Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12561170
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, lightweight design, and perfect screen size, often praising its clear resolution, strong overall performance, and convenient USB-C connectivity. However, some customers have expressed concerns regarding the stand's quality, limited compatibility, and its tendency to drain laptop battery life, also noting that it can be a bit pricey.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Best second monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a second screen for when I travel and need to work. This was affordable and works so well! It's easy to connect and is sleek and travels well!
I would recommend this to a friend High Quality and Easy to Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play. Very straight forward to use. Recommended for remote workers.
I would recommend this to a friend- Pros mentioned:Screen size
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Clear and high def screen easy setup. All over great product
I would recommend this to a friend - Pros mentioned:Portability
Best lil secret
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little last minute purchase for Christmas. Extremely happy with it for on the go.
I would recommend this to a friend - Pros mentioned:Portability
Good Travel Companion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- has been perfect for travel - got it for my daughter, who is travelling in Europe while working in Maryland.
I would recommend this to a friend - Pros mentioned:Portability
Love it for remote work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant, very mobile and Super simple to use, It is so nice to have 2 screens for remote work. Works best when laptop is plugged into outlet. I really really love this product.
I would recommend this to a friend - Pros mentioned:Screen size
Nice portable screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, Light and great screen. Exactly what I needed and works great.Fits in my backpack with my laptop perfectly.
I would recommend this to a friend - Pros mentioned:Portability
Cost effective travel solution!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable monitor when you're on the go. I use this for travel or whenever I'm not at home working.
I would recommend this to a friend - Pros mentioned:Portability
Never a bad thing to say about ASUS monitors.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Portable, easy to set up. Great for working from home.
I would recommend this to a friend - Pros mentioned:Portability, Weight
External Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item starting to static after 2 days of having it. It's super light and easy to travel with.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Monipha D,
We sincerely apologize for the display issues you've faced with the monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, we recommend contacting the place of purchase for an exchange, if you are still within the window.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2103074458-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013113/
- Pros mentioned:Portability
Happy with purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient device when you’re on the go easy to connect
I would recommend this to a friend - Pros mentioned:Portability
Best Travel Monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woks as advertised super nice for traveling and working on the porch.
I would recommend this to a friend - Pros mentioned:Portability
Quality Portable Monitor.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Compact and fits great in my laptop bag with the laptop.
I would recommend this to a friend - Pros mentioned:Portability
Asus 15.6 Zen Screen is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is easy to use, plug n play. Love the "pen" hole that can be used to hold up the screen. Light and display are easy on your eyes, especially at night. Highly recommend.
I would recommend this to a friend - Pros mentioned:Weight
Best purchase ever!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work remotely and this is a must! Never going back. This is so light and crisp. Again, best purchase ever
I would recommend this to a friend - Pros mentioned:Weight
Portable Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable screen. Light weight and fits into a my backpack. It has adjustable brightness. Highly recommend.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Stand
Be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screens are good quality, stand leaves something to be desired cord is barley long enough to reach other side of laptop a little bit of design effort for this would go a long way. it does the job but is cumbersome.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle S,
Thank you for sharing your comments regarding the ASUS ZenScreen. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105044996-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Very nice!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and reliable. Perfect for on-the-go w/o having to use power outlet. I am considering buying another one.
I would recommend this to a friend - Pros mentioned:Portability
Side Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This side monitor works fantastic also as 3rd monitor. I use it with my laptop and my main 32 inch monitor.easy set up just plug in to USB port
I would recommend this to a friend - Pros mentioned:Portability
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied. quick and easy to use just plud and play I recommend this product.
I would recommend this to a friend