Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 6584435
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
Excellent ultra thin laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Runs very smoothly and it's very light and easy to travel with
I would recommend this to a friendASUS Zenbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product sometimes it freezes but overall I recommand
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear HollandF,
We regret to learn that you are experiencing freezing issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) https://www.asus.com/support/faq/1038855/
- Pros mentioned:Overall performance
Best in class!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect laptop you can get in this configuration and price.
I would recommend this to a friend - Pros mentioned:Processor speed
Excellent purchse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent computer, fast service, versatility connections
I would recommend this to a friend Asus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for what we wanted . Has all the memory and operating functions we need. And Asus is a great brand. And it was on sale! Thankful to have purchased it when we did.
I would recommend this to a friendThankful student
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This location was so helpful. I had water damage in my laptop during finals week and needed to get at my notes. The assistant helped with that and helped me pick out a new laptop that met my needs.
I would recommend this to a friend- Pros mentioned:Screen quality
Asus s16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop i have 3k display amazing amd sooʻoooooooooooo goooooooooooooooooddddð
I would recommend this to a friend Okay option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little bit disappointing that the laptop wasn't convertible, but while I had it it was a good option. I ended up returning it because my model had issues with Bluetooth headphones.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Great PC for Ai
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and great for all AI but heats up a bit!
I would recommend this to a friend - Pros mentioned:Screen quality
A mobile powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep powerhouse. Crips screen. Fast boot times and sleek body.
I would recommend this to a friend Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hand owned this laptop for about one month as of the time of this review. I really love the laptop. As others have stated it can get hot, but I haven’t yet seen any performance hot because of it. The speakers get to be a decent volume and have good sound quality, not tinny sounding like on some laptops. All in all I love this laptop and in happy I purchased it.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Warm but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck laptop, can gets little warm
I would recommend this to a friend - Pros mentioned:Overall performance
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time, well packed, good price for the product
I would recommend this to a friend Serious issues with internet connectivity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely frustrating. I was hoping that it would work fine, but it didn't. Wifi is horrible even after updating the drivers. After talking to support on line. After going to best buy to have it checked. Google Earth some times doesn't open; I had to open it in safe mode. The internet connection comes in and out. My Nimo laptop that I bought reads downloads of 550 to 600 mbs versus this Asus at 25 to 50 mbs side by side. What I love is the backlit keyboard, the light weight, the OLED touch Screen and has amazing speaker system. But none of this is important if the laptop doesn't work. I'm going to return it. Spent a lot of time trying to make it work but I think it has serious issues with BIOS and the internet says that the ASUS battery management system is to blame.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MrReviewer,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We sincerely apologize for the frustration caused by the Wi‑Fi connectivity issues, application performance concerns, and the time you’ve spent trying to resolve them, which ultimately led to a return of the device. This is not the quality of products we aim to provide, and we regret that your experience did not reflect our standards. However, we truly appreciate your positive feedback regarding the backlit keyboard, lightweight design, OLED touch screen, and speaker system.
Please be assured that your comments regarding Wi‑Fi performance, BIOS concerns, and the battery management system will be passed along to our product and engineering teams for review, as your input is invaluable in helping us improve the quality and reliability of our devices.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408003491-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Very nice, fast, responsive laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this laptop.i bought it for business use, however it has what is needed for gaming.
I would recommend this to a friendDecent but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent but the sound quality is sub par when compared to other six speaker laptops. The touchpad on mine doesn’t work all of the time which is probably a good thing because of accidental setting changes while typing. I haven’t noticed it getting too hot but I haven’t tried heavy workloads either, stays cool with normal use. Fingerprints are a nightmare to clean off of the top cover.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PCDJ64,
We appreciate your feedback regarding the notebook and apologize for the issues you've experienced. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. To troubleshoot the touchpad issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042539/
- Pros mentioned:Overall performance
ASUS laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and exactly what I was looking for. Very impressed.
I would recommend this to a friend - Pros mentioned:Overall performance
Great laptop with great battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money, best laptop that I’ve ever owned.
I would recommend this to a friend Avoid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Zenbook S16 is built on an unstable firmware stack — EC, ACPI, and I2C constantly fail in different ways, and ASUS’s forced power‑management only hides the instability instead of fixing it. Every reboot brought a new failure, making the laptop impossible to rely on. This isn’t a stable product — it’s a rotating set of problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GraysonL,
Thank you for sharing your experience with the ASUS UM5606WA Zenbook S16. We sincerely apologize for the instability you encountered with the firmware and the frustration this has caused. We understand how important reliability is in a laptop, and we regret that the product did not meet your expectations.
To further investigate the issues you described and explore possible repair or support options, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our specialists will assist you with diagnostics, troubleshooting, and warranty services if required.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407040629-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Zenbook Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really mid, don’t think it’d worth it at all unless it’s on sale, and I would recommend you trying to get protection on it since it’s breaking on me already
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear GR2Z,
We’re sorry to hear that you’re experiencing difficulties with your device being stuck on the ASUS logo screen. we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Stuck on ASUS/ROG Logo Screen During Boot https://www.asus.com/support/faq/1042613/