Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12240972
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
ASUS Zenbook Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop! I got it for my online Masters program. It is light weight, touchscreen and I love the big screen!
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an overall great laptop. Does get a bit warm though and have a mediocre battery life.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. It is smaller and lighter weight. So easy to use.
I would recommend this to a friendLenovo Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Very fast downloads and long battery
I would recommend this to a friendUpgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Granddaughter is a college engineering major and needed to upgrade her laptop to run programs needed for degree. This powerful tool should do that for her.
I would recommend this to a friendASUS ZENBOOK S16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer but sometimes glitches but over all really good.
I would recommend this to a friendGame Changer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot express enough how crisp the colors are! Not to mention I love the back lighting of the keyboard. The co pilot pc has been a game changer for creating power points for work sessions!! What used to take me 6 hours now takes me 1-2!!! I love this computer!!!
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! This laptop is sleek , light and has a good size screen. Would buy again if needed
I would recommend this to a friendGreat Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this laptop. Very fast. Great graphics. Love the 16 inch screen!
I would recommend this to a friendgreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop. I have had no issues. Very Happy with my purchase.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use for word docs, email, set up has been fantastic
I would recommend this to a friendlaptop computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fast and a very clear monitor screen. I would recommend to anyone.
I would recommend this to a friendGreat but with flaws (what a shame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except for two issues that lead to my return: 1) the over heating issue when it's plugged in - it's too hot not just at the bottom but also on the top surface, making it hard to use at all. 2) the keyboard is very not visible and very hard to see the letters on it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Htao7,
We sincerely apologize for the issues you've faced with the Zenbook and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our Product Team for review.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408003491-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus Zenbook S16 review.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine have had no issues with it. Fantastic screen. Would buy again.
I would recommend this to a friendGreat laptop - better than Mac IMO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great - from how quiet the keys are, the graphics, to its ability to maintain speed while running multiple software simultaneously, it's worth the price.
I would recommend this to a friendOverheating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just started using this new laptop for a week. I have noticed overheating issue which led to screen going black out and I just could not turn it back on. My previous ASUS laptop lasted for 13+ years without any major issues which is the reason why I purchased my 2nd ASUS laptop but it is a bit disappointing.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tofu,
We sincerly apologize that your device is currently unable to reboot due to overheating. This is not the kind of quality to expect from our products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, we recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Product works very well. Quite fast was delivered early
I would recommend this to a friendPerfect Laptop If Properly cooled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop the only downside is it gets hot no matter what especially when you plug the charger in. I guess it to thin to properly cool this chip. otherwise it has nice specs
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shawn K,
Thank you for taking the time to share your experience with the ASUS UM5606WA Laptop. We're glad to hear you're pleased with its powerful specs and overall functionality and we apologize for the overheating issue you've experienced, especially while charging.
To help resolve this issue, we recommend reviewing the troubleshooting steps outlined in the FAQ linked below. If the problem continues, please don’t hesitate to reach out to our support team at https://www.asus.com/us/support/CallUs, so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great laptop for everyday activities.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen, fast boot-up, nice keyboard, very reflective screen, however, windows install errors are the actual problem.
I would recommend this to a friendThumbs up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for both gaming and business. Fits all of my needs as a casual computer user.
I would recommend this to a friend