Customer Ratings & Reviews

It seems like to me all the negative reviews are from quality control issues and overheating issues. Both of these things I am not experiencing, so it seems like ASUS has fixed these issues. I highly recommend you give it a try, especially when it goes on sale. I got mine for 920 open box. Coming from the 2024 g14, this laptop feels extremely premium and the build quality is excellent. It is also very very thin, I kind of wish they made it slightly thicker but with a 99 wH battery. Battery life seems solid so far at 120hz but it is nowhere near macbook levels, but you can't ask for much more from a windows x86 device. Screen is also top notch, but it has a weird coating under the glass that you can see under bright lights. The speakers aren't as good as the g14 but I was expecting far worse from such a thin chassis. It actually sounds quite decent, I'd say probably similar to a macbook air. Overall, great laptop so far and no issues that I've faced really.

It's amazing how good laptops have gotten. How they pack so many features and performance in such a light and sleek build is amazing. The OLED display is beautiful! Rich colors, deep blacks, and contrast for days. I've gotten spoiled by the recent OLED displays lately that I can't go back. All my screens are OLED now! And with a 120hz display everything is super smooth. Scrolling, videos, all of it. It has all the ports and specs I need and then some. I have it connected to my Sony TV as a monitor and it's the perfect match up. Sound is great and very clear. No distortion at high volumes. Surprising lows. I don't see a need for any external speaker. Battery life for days! Wow, this one really surprised me. Normally I hear about super long battery life that is usually not even half true. This thing just runs and runs. It's now my new go to for any time I need a pc on the go! Performance is excellent! No matter what you throw at it it handles it with ease. No delays, stutter, or "not responding" anywhere in sight. And boots up insanely fast! Overall this is perfection in a small sleek, light package. If you need a laptop that gives it's all this is it. Performance, looks, sound, and top motch battery life. High recommendation!

The new Asus Zenbook S 16 is another model in Microsoft's stable of Copilot PCs. Pro: - The Asus is using AMDs new Ryzen AI 9 series processor aimed at neural processing, as well as, general processing for the Copilot initiative. - It is coupled to a wonderful build quality using Asus' Ceraluminum finish. It is meant to be a ceramic like finish coupled to more traditional aluminum frame. It feels wonderful to hold and makes for a fairly light build. Overall build quality is fantastic and feels premium. - The OLED screen is, well, OLED. Outstanding contrast and color with variable refresh rate makes for a premium display. - Keyboard and trackpad are also solid. Good tactile feel and feedback. Wonderful to type on. - Machine feels snappy when plugged in and is a great home/office machine Cons: - The processor gets sluggish on battery. While still bearable to use it is not as responsive as a comparable ARM based machine in this mode. - The WiFi is terrible. Constantly drops off the network even after installing latest drivers. I only tested on WiFi 7 so I am discounting that as a possible reason, but doesn't make it very usable for me. - Battery life could be an issue if you push the machine hard. The long and short of it is that Asus has built a compelling machine that might benefit from a different processor and WiFi chip. The AMD processor has the power when plugged in, but becomes a questionable value on battery. Hopefully, Asus can sort out the WiFi 7 connectivity issues and this isn't a MediaTek problem that is inherent to their platform. The new Asus Zenbook S 16 is worth the look if you are running legacy Windows applications. If so then it might be just what is needed since that is a hole in the Windows on ARM juggernaut.

The design and package presentation are outstanding! This is a very cool looking computer. The display is very nice, and the PC works well with multiple tabs open

Best Laptop for students who needs an alternative for MacBook. Provides battery life to more than 10-12 hours consistently. The processes feel faster, the design is sleek and professional, feels light weight and portable light weight laptop.

Love how sleek it is and light! Super pretty and nice. Weirdly glitches from time to time though.

Very nice laptop. Thin. The materials are very nice. The specifications are very good for a home laptop.

I was really excited about this laptop given its memory capacity, its 1 TB SSD, and the OLED screen. Beautiful laptop but the wifi kept going in and out, which was frankly terrible to use. It wasn’t my wifi connection that was the issue, as all my other devices were running fine. It was the laptop. I even followed Asus’ WiFi troubleshooting guide and nothing worked: https://www.asus.com/us/support/faq/1015073/. It was frustrating to see a new laptop not even effectively connect to wifi. I was so frustrated that I retuned it the same day. I later found out in other reviews that other users experienced the same issue. Save yourself the time and look elsewhere.

Amazing screen with almost no bezel. So little bezel that the screen cracks with the slightest bump... Without a warranty, a new screen from a certified repair shop costs nearly as much as a new laptop. So, no - despite the laptop being amazing, I will never buy it again. Asus - please work on making these laptops less fragile than a snowflake. Kinda defeats the purpose for a laptop to be mobile if it breaks if you look at it wrong.

It would be a lot better if it had a numeric key pad on the right side and not just the numbers on the top row.

Horrible experience with this computer and Best Buy geek squad. After updates, camera is not recognized and won’t be until 24H2 is released. Can’t release 24H2 to Asus computers because of “known issues”. Excessive RAM usage. Lenovo i5 with 12gb ddr4 ram was running better than this laptop. Randomly turns itself off after idle periods with lid closed. Asus sent me to geek squad for warranty coverage. Was told by geek squad they can’t touch my computer because it’s a company computer and before that were trying to charge me 100$ for a “diagnostic”. Then proceeds to tell me that asus aren’t that good and to get a Lenovo. Be careful out here. These companies don’t give a crap.

1st order was cancelled. 2nd order was missing adapter. By the time I bought adapter and tried it, the keyboard was sticky and had problems. I couldn’t return because it’s past 15 days. This is worst experience ever. Paid for best quality open box, got a defective and missing parts. Can’t return and can’t get adapter - fraudulent advertising.