Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12712054
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's excellent portability, screen size, and lightweight design, frequently highlighting its strong overall performance, clear resolution, and convenient USB-C connectivity. Conversely, customers are negative about the quality of the stand and some reported compatibility issues. They also mention that the product can be a bit pricey and impacts laptop battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Perfect for traveling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this portable monitor. I travel with it and has been a huge help at home as well if I want to work outside of my office. It’s easy to use and no hassle with connecting to my laptop.
I would recommend this to a friend - Pros mentioned:Portability
Great quality, easy to use.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this device for several months now and it works great! I love that it doesnt need battery and can power its self using the USB port! Its sleek and easy to carry around.
I would recommend this to a friend - Pros mentioned:Resolution
Functional and great resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and crips resolution and great for the account executive on the road. Very functional as it only needs a USB connection to power from your laptop.
I would recommend this to a friend - Pros mentioned:Portability
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied. quick and easy to use just plud and play I recommend this product.
I would recommend this to a friend - Pros mentioned:Resolution
Ideal Second Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect as a second screen for my laptop. Easy to connect. Good clear resolution.
I would recommend this to a friend - Pros mentioned:Portability
Portable to the max!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor and so light and portable. Only downside is the compatibility with Mac products and it is not super bright. But size and convenience (not video quality) is why I purchased this monitor and it is exactly what I needed.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Stand
Be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screens are good quality, stand leaves something to be desired cord is barley long enough to reach other side of laptop a little bit of design effort for this would go a long way. it does the job but is cumbersome.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle S,
Thank you for sharing your comments regarding the ASUS ZenScreen. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105044996-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and clairity. Easy plug and play on Mac Air. Pleasantly surprised.
I would recommend this to a friend Good screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great additional screen. Works on a single usbc. I think there are others with more features but not sure if they have the convenience of this screen.
I would recommend this to a friend- Pros mentioned:Weight
Handy for basic tasks!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a handy screen to have secondary apps running on. It's only 1080p, so Windows wants to scale it to 150% to make things not look all weird and fuzzy. I find it helpful to have my email or MS Teams running on the side while I work on other high-res apps. I don't know if I got a dud, but I can't for the life of me figure out how to trigger the auto-rotate to make it work in portrait mode. But it's super thin, lightweight and fits great in my bag, so it's nice not having to give up my dual-monitor setup when I leave the office.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DJRyanD,
I'm happy to hear that you are enjoying using this monitor. This is absolutely the kind of experience that we want all of our customers to have. Regarding your auto-rotation concern, there is an additional piece of software that needs to be installed to enable that feature on Windows PCs. Please follow the link below to install the driver package and DisplayWidget software. Once complete, please visit section 3-6 of your manual to find the auto-rotation toggle in the OSD. Regarding blurry text, after installing the driver package please follow this guide to try resolving the problem. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2012013556 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Drivers: https://www.asus.com/us/Monitors/ZenScreen-MB16ACE/HelpDesk_Download/
Manual: https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/MB16ACE/ASUS_MB16AC_MB16ACR_MB16ACM_MB16ACE_English_20191008.pdf
Blurry text FAQ: https://www.asus.com/us/support/FAQ/1013113
- Pros mentioned:Portability
Top quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s compact and ideal for on-the-go projects or space with limited real estate.
I would recommend this to a friend - Pros mentioned:Portability
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a portable monitor. Kind of limited in when choosing an angle
I would recommend this to a friend - Pros mentioned:Resolution
external monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent external monitor option, great resolution and response time
I would recommend this to a friend - Pros mentioned:Resolution
Asus screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and great resolution. Has helped me get rid of clutter of big monitors and stand
I would recommend this to a friend - Cons mentioned:Battery life
Great for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play, does zap your laptop battery. Make sure your laptop is plugged in while using
I would recommend this to a friend High Quality and Easy to Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play. Very straight forward to use. Recommended for remote workers.
I would recommend this to a friend- Pros mentioned:Portability
Michael
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At work I use a double monitor so I bought this since I travel a lot. So now instead of carrying 2 laptops I carry the portable monitor. Best purchase. Easy install.
I would recommend this to a friend Great portable monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son, he was looking for something portable to use with his switch. Unfortunately, the switch doesn’t send enough power through the USB C to power the screen. To bad for him but great for me! I hooked it up to my Dell Laptop and have been thrilled with it. I use it in portrait mode right next to my laptop. It is clear and responsive. The cover that comes with it converts to a great stand, and it’s a great cover too.
I would recommend this to a friend- Pros mentioned:Portability
Good Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for working and easy for move in backpack.
I would recommend this to a friend - Pros mentioned:Resolution
Perfect addition to desktop or laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect addition to any desktop or tablet. Easy set up and nice crisp resolution.
I would recommend this to a friend