Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12712054
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's excellent portability, screen size, and lightweight design, frequently highlighting its strong overall performance, clear resolution, and convenient USB-C connectivity. Conversely, customers are negative about the quality of the stand and some reported compatibility issues. They also mention that the product can be a bit pricey and impacts laptop battery life.
This summary was generated by AI based on customer reviews.
Make any space a working space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought two of them and they made my day, can sit in my living room with 2 of these monitors making 3 displays which is amazing. I strongly recommend this product.
I would recommend this to a friendLove this monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is absolutely awesome for what I use it for (spreadsheets). I use dual monitors at work and use this with my laptop when traveling and while working from home.
I would recommend this to a friendNeeds a better stand/case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is great but the smart case is not good nor is it user friendly
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nasir H,
Thank you for your feedback on the ASUS ZenScreen MB16ACE. We're pleased to hear you're satisfied with the monitor's performance and we apologize for any inconvenience caused by the smart case design. Your comments are appreciated and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2103074458-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Plug and go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great, and I got a great price on it as well. Just plug and let's go!!!
I would recommend this to a friendPlug and play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my MacBook display issue it’s plug and play dint need any complex configuration. Just need an stand to place them.
I would recommend this to a friendnice easy extra screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice extra monitor - I have a little issue with keeping connection but I think that is more cable then monitor
I would recommend this to a friendAwesome product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this portable screen. Perfect for work from home when you want to be outside or away from your office. Great stand and clarity.
I would recommend this to a friendAsus Zen Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value. One Cale and thats all and doesn’t use much power from the c port. Comes with everything needed to start working.
I would recommend this to a friendPicture quality is very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only change would be the angle of the screen while using the provided stand.
I would recommend this to a friendExcellent portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Easy connectivity. Cover works well for my portable office. Slide it in my backpack with my laptop and away we go.
I would recommend this to a friendGreat portable monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome second monitor. Great color and contrast. Don’t go for the $99 one. It’s horrible. This one definitely worth the extra cost.
I would recommend this to a friendNo portrait mode when plugged into up phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no portrait mode when plugged into an iPhone
I would recommend this to a friend- Pros mentioned:Screen sizeCons mentioned:Stand
Honest Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand/case was flimsy. The picture was great. I would just purchase the cheaper option.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. Rest assured we will take a note of this review and have it passed on to our team. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Light weight, easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my XPS13 and it was perfect for expanding to a 2nd screen. This Asus zenscreen boots right up without issue and is flicker free.
I would recommend this to a friend- Pros mentioned:Overall performance
Price gouged
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perf3xt monitor, but the price is way too high, its on amazon for 119 where as here its 170... dont do what i did and shop before you buy. Wonderful product though.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Riley N,
Thank you for your comments regarding the ASUS ZenScreen. It is our understanding that you are dissatisfied with the pricing of the product. We apologize for that and acknowledge your concern.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2105044996-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. Just isn't 4k and the case could be made better to fit it instead of covering the screen only
I would recommend this to a friendAwesome portable monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear screen I connect to my new MacBook 16" Looks great and very responsive even with action videos.
I would recommend this to a friendJust what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much, much better than carrying around a big monitor
I would recommend this to a friendSecond Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife enjoys the ability to have a second screen on her Mac book. Setup was a bit tedious but overall experience has been positive.
I would recommend this to a friendFantastic monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this monitor. It is very well made and seems more expensive than it really is.
I would recommend this to a friend