Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 11235883
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this portable monitor over a few others I was considering. I can say it was worth it, I can use it directly with my laptop and phone, making presentations and side work much easier! Would recommend purchasing!
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its meant to do, give u a second screen. Only complaint is that sometimes i have to re-download the software for it to work.
I would recommend this to a friendLightweight and durable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect screen for travel. No need to find more space for a stand, the cover stand works great in horizontal and vertical.
I would recommend this to a friendTwo screens is better than one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home or on the road is so much easier not that I have this. Simple connection tk the computer is easy. Stand works great. So happy with this purchase.
I would recommend this to a friendGreat portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable monitor at decent price. Took a while to connect to Microsoft surface, thought I would need to return it, but now works flawlessly. Second Asus product owned and not disappointed.
I would recommend this to a friend- Cons mentioned:Stand
I returned them - didn't fit my needs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these to use as mobile displays for my day trading setup when traveling. Didn't like that they drew power from my laptop and didn't have their own dedicated power source. Also didn't like the angle at which they sit. Felt it should be more upright as opposed to reclined back as much as they are - made it difficult to see clearly enough. I returned both and only use my laptop for trading while traveling until I can find a better replacement.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear apox, It's unfortunate that this model does not meet your expectations, this is absolutely not the kind of experience we want any of our customers to have. We appreciate you bringing this to our attention as well and I will be letting the related department know about this concern for continuous improvements to the product line. If you have any other concerns you can email us at customerloyalty@asus.com and we will explore every possible avenue to address the issue the best way we can. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Great screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gret quality. Great brightness. Had used other monitors and they were not as bright.
I would recommend this to a friendExcellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor love how clear it is my boyfriend made the best choice for me
I would recommend this to a friendExternal Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. However, the display could be better
I would recommend this to a friend- Pros mentioned:Screen size
Check open box in store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing hardware and usb converter kept pushing out USB C cables. Once your able to get the screen to work the image is great but was very difficult to get it work on top of all other issues caused by store inspected item. Best Buy was not able to do anything for me without me driving 2 hours to the store that might not even have the hardware that was missing and with no replacement option available near me. No accommodations available maybe a new item is better than an open box that was inspected by Best Buy as excellent. I was able to get similar item cheaper and working on Amazon.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bhern1991,
We sincerely apologize for the issues you've experienced with both the ASUS ZenScreen and the reseller team, as well as for the inconvenience caused. This is not the quality of products or services we aim to provide. We understand that you were able to purchase the device from a different reseller, and we hope it functions normally and you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2106015651-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Must have for road warriors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paired this up with my Surface Pro 7 and can work as remotely as I need. I had an older Asus portable monitor but this one is much nicer and works great as a travel companion or with my Kensington dock.
I would recommend this to a friendGood value for money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and good value for money. A new dimension to PC screen splitting.
I would recommend this to a friendExactly what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for being on the road for work and play. It works with my MacBook Pro and my Surface Go (separately of course). Great value. The cover/stand is fine.
I would recommend this to a friendPlug and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly on my Microsoft studio laptop right out of the box. The stand also becomes a protective case so I have no worry's about it in my backpack.
I would recommend this to a friend- Cons mentioned:Compatibility
Surface owners beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to pair with my Surface for a WFH setup. It was very glitchy and never did fully work correctly. I downloaded the driver multiple times, tried everything.
No, I would not recommend this to a friend Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great except you have to connect directly to laptop to work. You cannot use any kind of adapter. Otherwise I am happy
I would recommend this to a friendPortable laptop screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product by far. I recommend it to anyone out there.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the item for my son he loved it I always shop at Best Buy they are great
I would recommend this to a friendGood add on to any laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough screen for what you pay for. Brightness could be better. Convenience is the best benefit: no power supply required, minimal design with the stand/screen protector. Good product!
I would recommend this to a friend- Pros mentioned:Weight
Good but not best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and light weight, I didn't like to screen cover and there is not external power cable to it will take energy from Laptop so you can't use your laptop with power cable
No, I would not recommend this to a friend