Customer Ratings & Reviews
- Model:
- MB16ACE
- SKU:
- 12712054
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the product's excellent portability, screen size, and lightweight design, frequently highlighting its strong overall performance, clear resolution, and convenient USB-C connectivity. Conversely, customers are negative about the quality of the stand and some reported compatibility issues. They also mention that the product can be a bit pricey and impacts laptop battery life.
This summary was generated by AI based on customer reviews.
excellent product, very clear and vivid screen.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, very clear and vivid screen. Thanks for fast shipping.
I would recommend this to a friendGreat dual monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen I wish the brightness was better but I have no complaints
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but nice. Got a good deal on it. Best price . Xxxxxxxxxxxx
I would recommend this to a friendGood screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good screen great display and worth the price
I would recommend this to a friendGood for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish the cover was more adjustable for each individual person's preference
I would recommend this to a friendNice picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but the screen holder is slightly flimsy.
I would recommend this to a friend...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't even to shift the display screen, but for my purposes it works fine.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. This is exactly what I need for working from home.
I would recommend this to a friendHave two of them now!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Had to buy a second one. It’s light but strong frame.
I would recommend this to a friendgreat for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. love the single connector, clean and simple
I would recommend this to a friendSoftware installation needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good monitor Nevertheless you need to install a software from the Asus store.
I would recommend this to a friendGreat size to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Loved mine and so bought one for a family member
I would recommend this to a friendGreat portable monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it as home office or take it on road. Great screen clarity.
I would recommend this to a friendPaired with a laptop for reading and writing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A useful, not too expensive screen! It stutters a bit when connected through an adaptor.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product does everything we need and more
I would recommend this to a friendlooks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very thin and design is very good but it is HD display
I would recommend this to a friendIt works pretty well and does the job.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty well and does the job. However the build quality is sub par and the screen is not bright enough.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Santosh,
Thank you for sharing your feedback on the ASUS ZenScreen. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2103074458-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Small, no battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning it because 1) it doesn’t have a battery so it drains laptop battery power and 2) it’s not noticeably bigger than my laptop screen, so it didn’t suit my needs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tony,
I'm sorry to hear that this display did not suit your needs, this is absolutely not the kind of experience that we want any of our customers to have. I understand that you have already returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, please email me at cl-lane@asus.com and include case #N2105044996-0001 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Not what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this 3 stars based off the fact I thought I was buying something that had more capabilities. This monitor is very limited
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Austin M,
Thank you for sharing your feedback on the ZenScreen. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which will be passed to our Product team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2103074458-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Product review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised for the most part but can't get it to rotate
I would recommend this to a friend