Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 6584435
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
SHOULD HAVE UPGRADED MUCH EARLIER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LIGHT , QUICK, CAPABLE. I CAN KEEP MANY SITES OPEN WITHOUT ANY SLOWDOWN. NICE MACHINE.
I would recommend this to a friend - Pros mentioned:Battery life
Improves on the original nicely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld, basically improves on all aspects from the first gen including much better triggers and better battery life. Only thing is it's noticeably heavier.
I would recommend this to a friend good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop very much except there is a problem with its speakers. They stop working for some unknown reason. I have to restart the computer to get the speakers to work again. It has been inconvenient during Zoom meetings
I would recommend this to a friend- Pros mentioned:Screen quality
Nice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop recommend this product high quality
I would recommend this to a friend Good laptop, but backlight was too bright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the computer was good, but the backlit keyboard was way too bright even on the lowest setting. I had to close the laptop lid while turning to the backlight down so I didn't blind other people on the airplane. The touchpad could also be better, mechanical just isn't that helpful.
I would recommend this to a friend- Pros mentioned:Battery life
Thin and light is great if cooled properly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is excellent. The laptop looks beautiful. Speakers are awesome. Screen is nice but very very glossy. Port selection is good. Windows felt snappy overall. Track pad is pretty solid. Battery life seemed okay. The biggest problem was how hot the keyboard and bottom felt when performing heavy tasks. Very hot to touch. Would burn your skin if touching. The fans would run while even watching 4K video on YouTube. This was a turn off for me so I returned the device. Most reviews have the same concerns with the heat so it is not isolated to this unit it is a design flaw across the board.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TwoSixer,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407040629-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat dissipation
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love design and functionality. No issue so far with overheating.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Machine is great, AI issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, but very easy hot in summer for 2 reason: + Main issue is AI taken too much performance. + Design isn't good enough for cooling device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
It is recommended to download and update the BIOS 309 and firmware for system performance optimization. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
BIOS Version 309: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA
- Pros mentioned:Screen quality
Large touch screen, very fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large bright touch screen for ease of use, very fast
I would recommend this to a friend - Pros mentioned:Overall performance
Say bye to the Macbook Air!! Asus did well!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! Had a Samsung galaxy book 4 pro before this and it had problem after problem. You will not be disappointed with this Asus Zenbook!
I would recommend this to a friend - Pros mentioned:Screen quality
Love it so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve had. Very sleek and stylish. Will recommend this Asus brand to anyone.
I would recommend this to a friend - Pros mentioned:Screen quality
Asus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! amazing display and with all the new technology,highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfull product, how i suspect , i recomend but in the Store , the employer explain me all i want to know about this computer ! Great atención !
I would recommend this to a friend - Pros mentioned:Screen quality
Asus zenbook 3k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an awesome product, excellent performance, the degada display feels amazing, as well as the exterior appearance.
I would recommend this to a friend - Pros mentioned:Overall performance
asus computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and meets all of my needs for home use
I would recommend this to a friend A SOLID BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop offers great value for the price—it's both stylish and sturdy. You really can't go wrong with this purchase. My only wish is for a firmer feel to the keyboard.
I would recommend this to a friend- Pros mentioned:Overall performance
Execellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Execellent me encantó es perfecta la recomiendo al 100%
I would recommend this to a friend - Pros mentioned:Screen quality
Daniel D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful purchase. It has everything we need and more. Lots of new features, and great display and color
I would recommend this to a friend - Cons mentioned:Heat dissipation
Defective ASUS laptop(s)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like ASUS laptops, but I had a bad experience, actually several, with this one. The first one I bought constantly overheated. GeekSquad tried to repair it but to no avail, so they replaced it. The replacement had a bad motherboard, so that got replaced as well, but with a different brand. The odds of getting 2 bad ones should be fairly low, so maybe there is some issue with this particular model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nancy,
Thank you for sharing your experience with the ASUS UM5606WA Laptop. We sincerely apologize for the repeated issues you encountered with overheating and hardware failures. We understand how frustrating it must have been to go through multiple replacements, and we regret that this affected your experience with our product.
Your feedback is very important and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408005206-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Processor speed
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Condition and High performance. Only disadvantage is not 360 except that all are good and new AI processor. Good graphic card.
I would recommend this to a friend