Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 10953394
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Good screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good screen great display and worth the price
I would recommend this to a friendGreat dual monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen I wish the brightness was better but I have no complaints
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but nice. Got a good deal on it. Best price . Xxxxxxxxxxxx
I would recommend this to a friend...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't even to shift the display screen, but for my purposes it works fine.
I would recommend this to a friendGood quality for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable monitor is worth the price. Definitely makes it easier when you travel and work remotely.
I would recommend this to a friendGood screen, lacks features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen but only works with DisplayPort over USB-C. There's other screens that are cheaper and include mini-hdmi as well as an OTG pass through USB-C port in addition to the display over USB-C.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2103074458-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. This is exactly what I need for working from home.
I would recommend this to a friendUSB port is finicky
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I bump or barely move the cable, the display loses signal. I tried different cables with the same result.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
We sincerely apologize for the inconvenience you're experiencing with your ASUS ZenScreen MB16ACE. Based on your description, it appears the USB connection may be unstable. To investigate this issue further and provide appropriate support, we kindly ask that you contact our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2105044996-0021" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Have two of them now!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Had to buy a second one. It’s light but strong frame.
I would recommend this to a friendgreat for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. love the single connector, clean and simple
I would recommend this to a friendSoftware installation needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good monitor Nevertheless you need to install a software from the Asus store.
I would recommend this to a friendGreat size to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Loved mine and so bought one for a family member
I would recommend this to a friendIt works pretty well and does the job.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty well and does the job. However the build quality is sub par and the screen is not bright enough.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Santosh,
Thank you for sharing your feedback on the ASUS ZenScreen. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2103074458-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Paired with a laptop for reading and writing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A useful, not too expensive screen! It stutters a bit when connected through an adaptor.
I would recommend this to a friendGreat portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it as home office or take it on road. Great screen clarity.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product does everything we need and more
I would recommend this to a friendNot what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this 3 stars based off the fact I thought I was buying something that had more capabilities. This monitor is very limited
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin M,
Thank you for sharing your feedback on the ZenScreen. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which will be passed to our Product team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2103074458-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor, the usb-c cable is in the way. If the place the usb in the back it would be more proficient
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James J,
Thank you for your feedback on the ASUS MB16ACE ZenScreen. We're glad you’re satisfied with the monitor’s overall performance. We understand your concern regarding the USB-C port placement and appreciate your suggestion. This input will be shared with our product team for future design improvements.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105044996-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very thin and design is very good but it is HD display
I would recommend this to a friend- Cons mentioned:Battery life
Small, no battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning it because 1) it doesn’t have a battery so it drains laptop battery power and 2) it’s not noticeably bigger than my laptop screen, so it didn’t suit my needs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tony,
I'm sorry to hear that this display did not suit your needs, this is absolutely not the kind of experience that we want any of our customers to have. I understand that you have already returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2105044996-0001 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support