Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12712054
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's excellent portability, screen size, and lightweight design, frequently highlighting its strong overall performance, clear resolution, and convenient USB-C connectivity. Conversely, customers are negative about the quality of the stand and some reported compatibility issues. They also mention that the product can be a bit pricey and impacts laptop battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stand
Screen itself is not bad, but the stand is kind of
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen itself is not bad, but the stand is kind of flimsy. Tested on Windows laptop and on Lenovo Duet tablet. Both worked.
I would recommend this to a friend - Pros mentioned:Screen size
Great for work from home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and small. Works great ans a second screen for a work from home set up.
I would recommend this to a friend - Pros mentioned:Portability
Work from home.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The portable display is great when connecting to my suface pro 5 2017. Just update drivers on computer.
I would recommend this to a friend - Pros mentioned:Portability
Work Trips needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quick and easy to install. Works great for my work trips
I would recommend this to a friend - Pros mentioned:Portability
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for traveling, and at home. Used it in the car and on the plane.
I would recommend this to a friend - Pros mentioned:Portability
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for on the go business professionals. Best purchase I've made for my work!
I would recommend this to a friend - Pros mentioned:Portability
excellent screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen I love the portability and clarity. Excellent for mobile working.
I would recommend this to a friend - Pros mentioned:Portability
Works as advertises. Color sharpness is just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Works great as my second monitor and is fairly portable. The colors are OK but not all that sharp.
I would recommend this to a friend Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it to go with my rog ally x and it does not disappoint no issues watsoever connecting them and smooth abd responsive screen
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ...........................................
I would recommend this to a friend Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, it is a great addition and works perfectly, it's easy don't need any additional software with Mac computer and you can adjust a series of things like brightness. I checked out the comments on other products and honestly this was a little more expensive but seemed like the best choice, and definitely was, it's well built with good materials and easy to use.
I would recommend this to a friend- Pros mentioned:Portability
Great to have while traveling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy for remote working, but propping it up next to laptop can be a pain.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does what it's supposed to without any issues. will get again
I would recommend this to a friend - Pros mentioned:Portability
Great portable monitor.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable monitor. Works well during these times when we are stuck working at home.
I would recommend this to a friend - Pros mentioned:Portability
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and doesn’t take up a lot of space. Very travel friendly!
I would recommend this to a friend - Pros mentioned:Screen size
Perfect monitor to travel with.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. No glare , crisp colors . Plug in and use.
I would recommend this to a friend - Pros mentioned:Overall performance
Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just fabulous! Its for my husbands job and it works well
I would recommend this to a friend - Pros mentioned:Portability
very useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This second screen is very useful, specially when doing home office, also easy to carry
I would recommend this to a friend - Pros mentioned:Screen size
Good monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is clear and has a good imaging. The cable connection is not the best though
I would recommend this to a friend Caution won't work with all USB-C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box "excellent". Even with this rating, the USB-C cable was missing. That's unacceptable. I bought my own new USB-C 3.2 cable and found that this ASUS monitor isn't even detected by my Lenovo laptop through its USB-C port. The laptop supposedly needs to be capable of display port over USB-C. I thought any USB-C would work so shame on me. It does work, however, through the laptop's USB-3 port and the included USB-A to C adapter. I kept the monitor since this workaround is functional, but it is not how I initially wanted to use this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Phil,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2103074458-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support