Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12712054
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's excellent portability, screen size, and lightweight design, frequently highlighting its strong overall performance, clear resolution, and convenient USB-C connectivity. Conversely, customers are negative about the quality of the stand and some reported compatibility issues. They also mention that the product can be a bit pricey and impacts laptop battery life.
This summary was generated by AI based on customer reviews.
Dual monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine, easy setup. Used as multiple monitors
I would recommend this to a friend- Pros mentioned:Screen size
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Simple with one USB C connection. Works on both PC and MAC. The foldable case is flimsy but I don't really use that much anyway. The quality of the screen is very comparable to my laptop.
I would recommend this to a friend - Pros mentioned:Portability
Works exactly as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor because I am doing research and need to have multiple windows open. I love this monitor because I can take it anywhere, and all I need is to bring the cable that came in the box. This monitor won't blow your mind, but it definitely will meet your needs.
I would recommend this to a friend - Pros mentioned:Portability
Highly Recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my needs when traveling for work. Bought a second one for my granddaughter 3 days later. She loves the convenience and portability.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Stand
Stand less than useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of screen is great if you can get the screen to stand up with the stand it. The stand ruins the experience of the product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Allison R,
Thank you for sharing your experience with the monitor. We understand that the the design of the product did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2103074458-0026" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen size
Best portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality screen. My favorite part is there is only 1 chord that you need to take with you. Other ones i have had needs a power chord and a HDMI
I would recommend this to a friend - Pros mentioned:Portability
Good investment for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple plug and play install. Works fine on an aging i7 processor laptop via USB A cable supplied. Really happy I added a second screen for travel. A lot less stress working on the road where I miss my 3 monitor setup. 200 bucks well spent.
I would recommend this to a friend - Pros mentioned:Portability
Great portable monitor for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fits in my backpack perfectly. I use it for work when I’m traveling and makes my life so much easier.
I would recommend this to a friend - Cons mentioned:Stand
It works!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first looked into portable monitors, they all seem unusable but this one works well, I hope it could get batter stand for the height though
I would recommend this to a friend - Pros mentioned:Screen size
Great portable monitor for working on the go!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great portable monitor and super slim. Since it’s for work on the go, I’m glad it does not have speakers helping this stay slim.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Monitor Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portable monitor is by far the best portable monitor I've ever used to this day. I highly recommend this to anyone who is looking for a quality monitor to make doing work easier. I also recommend this product to anyone who wants a second screen.
I would recommend this to a friend - Pros mentioned:Portability
Great addition!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the portable monitor to use for work. When I am traveling for pleasure and for work it is difficult to function with just the laptop screen. This allows me to work more efficiently with a 2nd monitor.
I would recommend this to a friend - Pros mentioned:Screen size
Great Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the screen quality. It looks exactly like my laptop screen.
I would recommend this to a friend - Pros mentioned:Screen size
Traveling Analyst
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It allow me to work through data on excels and dashboards. Clear picture and dicerse connection with usb or C cord.
I would recommend this to a friend - Pros mentioned:Screen size
Perfect compact second screen for a Mac Book Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. The price was excellent and it very slim and compact while providing a second screen.
I would recommend this to a friend - Pros mentioned:Weight
Lightweight awesome display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is a very lightweight and the stand comes with it works as cover and gives a sturdy stand. I would recommend this monitor for travel and work from home.
I would recommend this to a friend - Pros mentioned:Screen size
Nice add on monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the image quail and brightness and it works on both my laptops. I also like the protective cover as it keeps it thin when traveling.
I would recommend this to a friend - Pros mentioned:Portability
Great monitor!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great monitor! Very easy to set up and use, no problems with it so far. Would recommend!
I would recommend this to a friend Useful and portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an extremely useful piece of equipment. My wife uses it for work to give her greater visibility while on the road. The only thing is to verify you have the correct ports, especially on smaller devices.
I would recommend this to a friendTook it back
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because I couldn't download the driver required .The return was easy . They really do a nice job with that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear EddieC,
Thank you for sharing your experience with the ASUS MB16ACE ZenScreen. We sincerely apologize for the inconvenience you've faced with the driver installation, and we regret the disruption this has caused. We’re glad to hear the return process was handled smoothly, and we hope you were able to find a suitable replacement model.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105044996-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support