Customer Ratings & Reviews
- Model:
- ZA550KL-LIVE-L1
- SKU:
- 6250950
to a friend
Customers are saying
Customers are delighted by the ZenFone Live's affordability, with many praising its great value for the price. The phone's camera quality is also generally well-received, with users noting that it takes decent photos. Additionally, the dual SIM option and user-friendly interface are appreciated features. However, some users have concerns about the phone's RAM, compatibility issues in certain regions, performance issues, and limited storage.
This summary was generated by AI based on customer reviews.
ASUS cell phone has FAILED yet again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the phone on 09/04/18 and it just died! A couple of hours ago I turned it on, worked fine. Turned it on 2 hours later and no sign of life. Charged it several hours no action, not even the LED lights up to show sign of life. It's a poorly made phone, I am truly disappointed in ASUS with there phone products. I bought this phone to replace another ASUS phone I purchased on 04/26/18 (Zenfone AR) that has a display defect and no recalls have been made on that phone! So, now Asus is getting both of these phones for repairs. Never buying ASUS again.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us and I am sorry to hear that your Zenfone will not power on. Are you using the original ASUS charger that came with the unit and have you tested it with another charger or a different power outlet? You can also try a hard reset by pressing and holding on the power button for 45 seconds.If these steps do not work we would be happy to assist you with exploring repair options to have this unit fixed. For further assistance you can email us at [email protected] and use the link to this review as a reference. Please have a wonderful day.
Thank you for choosing ASUS.
Best regards,
Abigail.
ASUS Customer Loyalty.
- Pros mentioned:Easy to use
Nice phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every feature has good quality and easy to use. Right
I would recommend this to a friend Phone on a budget
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen for a low price. Still works good after 1 year
I would recommend this to a friendGreat smartphone for everyone!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smartphone for everyone! Great smartphone for everyone! Great smartphone for everyone!
I would recommend this to a friend- Cons mentioned:Speed
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is incompatible with a lot of programs and devices (smart watches, blue tooth headphones). It restarts constantly and is super slow. Not worth the money we paid for it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Caye,
Thank you for sharing your feedback on this model, we truly appreciate it. We are terribly sorry for the issues you've experience with the device. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. This model do not have Bluetooth, we do recommend to view the specification of the device before purchase. Please allow us to make your experience better. We are recommending to back up the device and complete a factory data reset on the device seeing that the device restarts constantly and is super slow, please follow the steps provided: Ensure the device is powered off > Press and hold the Volume Down button and the Power button until the System recovery screen is displayed then release both buttons > Select Factory reset > (Utilize the Volume buttons to scroll through the menu options and the Power button to select) > (Allow several minutes for the reboot process to complete) > Complete setup after reset is completed. We truly appreciate your feedback. If you need any further assistance please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary day.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price , great Value . Also it is the latest Android .
I would recommend this to a friend - Pros mentioned:Easy to use
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good battery, good quantity phone, big screen.
I would recommend this to a friend - Pros mentioned:Price
Good phone / good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is good for what I doing and the price very good.
I would recommend this to a friend Nice product for low cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a cheaper Android phone, it works good!
I would recommend this to a friend- Pros mentioned:Price
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great price and it work just fine.. i recommend it
I would recommend this to a friend - Pros mentioned:Unlocked
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it: I am able to the apps I need. It is unlocked!!!
I would recommend this to a friend - Pros mentioned:Dual sim
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dual sim with less cost and this is my second phone
I would recommend this to a friend Good and worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good budgetary phone for just making calls and few basic stuff
I would recommend this to a friendSkip it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 1GB of RAM, coupled with 16GB of storage, there's no reason to entertain this phone. For a little more Bestbuy sells the iPhone SE and 6S. Those are well rounded phones that can run circles around this.
No, I would not recommend this to a friend- Pros mentioned:Easy to use
Great phone with great price for my grandmother.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great inexpensive gifts to grand mother'.
I would recommend this to a friend Good solid phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ASUS products, this is a nice entry level phone. No complaints
I would recommend this to a friendNot working after 3weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3weeks then began shutting down by itself randomly
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Billion,
I certainly understand your disappointment and the inconvenience this may have caused you if the unit will auto-shutdown. In order to prevent this from occurring, if running with the battery only, please make sure the battery has an ample amount of charged life. Also, please avoid any power-hungry software or application. Running these applications will cause auto-shutdown when battery life is running low. If these were performed to no avail, please try to do a data reset or factory restore. If you need further assistance with the product, please speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.or email me at [email protected]. I would be more than happy to assist you.
Thanks for choosing ASUS product.
Regards,
Nina
ASUS Customer Loyalty
Bought for international travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone for upcoming international travel spent some time using it as an internet only phone. So far, so good. No bells and whistles but exactly what I need for 4 months abroad.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Ldtindc,
Thank you for posting your feedback on this model, we truly appreciate it. We are very happy to know that your are pleased with the device performance. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products. Have an extraordinary trip.
Thank you for choosing ASUS
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Affordable Unlock Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is good for someone who doesn't have a lot of expectations.
I would recommend this to a friendTeens talk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves this phone. It’s attractive and a great value
I would recommend this to a friend