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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.2 out of 5 stars with 415 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the Zenbook S 16's exceptional screen quality, long battery life, and impressive overall performance. Its lightweight design and portability are also frequently praised, making it a convenient option for users on the go. However, some users have noted concerns regarding heat generation and fan noise in certain situations. The ample RAM is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 415 reviews
  • Rated 1 out of 5 stars

    Horrible quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for about 3-4 months. When i inititally got it i loved it, i loved the way it looked, the weight, the slimness however it did have bugs when i first got it, the laptops performance was mediocre, similar to that of a ryzen 5 chip when its 2 leagues above, as an electrical engineering student, id notice the differences. Most of the problems i faced were related to the graphics even though i updated the drivers, used the laptop on a cooling pad, and used it for browsing 90 percent of the time. The laptop would randomly flicker and sometimes would compltely glitch out the video or browser. Theres a severe amount of mura effect on the screen which bothered me initially but i got used to which is another example of poor quality. Now the reason im writing this is because its broken now from falling 2 1/2 feet onto a carpeted floor. I tried so hard to like the laptop but beyond superficial and visual feautures, it underperforms for a $1400 laptop. A drop 2 and a half feet deemed my “ceraluminum” laptop useless bending the frame while the blackness keeps spreading by the minute across the screen. Its compltely unusuable now. This isnt obviously covered by warranty so if you dont want to loose money dont buy this laptop as its extremely weak.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ozarimekeeper,

      It is with deep regret that we learn that your laptop was dropped and is now damaged, and we apologize for any inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.


      To obtain assistance with repairing the device or to further investigate the problem described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408005206-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great but hot and battery draining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a little hot but all in all a pretty good laptop. Battery life could leave something to be desired, but the screen makes up for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    I want to love it, but it has too many issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall right now how the laptop is alright. I want to say it's great since I saw reviews and there were a lot of good things to say about it, but after returning it 3x I can't say that. Cons: I replaced this laptop 3x times since each one has had some kind of issue with it. Replacement #1 - After getting it all setup I immediately noticed that when I would watch videos the screen would randomly go black for about a second and then back to normal. There was also one point where it was downloading an update and after it got a blue screen. I knew a brand new $1,400 laptop should not be having these kind of issues on day 1 so I returned it. Replacement #2 - After setting up this one I didn’t have the screen issues from before, but for some reason, the right fan was really loud. It would be running up a lot faster than the left one and had a really annoying whirring sound. It sounded as if there was a screw loose inside and so was moving on its own. I tried opening it to see if I could fix it, but 2 of the screws on the backplate were on there really tight. I got frustrated that again this $1,400 laptop had another issue so I returned it. Replacement #3 (Current) - Now I am currently using the 3rd replacement and it's been 2 months. The fan issues seem to be fixed with this one. I haven’t gotten a blue screen. However: Screen: I got a different kind of screen issue from the 1st replacement. Now when I watch am using the laptop either on websites or videos I will get a random 1-inch black bar across my screen wherever my mouse it located. It pops up for a second, but it feels like the laptop will just shut down at any moment. Power: (Not sure if this is related to the above issue with the screen.) Sometimes the laptop just won’t turn on. It would have a charge, but when I turn it on the keyboard lights up like always, but the screen remains black. I wait a few minutes and it still doesn’t turn on. Only until I do a hard reset by holding the power button for 10 seconds and turning it on again does it turn on. This happens about 1-2x a week. Trackpad: The trackpad will just randomly stop wanting to work. I will be doing something and the trackpad will stop moving. Even the mouse disappears. Then after a minute it comes back, but becomes crazy sensitive and unusable. I have to turn off and on the laptop to fix it or wait like 5 minutes to go back to normal since sometimes I am working on I can’t turn it off or I’ll lose my info. General complaints: Keyboard - At least on the white version it's hard to see the secondary functions on the number row. As in the @, #,$, %, and those other signs when using the backlight. I have to look over on top of the keyboard to see what I’m clicking on. Heat: There will be times that the laptop will be warm and the fans will turn on. Even right now as I am writing this I am on 54% battery not plugged in, I have one window open with 12 tabs and the fans are on and the back is warm. Looking at the My Asus app I can see that the right find is always running faster than the left one. Sometimes it gets really loud where I have to try and cool the laptop down by hovering it above my desk for a few seconds. It seems like the cooling solution in this laptop isn’t very good or the chip is drawing too much power. Or both. Battery: The battery isn’t as good as I thought it’d be. It lasts me about 8 hours just browsing the internet and watching videos. I was expecting at least 10 hours. Pros: Design - I love the design with how nice it looks. I wanted to get the higher ram option but the white is only available in this lower ram config. Speed: It's been pretty fast and I expected that since I also wanted the new AMD zen 5 chips. It can handle the 5 windows and 20 tabs each I have open on it. Display: Very nice display with the colors and the touch capability. Trackpad: It would've been nice if it was a haptic trackpad, but it still feels good. It's big and centered so it doesn't hurt my wrist as much as my HP Spectre x360 that I replaced. I think the left and right slide of controlling the volume and brightness is interesting but not too helpful since there are buttons for that already. Keyboard: The keyboard feels good and responsive. Since this is the laptop that has had the least amount of issues I am keeping it since I really want to like it and I believe all the issues I am experiencing now are software-based and not hardware ( but I could be wrong on that). However, I am debating about buying from Asus again. This is my first time buying anything from them and I am more frustrated than happy with these purchases. I hope they can get better quality control in the future and can get their software in order.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JohnD,


