Customer Ratings & Reviews
- Model:
- UM5606WA-S16.R3651TB
- |
- SKU:
- 6584435
Customer reviews
Rating 4.2 out of 5 stars with 571 reviews
(571 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Zenbook S 16's exceptional screen quality, overall performance, and impressive battery life. The laptop's processor speed, portability, lightweight design, and ample RAM contribute to a seamless user experience. However, some customers have expressed concerns about the device's tendency to overheat and generate fan noise under certain conditions. Despite these drawbacks, the Zenbook S 16 generally receives positive feedback for its outstanding features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing, Amazing, and Amazing, with 2 Caveats ...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one amazing laptop, but I have some caveats. First, it has crap MediaTek 802.11, and surprisingly, the 802.11b is a little bit weak. I can get reception while laying in my bedroom, but if I cross my legs behind the laptop, that attenuates the signal enough that it will cut out. Second, the laptop is thin and cool MOST of the time, but charging heats up the battery A LOT. I wish there were a "trick charge" option. A lot of people buy this laptop expecting it to be an iGPU/APU gaming powerhouse, but it really is limited to 28/34w of power, so the 370 model is not really faster than the 365 model, and I got the 365 model because I mostly need a glass typewriter with a huge screen. The screen by the way is FANTASTIC (the nicest I have seen in my lifetime, and we have a $1200 Vizio Quantum X TV), and the performance and energy savings of this laptop are AMAZING. What is a problem, though, is bugs in windows 11, and you cannot downgrade to Windows 10 to get a stable OS because nobody is supportings Windows 10 on these AMD 300-series AI processors.
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
Laptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall laptop. It is lightweight and has a great display. I wish there were more USB ports, and the brightness level seems to dip a bit, but is easily changed.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing display and smooth everyday use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the ASUS Zenbook S 16 for a bit now and honestly, I’m really impressed. The screen is probably my favorite part. The OLED display looks amazing, super sharp with really vibrant colors, and everything just looks better on it. Performance has been great so far. It feels fast and smooth even when I have a lot of things open at once. No lag or slowdowns, which is exactly what I needed. I also like how thin and light it is for a 16 inch laptop. It’s easy to carry around and the white finish looks clean and premium. Battery life has been good for me, especially considering the performance. The Copilot features are interesting but not something I really rely on yet Overall, I’m really happy with this purchase. It feels like a great balance between power, design, and portability.
I would recommend this to a friend- Pros mentioned:Portability, Screen qualityCons mentioned:Heat dissipation
Rated 2 out of 5 stars
Might want to pass on this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is nice and it is light. Wifi has intermittent brownouts, sometimes it completely disconnects which can only be fixed be a hard power off. Touchpad occasionally goes crazy and becomes hypersensitive. Putting it to sleep fixes this. I have had 2 or 3 times where it completely shutoff (while plugged in). It runs hot when watching videos. I wish I had returned it and waited for an Intel Lunar Lake laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David B,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
Based on the issues described, It is recommended to download and update the BIOS to version 309 for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid a critical problem that may cause the system to not be able to turn on.
BIOS Update for Windows: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-s-16-um5606/helpdesk_bios?model2Name=UM5606WA
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2407040629-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus Zenbook S Oled Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I first used the computer, it was the best performance computer I have ever used. The keyboard is nice for typing. It runs processes fast. It doesn't slow down even if there is a decent amount of storage. It has exceptional accessibilities that help in so many ways. This computer was built for everything: work, school, and personal use. It is very easy to navigate. One of my favorite features is being able to see what you have worked on in the past, by showing the tabs and what was opened last. It has a decent sound system, the pixelation is very nice. If i could change one thing, it would only be having the computer a little bigger. But besides that, it is perfect and exceptional. Truly the best computer you could ever purchase.
