Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12712054
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's excellent portability, screen size, and lightweight design, frequently highlighting its strong overall performance, clear resolution, and convenient USB-C connectivity. Conversely, customers are negative about the quality of the stand and some reported compatibility issues. They also mention that the product can be a bit pricey and impacts laptop battery life.
This summary was generated by AI based on customer reviews.
Magnificent Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificent Product, highly recommend for anyone who is looking for an external monitor that is compatible with Mac.
I would recommend this to a friendStand Doesn’t Work Properly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen keeps falling over. I have to use a pencil, pen, or even my laptop cord to help prop it up in the frame. This is horrible.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ASUS MB16ACE ZenScreen. We sincerely apologize for the inconvenience caused by the screen not staying upright during use. This is not the kind of quality to expect from our products and it's not the norm. To ensure the issue is properly investigated and resolved, we recommend contacting our support team at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2103074458-0044" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great portable 2nd Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for wife working with Surface and is portable. Virtually no set up - plug into USB - update display to say EXTEND and have dual monitors. Would recommend for people on the move that don't need a big second monitor.
I would recommend this to a friend- Pros mentioned:Portability, Screen size
Great monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pictures and easy to use. It's my third screen: plug in and go. Would buy it again.
I would recommend this to a friend Ready in no time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order was ready in no time. Communicated status with me promptly
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this portable monitor over a few others I was considering. I can say it was worth it, I can use it directly with my laptop and phone, making presentations and side work much easier! Would recommend purchasing!
I would recommend this to a friendGreat for business travel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for business travel. it connects easily and works really well. Have had a couple of issues if laptop is powered via an extension cord but generally A-ok!
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works better than I was originally expecting.
I would recommend this to a friendGreat portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable monitor at decent price. Took a while to connect to Microsoft surface, thought I would need to return it, but now works flawlessly. Second Asus product owned and not disappointed.
I would recommend this to a friendTwo screens is better than one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home or on the road is so much easier not that I have this. Simple connection tk the computer is easy. Stand works great. So happy with this purchase.
I would recommend this to a friend- Cons mentioned:Stand
I returned them - didn't fit my needs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these to use as mobile displays for my day trading setup when traveling. Didn't like that they drew power from my laptop and didn't have their own dedicated power source. Also didn't like the angle at which they sit. Felt it should be more upright as opposed to reclined back as much as they are - made it difficult to see clearly enough. I returned both and only use my laptop for trading while traveling until I can find a better replacement.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear apox, It's unfortunate that this model does not meet your expectations, this is absolutely not the kind of experience we want any of our customers to have. We appreciate you bringing this to our attention as well and I will be letting the related department know about this concern for continuous improvements to the product line. If you have any other concerns you can email us at customerloyalty@asus.com and we will explore every possible avenue to address the issue the best way we can. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support
Lightweight and durable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect screen for travel. No need to find more space for a stand, the cover stand works great in horizontal and vertical.
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its meant to do, give u a second screen. Only complaint is that sometimes i have to re-download the software for it to work.
I would recommend this to a friendExactly what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for being on the road for work and play. It works with my MacBook Pro and my Surface Go (separately of course). Great value. The cover/stand is fine.
I would recommend this to a friend- Cons mentioned:Compatibility
Surface owners beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to pair with my Surface for a WFH setup. It was very glitchy and never did fully work correctly. I downloaded the driver multiple times, tried everything.
No, I would not recommend this to a friend Plug and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly on my Microsoft studio laptop right out of the box. The stand also becomes a protective case so I have no worry's about it in my backpack.
I would recommend this to a friendGreat screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gret quality. Great brightness. Had used other monitors and they were not as bright.
I would recommend this to a friendSecond Monitor for Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked perfect for my wife. Worked perfect with her Dell Laptop. Never had any issues getting it to work. Setup took a bit the first time but once you do it once, it is easy.
I would recommend this to a friend- Pros mentioned:Weight
Good but not best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and light weight, I didn't like to screen cover and there is not external power cable to it will take energy from Laptop so you can't use your laptop with power cable
No, I would not recommend this to a friend Excellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor love how clear it is my boyfriend made the best choice for me
I would recommend this to a friend