Customer Ratings & Reviews

My daughter got accepted in law school and she needed a new laptop. My wife and I decided that she needed a really good one and that is why we chose to look at Best Buy. Not only does Best Buy carry a large selection of laptop computers but they also have Retail Sales Associates that has worked with all of them and are very knowledgeable about their products. We happened to get one of those Retail Sales Associates when my daughter was trying to decide. She really liked the Lenovo, however, since the particular computer that she wanted was on back order due to it's popularity, she was kind of lost. That is until a kind sales associate stepped in and told her that he really liked the ASUS Zenbook S 16. Not only did he explain all of the various features, he took my daughter over to the laptop to see all of them. We were all amazed by how light the Zenbook was and could not believe all of the different amenities that came with the computer. The biggest thing for my daughter, which not a whole lot of people think about, is all of the USB, HDMI and other ports that were on the computer. The Zenbook is packed with all kinds of different high-definition multimedia interface ports and it had every one that she needed and wanted. The screen on the Zenbook was amazing and it was super fast. My daughter definitely wanted this computer and the only thing that was standing in the way was waiting for the popular associate to finish with other customers so that we could purchase it. Once my daughter got the computer home, she called us to tell us every feature that it presented and how excited that she was. She definitely knew that she purchased (well dad purchased) the best computer with all the gadgets she needed and could not thank the sales associate enough. Her and my wife also went back a week later to get a great printer and was lucky enough to have the same sales associate again attend to their needs. He was wonderful and dedicated to his job. The best thing that happened after the sale, was my daughter calling me to tell me she loved me and thanking me for getting her such a nice laptop. That really made my day. It even got better as I was able to price match with Best Buy a week later and get a much much lower price which was reflected on my Best Buy credit card. We definitely made the right choice and the right store.

This is the best computer I have ever owned. It's light and thin, very fast, and has a fantastic OLED display. Also, the keyboard is terrific, and battery life is quite good. The speakers are better than I thought they would be.

Very happy with this purchase! Beautiful display, great battery life, fast and easy to use. Has handled everything I have done on it. My only concern is that it does get hot rather quickly. No issues with it yet!

I’ve been using the ASUS Zenbook S16 for daily work and school tasks, and it has been a great experience so far. The laptop is very responsive and handles multitasking smoothly, whether I’m browsing, working on documents, or streaming content. The display is one of the highlights. It’s large, sharp, and very comfortable for long hours of use. The slim and lightweight design makes it easy to carry around, and the build quality feels solid and premium. Battery life is reliable for daily use, and the overall system feels well optimized and quiet. This laptop offers a great balance between performance, portability, and design. I would definitely recommend the Zenbook S16 to students and professionals looking for a powerful and stylish laptop.

Screen is solid, ASUS made this one user friendly light weight. Battery life is as advertised. Gets a bit warm borderline hot at air vents.

Gorgeous laptop, very thin and light. The OLED screen is amazing but as others have noted, the heat is real. Even with light usage (web browser, Outlook, powerpoint) the laptop got pretty warm. I ended up returning it because the glare/reflection from the screen was awful for use case. My office has overhead lighting and that's all I could see on the screen.

Excellent product, Light, battery enough( saving energy mode 10h+) , good quality when you touch it. No issue with the heat ( without charging) If you want to buy it for game, not good, woth charging it’s very hot. Office use/ home work use, perfect screen. If asus can listen, be a better vision for screen side angle, improved viewing , now cannot see anything if daylight come in. Another thing is when you open it , you might scratch the camera or the top screen, the open design need to be better.

Great laptop overall. Vibrant screen with good colors. Bright enough for indoor use. Fast and responsive in Windows. Very lightweight and good portability. The AI functions are still a mystery to me. Not sure of how this laptop is AI vs one that isn't AI. Keyboard keys are too shallow, but gets the job done. Take note that there is no CTRL key on the right side, which is annoying. After 3 months, the screen started glitching for 1 week until it would not turn on. Now I have to send it in for warranty repair. Never had this happen on any of my numerous other laptops.

In terms of hardware and physical features, this is the best laptop I've had. It's superior to the Apple MacBook Pro line. I've been using it daily since November 2024, and the performance has been nothing short of exceptional. The AMD Ryzen AI processor and 24GB of RAM handle heavy multitasking effortlessly—whether I'm juggling massive design files, putting together comprehensive brand books, or managing complex web content, it never breaks a sweat or lags. The 16-inch 3K OLED touch screen is a massive highlight. The contrast and color accuracy are phenomenal, making any kind of image generation or visual asset review an absolute joy. On top of the hardware performance, the Scandinavian White chassis is incredibly sleek and looks highly professional for meetings. With the 1TB SSD, I have more than enough local storage for all my heavy project folders. If you need top-tier, reliable performance wrapped in a premium build, I couldn't recommend this more highly.