      Thank you for your comment.


      We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering and services. Regarding the issue with the random black screen, this will typically occur randomly when updates are being applied to the system. About the fan noise, it is normal just like any other brand with the same hardware configuration, for the fan to spin at full-throttle and generates noise louder than normal while the laptop is under heavy load like running resource-intensive applications. This fan noise will also occur during the initial WINDOWS setup and WINDOWS Update installation. Additionally, the fan noise will be louder while antivirus software or malware are running continuously in the background. About the battery draining faster than normal, it depends on what applications, services and processes are runinng simultaneously. You can disable applications, services or processes, not being used, in the Task Manager to save battery power. Or change the Power Option inside Windows Settings into power-saving mode. To keep the laptop in optmimum stability and performance, always ensure Windows, drivers, BIOS and applications updated. Updates for this laptop, please visit our Product Support page at: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_download?model2Name=UM5606WA .


      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product. Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    State of the art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's hands down the most beautiful laptop in the world! Everything, every single detail about it makes you feel good and screams excellence, from the chassis, keyboard beautifully lit to the incredible display, super crispy images, touchscreen so perfect and responsive that invites you to adopting s pens to draw and explore interactions once not so inviting, clunky or simply disinteresting. The performance and battery life are a closing combo that made me conclude: The best laptop I've ever came across in the pursuit for the best in class all-purpose laptop admittedly (in my case) aimed for work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, fast, light. Perfect for college work, light video editing, and even some gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    11/10 would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks clean and runs very well. It all runs quicker than my previous laptop and copilot is very easy to use. The ram is better than the average laptop in the market, and was definitely worth the price. Battery life is also great lasting me for all my classes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Asus Zenbook S16 OLED: “The Macbook Killer”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Zenbook S16: A Powerful and Versatile Laptop with AMD Ryzen AI 365 and Radeon 880M IGPU ⭐⭐⭐⭐⭐ (5/5) I recently had the pleasure of receiving the new Asus Zenbook S16, and I must say, it is an impressive piece of technology. Powered by the AMD Ryzen AI 365 processor and Radeon 880M integrated graphics, this laptop offers incredible performance for both productivity and gaming. Firstly, the AMD Ryzen AI 365 processor is a true powerhouse. With its 12 cores and 24 threads, this chip can handle even the most demanding tasks with ease. Whether you're working on complex spreadsheets, editing high-resolution videos, or running multiple virtual machines, the Zenbook S16 won't let you down. The Radeon 880M IGPU is another standout feature of this laptop. Asus claims that it's 15% faster than the previous generation Radeon 780M, and after using the Zenbook S16 for a while, I can confirm that it delivers on that promise. I was able to play popular AAA games like Red Dead Redemption 2 and Cyberpunk 2077 with smooth frame rates and decent graphics settings. In addition to the powerful hardware, the Asus Zenbook S16 also boasts a stunning 16-inch OLED display with a resolution of 2880 x 1800 and a 120 Hz refresh rate. The colors are vibrant, and the contrast is excellent, making it perfect for both work and entertainment. The touchpad is also quite spacious and responsive, which is a nice touch. In terms of battery life, the Zenbook S16 performed reasonably well. With moderate usage, I was able to get around 7-8 hours of use on a single charge. However, if you're planning on doing some serious gaming or video editing, you'll want to keep the charger nearby. Overall, the Asus Zenbook S16 with the AMD Ryzen AI 365 and Radeon 880M IGPU is an excellent choice for anyone looking for a powerful and versatile laptop. With its impressive performance, gorgeous display, and thoughtful design, the Zenbook S16 is sure to impress. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Lightweight but hot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the portability of this thing is really good! I really love the build quality and it runs extremely well. It does run KDE Neon (Linux) really well. Unfortunately, one major drawback for this laptop is that it gets really hot to the touch under light usage. I guess that what happens when you put a powerful processor and GPU in an extremely thin and light chassis. I burned my fingers typing on this thing under not even heavy workload! I ended up returning this laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jonathan,

      Thank you for your comment.

