Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 6584435
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice but might have a potential issue.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design is impressive. I like the thinness and performance. However, I don’t know why the swap from battery mode to plugin caused a system failure. Then, I was unable to turn on the device for a long while, so I had to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Louis C,
We sincerely apologize for the issues you've faced with the ASUS Zenbook S 16 Laptop and for the inconvenience this has caused. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408003491-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great but needs more keyboard backlight settings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS is missing the mark on the keyboard backlight for this laptop. All 3 settings are way too bright and uncomfortable to be used at night. I just want to barely see the keys at night not be blinded. Needs an update to give 1% backlight. Screen glare could be better. Everything else is great
I would recommend this to a friend- Pros mentioned:Screen quality
Asus Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery good item description. Very good quality item and packaging.
I would recommend this to a friend Great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. OLED screen is bright and sharp. Very light for travel. Machine is fast with Aton of storage space.
I would recommend this to a friendGreat! But not as good as other brands i have had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. That being said I gave 4 stars because 1) It doesn't have the 10 key buttons 2) It seems to come with One Drive. Which I did not want. 3) Some navigating seems more difficult than all my old PC'S.
I would recommend this to a friendExcellent ultra thin laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Runs very smoothly and it's very light and easy to travel with
I would recommend this to a friend- Pros mentioned:Overall performance
Worth it when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed great and it had an amazing sale on it when i got it
I would recommend this to a friend good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop very much except there is a problem with its speakers. They stop working for some unknown reason. I have to restart the computer to get the speakers to work again. It has been inconvenient during Zoom meetings
I would recommend this to a friend- Cons mentioned:Heat
Asus laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one overheated had to change it. The new one is working ok
I would recommend this to a friend - Pros mentioned:Screen quality
Recommend this laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, don t lag, great quality of the screen, i do some light gaming don t have any problems!
I would recommend this to a friend - Pros mentioned:Processor speed
SHOULD HAVE UPGRADED MUCH EARLIER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LIGHT , QUICK, CAPABLE. I CAN KEEP MANY SITES OPEN WITHOUT ANY SLOWDOWN. NICE MACHINE.
I would recommend this to a friend - Cons mentioned:Fan noise
Best Laptop 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop of the year 2024. best design. Track pad is really good. sleek design. The only thing that can improve the annoying fan noise that I get sometimes.
I would recommend this to a friend - Pros mentioned:Screen quality
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop recommend this product high quality
I would recommend this to a friend Avoid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Zenbook S16 is built on an unstable firmware stack — EC, ACPI, and I2C constantly fail in different ways, and ASUS’s forced power‑management only hides the instability instead of fixing it. Every reboot brought a new failure, making the laptop impossible to rely on. This isn’t a stable product — it’s a rotating set of problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GraysonL,
Thank you for sharing your experience with the ASUS UM5606WA Zenbook S16. We sincerely apologize for the instability you encountered with the firmware and the frustration this has caused. We understand how important reliability is in a laptop, and we regret that the product did not meet your expectations.
To further investigate the issues you described and explore possible repair or support options, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our specialists will assist you with diagnostics, troubleshooting, and warranty services if required.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407040629-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Large touch screen, very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large bright touch screen for ease of use, very fast
I would recommend this to a friend - Pros mentioned:Processor speed
Slick laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and fast too. Have not had any issues with heat. Screen is bright and colorful.
I would recommend this to a friend Good laptop, but backlight was too bright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the computer was good, but the backlit keyboard was way too bright even on the lowest setting. I had to close the laptop lid while turning to the backlight down so I didn't blind other people on the airplane. The touchpad could also be better, mechanical just isn't that helpful.
I would recommend this to a friend- Pros mentioned:Battery life
Improves on the original nicely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld, basically improves on all aspects from the first gen including much better triggers and better battery life. Only thing is it's noticeably heavier.
I would recommend this to a friend - Pros mentioned:Screen quality
Love it so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve had. Very sleek and stylish. Will recommend this Asus brand to anyone.
I would recommend this to a friend - Cons mentioned:Heat
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love design and functionality. No issue so far with overheating.
I would recommend this to a friend