Customer Ratings & Reviews
- Model:
- UM5606WA-S16.R3651TB
- |
- SKU:
- 6584435
Customer reviews
Rating 4.2 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Top of the line, excellent computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like luxury, this is a top of the line, cream of the crop. It is a 16 inch, but it is so light and thin that looks and feel more like a 15-inch laptop. All aluminum construction feels great, feels premium, and feels sturdy. Solid built quality, excellent craftmanship and design. At first, I didn't like the white color, but it grew on me, it looks amazing. Excellent keyboard, excellent quiet trackpad, excellent speakers, you will enjoy consuming media on this machine. Asus typically do not use the best display panel, but this particular unit have a very good OLED panel, and AMD provides software to adjust the contrast and the colors of the display. I enjoy my time with this machine and am waiting on a good deal to buy one for myself, this is a machine worth owning. I love how it felt on my lap.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 3 out of 5 stars
Zenbook PC S 16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC runs smoothly and responsive. Screen is well established and utilized almost all physical area with very little overhead left. This is impressive. Double character keys with the second sub-print characters are too small with very thin ink! As such, unable to sufficiently catching the background keyboard light. As a result, the second characters on these double keys are not well lit, and thus hardly visible.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear CuongC,
Thank you for sharing your feedback regarding the ASUS UM5606WA Laptop. We are pleased to hear that you found the system to run smoothly and responsive, and that the screen design impressed you with its efficient use of space. However, we sincerely apologize for the inconvenience caused by the keyboard design, particularly the visibility of the secondary characters on the double keys when using the backlight. Your feedback is highly valuable, and we will ensure it is communicated to our product team for further evaluation.
To further investigate this issue and provide you with the best possible assistance, we kindly recommend contacting our support team at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Beautiful little powerful laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. It is quite powerful for its size. And beautiful as well.
I would recommend this to a friend Rated 1 out of 5 stars
Horrible quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this laptop for about 3-4 months. When i inititally got it i loved it, i loved the way it looked, the weight, the slimness however it did have bugs when i first got it, the laptops performance was mediocre, similar to that of a ryzen 5 chip when its 2 leagues above, as an electrical engineering student, id notice the differences. Most of the problems i faced were related to the graphics even though i updated the drivers, used the laptop on a cooling pad, and used it for browsing 90 percent of the time. The laptop would randomly flicker and sometimes would compltely glitch out the video or browser. Theres a severe amount of mura effect on the screen which bothered me initially but i got used to which is another example of poor quality. Now the reason im writing this is because its broken now from falling 2 1/2 feet onto a carpeted floor. I tried so hard to like the laptop but beyond superficial and visual feautures, it underperforms for a $1400 laptop. A drop 2 and a half feet deemed my “ceraluminum” laptop useless bending the frame while the blackness keeps spreading by the minute across the screen. Its compltely unusuable now. This isnt obviously covered by warranty so if you dont want to loose money dont buy this laptop as its extremely weak.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ozarimekeeper,
It is with deep regret that we learn that your laptop was dropped and is now damaged, and we apologize for any inconvenience caused. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
To obtain assistance with repairing the device or to further investigate the problem described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408005206-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability, Processor speed, Screen quality
Rated 5 out of 5 stars
Best laptop for Seniors!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this laptop. It is light weight, fast, excellent display, and, as a senior, very easy to use!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Very Good Think and Light 16in Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Galaxy Book2 Pro. It is very thin and light with great performance. Run hot though.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
State of the art
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's hands down the most beautiful laptop in the world! Everything, every single detail about it makes you feel good and screams excellence, from the chassis, keyboard beautifully lit to the incredible display, super crispy images, touchscreen so perfect and responsive that invites you to adopting s pens to draw and explore interactions once not so inviting, clunky or simply disinteresting. The performance and battery life are a closing combo that made me conclude: The best laptop I've ever came across in the pursuit for the best in class all-purpose laptop admittedly (in my case) aimed for work.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
ASUS Zenbook s 16
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to purchase the zenbook s16 because of the reviews. So far it has been great for my business and personal use. It's lite weight which is great for real estate and being on the go. I love the style and touch screen.
I would recommend this to a friend - Pros mentioned:Portability, Screen qualityCons mentioned:Heat dissipation
Rated 2 out of 5 stars
Lightweight but hot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, the portability of this thing is really good! I really love the build quality and it runs extremely well. It does run KDE Neon (Linux) really well. Unfortunately, one major drawback for this laptop is that it gets really hot to the touch under light usage. I guess that what happens when you put a powerful processor and GPU in an extremely thin and light chassis. I burned my fingers typing on this thing under not even heavy workload! I ended up returning this laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jonathan,
Thank you for your comment.