I would recommend this to a friend- Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Waited until I found an open-box for this beauty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lovely laptop, actually smaller in person. The screen is fantastic, and illuminates from a very wide angle, but it is a bit reflective. SO happy to find an open box of this, so willing to drive 90 mins up to Erie and glad that I did. Much more powerful that my PC which was no slouch just a few years ago. I haven't really experienced any overheating but I use it on a desk.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
A great mid range laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite numerous lukewarm reviews I am very happy with this laptop. I upgraded it to windows 11 pro and also installed a WD SN7100 2TB SSD. I use it with an expansion dock through which I connect an external 4K Monitor. The only complaint I have is that the ASUS drivers seem a bit dodgy. The monitor sometimes doesn’t receive an HDMI signal after hibernation? Hopefully ASUS will address their deficiencies going forwards. I use a (fairly powerful, slightly noisy) cooling pad to address the heating that folks talk/complain about and it keeps my CPU temperature comfortably in the 50s. Overall I’m very happy with the laptop. Beautiful screen and a decent selection of ports.
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen on this laptop is beautiful, it is very lightweight, and can run adobe illustrator and other programs I need it to run. Very happy with it!!!
I would recommend this to a friend Rated 4 out of 5 stars
Perfect Combination
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS Zenbook S16 is a sleek and powerful laptop with a beautiful large display, fast performance and premium design. It is great for students, office work, browsing and entertainment. The battery life is also good, which makes it useful for daily use. Overall, it is a very good laptop if you want something stylish, lightweight and reliable.
I would recommend this to a friend- Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Asus Venbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the BEST laptop I have ever owned. The screen has the greatest color....its beauty!! Response is fast, lighted keyboard is a plus, it's easy to carry with me. Actually I don't have anything negative to say about this laptop.
I would recommend this to a friend Rated 4 out of 5 stars
Best Option, Great Equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. The only complaint was an screen Failure but the best buy team changed the damaged device without hesitation and the new one its perfectly working
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Love this laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is extremely clear and colorful, and it handles everything I used it for —work, streaming, multitasking—no problems so far. Its lightweight for the size, and the white finish looks really clean. Highly recommend!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
Issue with freezing and getting hot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give a full review because I returned it. It seems like a decent laptop and every rep at Best Buy raves about it. However personally I was having problems with it freezing up and getting hot. Mine could have been a dud but I ended up going a different route as I wanted reliability. Shout out to the store for letting me return it 2days outside of the return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gdub,
Thank you for sharing your feedback regarding the ASUS UM5606WA Laptop. We are pleased to hear that you found it to be a decent device and that the Best Buy team provided excellent support with your return. However, we sincerely apologize for the issues you encountered, including the system freezing and overheating. We understand how important reliability is, and we regret that your experience did not meet expectations.
Your feedback is highly valuable, and we will ensure it is communicated to our product management and engineering teams for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408003491-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
slim stylish oled 3k screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice oled 3k screen, ok for gaming but not high fps, better is good last long. Slim and stylish,
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Heat dissipation
Rated 3 out of 5 stars
Value for money, But…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is full of features and great value for money. Great screen. However, biggest issue with this laptop is heating while charging. It get worse when you are working and charging simultaneously. Asus need to work on cooling systems especially laptops being sold as AI compatible.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Raj S,
Thank you for sharing your feedback on the ASUS UM5606WA laptop. We're glad to hear you value its features and display quality. We’re sorry, however, to learn about the heating concerns during charging and usage.
To help manage the temperature, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
- Pros mentioned:Processor speed, Screen qualityCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen good speakers very fast Small fan gets hot No finger sensor
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 3 out of 5 stars
Great step, but could be better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great like all the other reviews describe, but there is one bug. Sometimes after turning on, the keyboard lights up and turns on and off, but the device is not awake. I often have to hold down the power button for minutes before I finally get it to turn on. The thermals are definitely the limit for this system, so I can’t imagine the more powerful version would be much more beneficial if you’re doing CPU intensive work, but I have not tried it out. Many of my current work is pushing the CPU and RAM to 100%, so if that’s you, consider a better cooled system Also, this works with my NVIDIA egpu no problem.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andre,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. Based on the boot and CPU issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408003491-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
- Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
ASUS Zenbook S 16 - A Great Choice for Business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work notebook computer - very powerful, great UI and battery life, backlit keyboard. I run with 20+ tabs open, and this machine does so effortlessly.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
The best 16” laptop you can buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless youre looking for a gaming laptop, look no further. This thing is fast, has long battery life, and has a great bright and vivid OLED touch display. At 16”, its weight is unbelievable. Just an all around great laptop.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 4 out of 5 stars
Computer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the computer quality and performance
I would recommend this to a friend



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