      We do understand your concern about thermal issues. It is normal for laptops, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially while running system resource-intensive applications, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While running resource-intensive application, please ensure no other resource-hungry applications are running in the background, this will spike the temperature. The heat or temperature does decrease or normalizes once system resource utilization goes down. Additionally, try to setup power options inside Settings > Power & battery > Power Mode, to "Balanced" or "Best power efficiency" mode. Furthermore, ensure Windows, drivers, BIOS and applications are up to date, always.
      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Portability
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Balance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer strikes a great balance between price, features, and performance. The processor run programs smoothly, and quietly as long as you're not doing any heavy duty gaming. Though the Radeon 880M does an impressive job of running even newer games at lower fidelity. The screen size is also great considering how light this laptop really is. This is one of the lightest 16" laptops I have ever used, and I am glad that it performs well. One of the biggest flaws of this laptop is the heat though. This laptop does get very hot. It may be the small body frame and internals, that it does not offer a great deal of ventilation, but when you there is moderate stress on the laptop, it gets real hot, and hard to use on your actual lap, so a cooler may be recommended. But if you can live with that, then I think you can be pleased with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Move over McDonalds.."I'm Lovin it!!"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been a lifelong Apple Macbook User who moved to Surface Pro's...then doscovered this Zenbook..which..seriously... beats them all.. Graphics...Processor...Memory...connectivity...backlit keyboard...everything! I could'nt be happier and Best Buy ( whrre I had'nt shopped in years...gave me an amazing deal..the staff and management were sooo very helpful and educated on the products.. using the store credit card allowed me a number of rewards and I simply paid the balance in full on first statement! I researched Sooo many comparible computers..this IS by far...the best I found at a price that could'nt be beat! Cheers Aussie ;)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as an upgrade from samsung laptop, and man its a great laptop, love the slim desing and the light weight. its color makes it modern and classy at the same time. the oled display is awesome with some glare noting a reposition cant fix.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very clear and sharp screen, sleek design, fast

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim body, like the color, easy to move around with a case for good protection and also with software protection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Very Good Think and Light 16in Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Galaxy Book2 Pro. It is very thin and light with great performance. Run hot though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is gorgeous! The 16nch Full HD screen provides crisp, vibrant colors, and it’s perfect for streaming movies, editing photos, or even working on detailed documents. The narrow bezels give the laptop a modern and premium feel, and the screen’s brightness is great for both indoor and outdoor use. As for the keyboard, it’s comfortable to type on – the keys are well-spaced, and the backlighting makes it easy to work in low-light environments. The battery life is fantastic as well – I can easily get through a full workday without needing to recharge. What really stood out to me, though, was the overall build quality. The laptop feels sturdy and well-made, and it’s surprisingly lightweight for all the power it packs inside. Plus, it looks sleek and stylish, which is a nice bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good laptop for the price. The screen looks amazing and has great color rendition. It's very lightweight as well. The main issues are wifi connectivity and screen artifacts when watching video. The wifi can be fixed in the settings by reducing the seeking aggressiveness of the wifi card. The artifacts occur at low brightness.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect Overall package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is a complete blend of Speed, fabulous vibrant display and slimmest laptop in the segment. It is currently the most powerful slim windows laptop available in the market. A perfect competitor to the MacBook Air m4 and MacBook Pro M3

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Laptop for basic day to day work. Great screen, great pad. Often has screen lag issues. Overall great laptop but has issues with bugs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this laptop is beautiful, it is very lightweight, and can run adobe illustrator and other programs I need it to run. Very happy with it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    fast and beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use for software development, casual daily web browsing, and light gaming, It is a very sturdy laptop, premium quality and great battery life. When the laptop is under heavy load, it gets hot. But this is the same for all x86 laptops in this category. I might get a laptop stand to help with the cooling. Since I don't game a lot, so it doesn't bother me that much and I don't think you should buy this laptop if you game a lot. I didn't run into any driver/software issue, So for the few days I am using it, it is great.

    I would recommend this to a friend