We do understand your concern about thermal issues. It is normal for laptops, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially while running system resource-intensive applications, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While running resource-intensive application, please ensure no other resource-hungry applications are running in the background, this will spike the temperature. The heat or temperature does decrease or normalizes once system resource utilization goes down. Additionally, try to setup power options inside Settings > Power & battery > Power Mode, to "Balanced" or "Best power efficiency" mode. Furthermore, ensure Windows, drivers, BIOS and applications are up to date, always.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
BEST LAPTOP FOR ALL NEEDS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING LAPTOP! can actually run games like CSGO, Marvel Rivals, Minecraft, and much more. The touchscreen capability works great and the OLED screen looks FLAWLESS. watching videos, doing schoolwork, gaming, everything performs wonderfully on this laptop. The built-in speakers and webcam are also amazing, the speakers can actually get really loud with good sound quality. The keyboard and trackpad are comfortable and the storage is great. This laptop has all the features one can ask for.
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 3 out of 5 stars
A beauty - with one major flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good: amazing speakers - best I have ever had in a laptop. Really nice screen - top notch. Nice and thin and light The bad: My laptop had an annoying creaking noise coming from the left hinge area everytime opened and closed. Exchanged it - and the same thing. Also the store model did the exact same thing. While you can usually nab this at 1199 - a creaking noise from the chasis is unnaceptable. I so wanted to love this laptop - returned - and fortunately Best Buy stepped up and allowed me to return even though I was outside of the return policy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mh555,
Thank you for sharing your experience with the ASUS UM5606WA laptop. We are pleased to hear that you enjoyed the speakers, display quality, and slim design. We regret, however, that the hinge noise issue affected your overall satisfaction and led you to return the device.
Your feedback is very valuable and will be provided to our product team for further review, as it helps us identify areas where improvements can be made.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408003491-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is gorgeous! The 16nch Full HD screen provides crisp, vibrant colors, and it’s perfect for streaming movies, editing photos, or even working on detailed documents. The narrow bezels give the laptop a modern and premium feel, and the screen’s brightness is great for both indoor and outdoor use. As for the keyboard, it’s comfortable to type on – the keys are well-spaced, and the backlighting makes it easy to work in low-light environments. The battery life is fantastic as well – I can easily get through a full workday without needing to recharge. What really stood out to me, though, was the overall build quality. The laptop feels sturdy and well-made, and it’s surprisingly lightweight for all the power it packs inside. Plus, it looks sleek and stylish, which is a nice bonus!
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
Great with software issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still figuring out kinks with the system, slow boot times and stuck on please wait. Besides this, everything is fantastic and the screen is gorgeous. Form factor makes it portable even at 16 inches.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Heat dissipation
Rated 5 out of 5 stars
fast and beautiful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly use for software development, casual daily web browsing, and light gaming, It is a very sturdy laptop, premium quality and great battery life. When the laptop is under heavy load, it gets hot. But this is the same for all x86 laptops in this category. I might get a laptop stand to help with the cooling. Since I don't game a lot, so it doesn't bother me that much and I don't think you should buy this laptop if you game a lot. I didn't run into any driver/software issue, So for the few days I am using it, it is great.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Just what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, fast, light. Perfect for college work, light video editing, and even some gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. She loves it overall! Sleek design, operates smoothly and just enough storage space for what she needs it for. Great price at the time and friendly customer service!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good laptop for the price. The screen looks amazing and has great color rendition. It's very lightweight as well. The main issues are wifi connectivity and screen artifacts when watching video. The wifi can be fixed in the settings by reducing the seeking aggressiveness of the wifi card. The artifacts occur at low brightness.
No, I would not recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Heat dissipation
Rated 4 out of 5 stars
HenryCo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's one of the windows laptops that make me feel, oh this actually might be able to compete with the macbook. But in the end the machine runs hot and the fan eventually gets loud anyway. But this laptop looks fine, truly. And the keyboard typing experience is pretty good as well.
No, I would not recommend this to a friend - Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
Slightly Disappointed - Maybe not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: OLED Screen 24GB RAM I actually like the design and finishing on it (Personal preference) Thin Neutral: Trackpad CPU Battery life GPU Cons: Runs very HOT I was excited to try the new AI chips. I was excited for the battery life and performance. But unfortunately battery life was the same as my 4 year old Lenovo that was the same price back then. Performance is fine. Nothing special. The graphics card was the biggest difference between this and my old laptop. 24GB of ram is nice for the price. The screen is nice. The other reviews are right, it runs HOT. Too hot for something that I don't keep on a desk all the time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Beau,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions.
It is recommended to download and update the BIOS 309 and firmware for system performance optimization. For troubleshoot the overheating issue you're experiencing, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with getting the device repaied.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
BIOS & Firmware: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA
- Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
A better Macbook air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is like a current Macbook air but much better in my opinion. Battery life is less, but still getting like 8 hours and much better performance, software selection, upgradability, repairability, price etc etc even the design is hotter. I wanted a lightweight machine that runs most older games, runs cool, silent and this thing delivers. Looks fragile therefore i kept the inner paper box for backpack support until i find some clamshell case. The screen is amazing and the keyboard is one of the best i ever used. I had a few software bugs out of the box and the charger will charge anything but this machine so i am using it with a pd charge battery between the charger and the machine now until i figure out what is wrong. Other than this I'm very happy with it.
I would recommend this to a friend



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