Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 6584435
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
Great! But not as good as other brands i have had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. That being said I gave 4 stars because 1) It doesn't have the 10 key buttons 2) It seems to come with One Drive. Which I did not want. 3) Some navigating seems more difficult than all my old PC'S.
I would recommend this to a friend- Pros mentioned:Overall performance
Worth it when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed great and it had an amazing sale on it when i got it
I would recommend this to a friend - Cons mentioned:Heat
Asus laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one overheated had to change it. The new one is working ok
I would recommend this to a friend - Cons mentioned:Fan noise
Best Laptop 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop of the year 2024. best design. Track pad is really good. sleek design. The only thing that can improve the annoying fan noise that I get sometimes.
I would recommend this to a friend - Pros mentioned:Screen quality
Recommend this laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, don t lag, great quality of the screen, i do some light gaming don t have any problems!
I would recommend this to a friend good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop very much except there is a problem with its speakers. They stop working for some unknown reason. I have to restart the computer to get the speakers to work again. It has been inconvenient during Zoom meetings
I would recommend this to a friend- Pros mentioned:Processor speed
SHOULD HAVE UPGRADED MUCH EARLIER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LIGHT , QUICK, CAPABLE. I CAN KEEP MANY SITES OPEN WITHOUT ANY SLOWDOWN. NICE MACHINE.
I would recommend this to a friend - Pros mentioned:Processor speed
Slick laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking and fast too. Have not had any issues with heat. Screen is bright and colorful.
I would recommend this to a friend - Pros mentioned:Screen quality
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop recommend this product high quality
I would recommend this to a friend Excellent ultra thin laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Runs very smoothly and it's very light and easy to travel with
I would recommend this to a friend- Pros mentioned:Screen quality
Large touch screen, very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large bright touch screen for ease of use, very fast
I would recommend this to a friend - Pros mentioned:Battery life
Improves on the original nicely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld, basically improves on all aspects from the first gen including much better triggers and better battery life. Only thing is it's noticeably heavier.
I would recommend this to a friend Good laptop, but backlight was too bright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the computer was good, but the backlit keyboard was way too bright even on the lowest setting. I had to close the laptop lid while turning to the backlight down so I didn't blind other people on the airplane. The touchpad could also be better, mechanical just isn't that helpful.
I would recommend this to a friend- Pros mentioned:Screen quality
Love it so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve had. Very sleek and stylish. Will recommend this Asus brand to anyone.
I would recommend this to a friend - Cons mentioned:Heat
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love design and functionality. No issue so far with overheating.
I would recommend this to a friend - Pros mentioned:Battery life
Thin and light is great if cooled properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is excellent. The laptop looks beautiful. Speakers are awesome. Screen is nice but very very glossy. Port selection is good. Windows felt snappy overall. Track pad is pretty solid. Battery life seemed okay. The biggest problem was how hot the keyboard and bottom felt when performing heavy tasks. Very hot to touch. Would burn your skin if touching. The fans would run while even watching 4K video on YouTube. This was a turn off for me so I returned the device. Most reviews have the same concerns with the heat so it is not isolated to this unit it is a design flaw across the board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TwoSixer,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2407040629-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Avoid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Zenbook S16 is built on an unstable firmware stack — EC, ACPI, and I2C constantly fail in different ways, and ASUS’s forced power‑management only hides the instability instead of fixing it. Every reboot brought a new failure, making the laptop impossible to rely on. This isn’t a stable product — it’s a rotating set of problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GraysonL,
Thank you for sharing your experience with the ASUS UM5606WA Zenbook S16. We sincerely apologize for the instability you encountered with the firmware and the frustration this has caused. We understand how important reliability is in a laptop, and we regret that the product did not meet your expectations.
To further investigate the issues you described and explore possible repair or support options, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our specialists will assist you with diagnostics, troubleshooting, and warranty services if required.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2407040629-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Machine is great, AI issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, but very easy hot in summer for 2 reason: + Main issue is AI taken too much performance. + Design isn't good enough for cooling device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
It is recommended to download and update the BIOS 309 and firmware for system performance optimization. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408003491-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
BIOS Version 309: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA
- Pros mentioned:Screen quality
Asus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! amazing display and with all the new technology,highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
asus computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and meets all of my needs for home use
I would recommend this to a friend