Really good for the price (got it for $1099 b/c of memorial day sale). Thin and elegant design. Havent maxxed out RAM usage yet, which is nice since with 16gb I was constantly having issues. Biggest problems thus far is that it gets decently hot, the battery life isn't incredible, and that it comes preinstalled with lots of ASUS software and Microsoft stuff (all of which is pretty standard). Hate the Copilot button, but again, standard. Overall, its performing quite well. Ive yet to use it with adobe or autodesk products, but I probably will in the future.

Having owned the X1 Carbon for many years, my standard is set high. This Zenbook s16 is almost a perfect ultra lightweight. The keyboard is not as good as the X1 Carbon, but it's still very good. I get about 6-7 hours of battery life with mix use of surfing and watching YT/movie. OLED screen is a nice touch and text reading does not suffer. On the negative side, this device gets warm when is being charged. Like other OLED screen laptop I've tried, reflection is almost unbearable in bright light or outdoor. Two technical issues I've come across are: 1) Screen black out twice while in use, and 2) Randomly not charging. The work around is to power down, unplug everything and hold the power button for 40 secs. I still like the Zenbook s16 and do hope these two issues get addressed in the future.

This is a gorgeous laptop. The Scandi White color is one of the best-looking designs I’ve seen in years, and the big screen makes it feel super productive. The keyboard is good and overall it feels modern and powerful. Unfortunately, for me it wasn’t a long-term keeper. The main reason is that I couldn’t get completely comfortable with the platform choice for my use case. I also kept feeling like I was chasing the “perfect device” instead of settling into one stable setup. As great as it looked, it wasn’t the right fit for my longer-term plan and ecosystem. Amazing laptop, but I chose to return it and simplify.

Overall satisfied with the device, use mainly for work, back in the last 12 to 14 hours with moderate use. I basically run electronic medical records on the device, speed's and good it is very portable. Love the sleek profile

My daughter likes this laptop. Overall, it works really well. Unfortunately, the "right" arrow key broke and it is not replaceable. The key still functions, it just has a vertical break in the middle of the key. Not sure how it broke. The screen is clear, and it is fast enough for her.

I've had this laptop for a week and a half and I have made up my mind, I am going to return it this weekend. It makes me a little sad that I have to do this. It's an incredible laptop. It's thin, light, and powerful. Its screen is great. Its hinge and its chassis feel very solid. But I have heard of way too many complaints online about the internal display cable failing after a short period of time. It's not a routine failure due to wear, it's almost completely random. Some people's laptops fail weeks or months after they bought it. I've seen a few people claim it failed just weeks after the 1y warranty window. If it does fail, you have to replace the entire display. Aside from the theoretical risk, I've noticed a recurring firmware issue that annoys me. Twice so far, when I opened the laptop from sleep, its CPU was stuck at its minimum clockspeed and everything was extremely sluggish. I had to restart the laptop to fix this. I've never experienced this before on a laptop. And yes, I am on the latest BIOS. Given that this CPU and this laptop are last generation's models, I doubt this issue will ever get fixed.

So far have been using this for about 2 months since the begining of my freshman semester for school. this laptop was meant to get me through my entire college journey. So far this laptop has been very buggy and giving me issues left and right. let me express that the pros include what it should, things like extra long baterry life that gets me through my entire school day on one charge pretty much, a beautiful display, and lightweight. The cons tho, The laptop runs very hot without even doinb much other than coding python and web browsing. The laptop will freeze and not respond to anything at all randomly. The laptop screen while beautiful will flicker randomly when im watching a video on canvas that was assigned to me. I know these issues are random and hard to replicate so i have not brought it in but I do plan on it as soon as I can. I am very disapointed in asus as I use them for almost any PC DIY project I have ever done. This is a huge let down and could probably sway me to not buy asus again.

Pros: Fast Performance Good Battery Great Screen Good Build Good speakers Cons: Runs hot under medium loads, fans are a bit noisy keyboard and trackpad a bit mushy

I had a bottom of the line ASUS laptop for 5 years with never a problem. So was more than pleased with the new Zenbook S16. It has a sleek thin design, beautiful clear touchscreen, and awesome features on the touch pad. Plenty of memory and fast response. Plus, it’s light weight. I’m not a gamer and use mostly for small business and newsletters and photoshop work. But it meets all of my needs. Some reviews speak of it getting too hot, but I have not had a problem like that anymore than any other laptop. The battery lasts a strong 8 hours. It was easy to set up even though I was new to Windows 11. I would highly recommend this model.

The laptop packs more than enough power for all my work. While it might not be able to run AAA Games, it is most suitable for people wanting to do their office work, develop software, or just watch shows on the amazong display. And with the battery life, it is the best work laptop I can have. I used to have an MSI GF65, but it was just to heavy to carry around, and you cannot expect more than 30 mins of battery from any gaming laptop even for working on Word.

I absolutely love this computer! Its perfect in every way, the screen is so clear and vibrant, the processor is fast and handles everything i do on it, it’s really light weight to carry and move around yet its a very solid build quality. Here is nothing im unhappy with about this computer and i have told all my family and friends if they need a new computer to buy this!!