. No thank you! :(
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rosemarie,
We sincerely apologize for the issues you've faced with the ASUS Zenbook S 16 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. As we understand that you returned the laptop, we will forward your feedback to our Product Team for review, which is greatly appreciated.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408005206-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
The Best Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop, its speed and design are unique, majestic from every angle. I recommend it 100%. I'm more than happy.
I would recommend this to a friendAsus does it again!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last Asus got me through 10 years of school, work, DJing, and life. This was a huge upgrade with speed and SSD, I couldn’t be more pleased. Price point, options, and my Best Buy experience was top notch. Sam helped me, worked with me for an hour and never batted an eye at all my questions, and repeat questions. Asus vs Mac on price and user friendly is a no brainer for us Gen X folks that do not like change. Well done Asus, I’m a customer for life!
I would recommend this to a friendEnguneer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% to my expectations, Excellent. Keen yo recommend to other users.
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift to myself on Christmas. I loved it!
I would recommend this to a friendGreat laptop if you can get it on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for the price. If you can get this on sale you won't get a better gaming laptop.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been great for school, programming, virtual machines, and much more. The screen is OLED screen is great. Speakers are not too bad as well. Sometimes it gets hotter than I would like, but it is a very thin laptop so still good.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent laptop with great battery life
I would recommend this to a friendHighly recommended for design professionals!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop primarily for architectural work using AutoCAD and 3D programs, and I’m 100% satisfied. Rendering is fast, and even heavy programs run smoothly. The basic pre-installed programs are well-organized and easy to use. The laptop also boots up very quickly. Highly recommended for design professionals!
I would recommend this to a friendASUS - Zenbook S 16 16” 3K OLED Touch Screen Lapto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great! This was a great gift for the house.
I would recommend this to a friendGood machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, nice touch screen. Has the capabilites i need. I dont buy s new computer just because, i buy one when the old one is just no longer meeting my needs. My research says this will meet my needs for many years.
I would recommend this to a friendComputer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer and your price matching. Very happy.
I would recommend this to a friendFreeze King.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the aesthetics with the design and feel of this laptop are top-tier, there are better laptops more worthy of purchase on the market. While the technical specifications of this unit are mostly solid, it goes underutilized and remains unstable. Constant thermal throttling and BSODs (Blue Screens of Death) make this laptop unusable. No amount of thermal pad/paste reapplications or any bios updates will remedy or solve the problems occurred. Good luck with ASUS customer service if you end up attempting to contact them- they’re just as unreliable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ibrahim,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely regret the difficulties you’ve encountered with thermal performance and system stability, as well as the concerns you raised regarding support. Your feedback is important to us, and we will ensure it is reviewed by the appropriate team.
To assist with a thorough investigation and resolution, please email us at customerloyalty@asus.com and reference case number "N2407040629-0025". We recognize the critical importance of maintaining a fully functional device, and our team is committed to providing the necessary support.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please with how this laptop works. The size of the screen and laptop light sleek.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, very happy with this laptop. It's light weight and fast. No issues at all
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for every day use and casual stream
I would recommend this to a friendGood decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Does what I need it to do and then some. Great screen and sound.
I would recommend this to a friend