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Customer Ratings & Reviews

$1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 571 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 571 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop amazing price. Open box half price and shipped to the house too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as they once were

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got very hot with very little usage or speed. Weird angled metal is very thin and sharp right under the ports making it easy to break and get little paper cut type cuts just holding the laptop. Didn’t have a numpad like I expected a 16inch to have. No optical drive anymore and not much a user can repair, replace, or upgrade on it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Roger,

      Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely apologize that the device did not meet your expectations in terms of heat management, chassis design, and expandability. We understand how important comfort, usability, and reliability are, and we regret the inconvenience this has caused.

      Your feedback is very valuable to us, and we will ensure it is passed along to our product team for further review.

      To assist with troubleshooting the overheating issue described, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues:  https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best all-rounder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop! All the right features and specs to make this an excellent daily user for business and productivity. Having had a Carbon X1 as my previous daily, the 16" screen is much more useful than the 14" on the X1. In my research this was the best all around unit, without going with a dedicated gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and fast operating system. It has excellent display and graphics. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Sweet Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless operation. Beautiful screen. Everything i could have hoped for and morw.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Sorta Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased laptop for work looking for an alternative to the Macbook Air 15. Pros: Lightweight OLED display is sharp and bright Performance - in regular Office type tasks and Web - felt snappy Design - I thought it looked clean and professional Ports - good selection of ports Ease of setup - been trying out Snapdragon laptops and had trouble getting printers and scanners to work it was nice to just have everything that needed to be installed just install without issues Cons/Issues: My unit had intermittent screen flickers Runs hot you don't notice the fans to much but it's hot like a gaming laptop hot just doing normal stuff Came without "Old" MS Outlook and subsequently the Mail setting in Control Panel which made it impossible to setup Exchange settings for Outlook Mail. New Outlook doesn't support Exchange Mail and I couldn't find a way to download Old Outlook and Old Control Panel. Ultimately returned for this reason It's a nice laptop that ticks off a lot of boxes. The screen flicker issue might be just with the specific unit. The heat is worrisome but I guess it's expected for something this thin. Ultimately the inablity to setup my Exchange email along with the flickering screen had me returning it, but this has me looking at some of the other laptops with this processor.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services.

      It is recommended to download and update the BIOS Version 309 for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid critical problem that system cannot be turned on.

      Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408003491-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      BIOS Update for Windows: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA Asus

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    ASUS Zenbook review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, long battery life, and overall speed is excellent. I use this laptop for my mobile business and it is very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady that helped me gave great customer service. She was well informed about the product, but most of all she had integrity. She was pushing me to go one way,but when I asked her what makes windows computer better honestly. She replied the Asus computer is the better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest response and display!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled about this purchase. This is a superb laptop, with a fast response and outstanding graphics. I can perform multiple tasks without any trouble. While I hesitated on buying an ASUS product (this is the first one I’ve ever had), the advice I got at Best Buy was indeed the best: this is an excellent buy. I would totally recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Exceptionally high-quality laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "An exceptionally high-quality laptop with outstanding speed and efficiency."

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer at a good price. Plenty of memory and processor speed to handle larger applications and graphics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Zenbook review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced my 15 year old laptop with this ASUS. I have been missing out on so many new features. I really like the lighted keys. This cam with so many features & I am still discovering something new every day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lap top review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top, good graphs and fixtures, I will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Workhorse for my small business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, lightweight and is perfect for using multiple programs at once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Super light weight. I love the look of it, battery life if excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very Great Laptop For All Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Zenbook S 16 stands out as a premium Windows laptop that combines a high-quality OLED display, robust performance, and a sleek design. While it excels in many areas, potential buyers should be aware of its thermal characteristics and the current state of its AI features. Overall, it offers a compelling package for those seeking a powerful and stylish laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great Gaming/School Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, speed and battery lasts long enough for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it! The screen is gorgeous and it’s powerful enough for very light gaming, everything she enjoys. Only small issue is the battery life isn’t as long as we initially expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Fantastic all arounder - great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic laptop so far, max out the display settings and you'll be drooling.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop, its speed and design are unique, majestic from every angle. I recommend it 100%. I'm more than happy.

    I would recommend this to a friend